Luis Alt @luisAlt

→ Services. Design. Business. Innovation. Decision-making. → Founder of @Liveworkstudio in Brazil. → ⚽️ 🎵 🎸 🏄‍♂️ 🎮 ✈️ ♟ 🇧🇷 luisalt.com São Paulo, Brazil Joined March 2009

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Luis Alt @luisAlt

3 months ago

It's not every day that you find such a basic error in a very popular operating system like @Apple 's MacOS, even if it's in Beta. Here's my reporting of it.

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Service Design Network @SDNetwork

4 months ago

Good news: Early Bird pricing for #SDGC25 is extended to June 20! Transformation waits for no one—but we’ll give you more days. 📍 Dallas + Online | Oct 15–17 💡 Grab virtual now, upgrade later 🔗 bit.ly/43kdAp2 #ServiceDesign #SDN #DesignLeadership

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Luis Alt @luisAlt

5 months ago

Hey, @MorningBrew! I have been trying to unsubscribe to some of your newsletters (not all), but it's impossible. I also sent a message last week, with no reply. Could you help me out, please? Thanks!

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Luis Alt @luisAlt

a year ago

O @itau tirou do app a possibilidade de fazer pix pra quem não tá cadastrado. É isso? @EFILENO

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Luis Alt @luisAlt

a year ago

Think different, @Apple (Great work, @kepano!)

kepano @kepano

a year ago

Think different, @Apple (Great work, @kepano!)

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Luis Alt @luisAlt

a year ago

"Hierarchies are brilliant systems inventions, not only because they give a system stability and resilience, but also because they reduce the amount of information that any part of the system has to keep track of." (Donella H. Meadows, Thinking in Systems)

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Yuval Noah Harari @harari_yuval

a year ago

Fascism and Communism both view the world as a place of conflict, but only Liberalism sees it as a location for co-operation. Watch the full presentation and panel discussion: bit.ly/CambridgeYNH.

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Luis Alt @luisAlt

2 years ago

This is going to change Service Design forever. rabbit.tech/keynote

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Luis Alt @luisAlt

2 years ago

Como consultor, preciso usar todas as plataformas de vídeo chamada. De longe, a pior é o Teams. É uma relação de pura frustração...

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Luis Alt @luisAlt

2 years ago

Gostei do novo visual do Google Maps.

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Luis Alt @luisAlt

2 years ago

"Organizations assume that making a better service is about arranging websites, chatbots, kiosks, emails or phone calls. But in reality, the biggest influences on how well services perform are often to do with how an organization functions under the surface." (@KateTarling)

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Luis Alt @luisAlt

2 years ago

"Don’t punish 100 percent of your Customers, or potential Customers, for what you are afraid 2 percent might try to do." (John R. DiJulius III, The Customer Service Revolution)

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Luis Alt @luisAlt

2 years ago

#1. Nunca mesclar células no Excel.

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Luis Alt @luisAlt

2 years ago

This is a very nice book list by @TheDOLectures dolectures.medium.com/the-ultimate-b…

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Luis Alt @luisAlt

2 years ago

"Arriving there is what you are destined for. But do not hurry the journey at all. Better if it lasts for years, so you are old by the time you reach the island, wealthy with all you have gained on the way, not expecting Ithaka to make you rich." (Roman Krznaric, The Wonderbox)