@HotelsDotCom@Expedia False advertising warning! Your app explicitly sells a hotel at "2 km" from the Grand Mosque. But when a problem occurs,your agent states in chat that your official data are just "approximations" in reality it could be 4 or 5km @ECC_web@Testachats
@HotelsDotCom@Expedia Warning to all users! @HotelsDotCom your customer service is completely broken. Your agent GLORY officially agreed to pay the price difference for my relocation, but refuses to do her job and tries to force me to advance my own money!
@HotelsDotCom@Expedia Tell your agent GLORY to IMMEDIATELY stop her harassment in my private chat! You pocket my 817.60€ on Friday, and she spends her days shifting the blame and harassing me! Stop this toxic behavior!
#Expedia#Scam#Fraud
@hotelscomhelp Janine, you already wasted my time with your copy-pasted text. Is there really NOT A SINGLE French-speaking agent in your entire company for French customers?
Stop your public relations game.
@HotelsDotCom@Expedia What a total shame! Not a single French-speaking agent available for a whole MONTH for a French customer. Forced to call an international premium number at 2€/min just to fix your errors. Unacceptable customer service!
#Expedia#Scam#Fraud
@HotelsDotCom@Expedia Quelle honte ! Pas 1 agent francophone dispo depuis 1 MOIS. Obligée d’appeler un numéro international surtaxé à 2€/min pour régler vos propres erreurs. Vous encaissez l'argent en France mais le service client est inexistant !
#Expedia#Arnaque#Voleurs
@ExpediaHotels.com/EXPEDIA got in touch Friday, still no real response — just circular runaround. Refusing to contact the hotel directly. This isn't incompetence, it's fraud. Cancelled in time, still charged $742. Senior citizen, enough. #HotelsCom#Expedia#Fraud
@Expedia@ExpediaGroup I’ve been trying to reach you for last 15 days with no response.
Could you please share a valid email for assistance?
My previous attempts have gone unanswered. #CustomerSupport#Expedia
@hotelscomhelp Micah, I strictly refuse to talk to another incompetent agent. Your team manually charged my card and then tried to scam my family into a fake property. I have zero trust in your lies. My bank and my lawyers will resolve this.
@HotelsDotCom@Expedia Shame! You pocket my money to validate my relocation contract, tell me to sleep peacefully, and 2 days later you unilaterally change our agreement and close my support chats!
You steal money and rewrite contracts? Shameful!
#Expedia#Scam#Fraud
@hotelscomhelp You sent me a DM to hide your scam. You manually charged my card , then tried to trap my family in a cheap property, Treating a Platinum member like an idiot because of your own system bugs is a fraud.
#Expedia#Scam#Fraud
@HotelsDotCom@Expedia Une honte ! Vous encaissez mon argent pour valider mon relogement, me dites de dormir tranquille, et 2 jours après vous changez le contrat unilatéralement!
Vous volez l'argent et réécrivez les contrats ? Inacceptable !
#Expedia#Arnaque#Voleur
What is this?! I was online trying to resolve a 3-week issue and suddenly the agent just deserted the private chat! Disgraceful customer service @HotelsDotCom
@hotelsdotcom@Expedia Over 130 people see your fake public help. I sent my DM at 5:05 PM today as requested and your agents are STILL completely ignoring my private messages. Shameful service for a Platinum member case #3777747! @Expedia#Scam
Shameful! 10yr Platinum member at @HotelsDotCom & my hotel is cancelled. For 2 weeks you delay case #3777747 while rates explode. Today agents Ger & Gen completely deserted our chat after making me wait 2h online! Disgraceful premium customer service @Expedia#Scam
@hotelscomhelp I just DM'd you again. Stop pretending to help in public while your agents Ger and Gen are ignoring my private messages for case #3777747. Process my direct booking now! #Scam
@HotelsDotCom@HotelsDotComEU Scandalous scam #3777747. 10y Platinum member stranded for Ramadan due to hotel fraud. Your team (Troy, Janine) realized the fraud but after 72h delay & 7h on hold, you hung up 3 times. Fix this now. #HotelsComScam