Mace & Menter @macementer
Design for better experiences. Service co-design and digital innovation for health and care and public services. macementer.com Bristol | London Joined March 2018-
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My festive gift, an opportunity to join our great community as a Lead User Researcher. We are expanding our user research leadership team and these roles will lead the delivery of great user research that makes a difference and helps to save lives. jobs.digital.nhs.uk/vacancies/2758…
By offering more empowering support to #patients when they receive a #diagnosis of chronic conditions, some #NHSbudgets would go further. Access our research on "Setting patients up for success following diagnosis" here: macementer.com/blog/diagnosis… #Healthcare #UserResearch #UCD
New senior appointments to build our expertise and capability around service co-design and digital innovation for health and care. Welcome to the team @McSparrow @ClaireEReynolds Details: macementer.com/blog/health-an…
#ContentDesign for young people requires real understanding of younger users. For On Your Mind Glos, a mental health project for young people, we had to get it right. @Amy_Hupe's 5 lessons on writing about mental health for young people are great: macementer.com/blog/writing-a… #UCD
A diverse #NHS workforce helps healthcare providers understand #PatientNeeds, increasing patient trust. It helps to reduce health inequalities. And fosters creativity & innovation. More from @julianhartley1 Chief Executive @NHSProviders, via @andy_callow. newstatesman.com/spotlight/heal…
78% of #charities feel #AI is relevant to them but 73% aren't feeling prepared to respond to the opportunities & challenges it poses (charitydigitalskills.co.uk). If that's you, check out this toolkit to help #trustees & leaders navigate #ArtificialIntelligence 👇 #trusteesWeek
78% of #charities feel #AI is relevant to them but 73% aren't feeling prepared to respond to the opportunities & challenges it poses (charitydigitalskills.co.uk). If that's you, check out this toolkit to help #trustees & leaders navigate #ArtificialIntelligence 👇 #trusteesWeek
Fostering innovative thinking, risk-taking & learning while doing are essential for successful discoveries. Empower your team with our mindset #discovery cards to start making, sharing & experimenting. Download for free or order a set here: macementer.com/blog/discovery…
For #design work to feel integral to a project, it has to be done in the open. #UX specialist Natalie Vanns shares insights about developing designs which everyone’s confident in, including great tips for the design sprint. macementer.com/blog/achieve-b… #UCD
What are the factors that need to be in place for best-practice #UCD to happen? Sam Menter recently joined a panel at @HETTShow with @RochelleLGold & Roy Jogiya, discussing just this & covering mindset, maturity, inclusivity & collaboration. More here: linkedin.com/posts/sammente…
As digital becomes the norm across #healthcare, #UCD becomes vital. Join Sam Menter, Roy Jogiya @RochelleLGold & Julie Reynolds as they discuss "Showcasing best practice in UCD: Harnessing the power of lived experience & end-user feedback" @HETTShow 27/9: hettshow.co.uk
Looking forward to speaking @HETTShow tomorrow. I'll be with with Sam Menter and Roy Jogiya discussing best practice in #UserCentredDesign and how to harness the power of lived experience. . If you are here today and tomorrow, come say hello.
Working in NHS #UCD is the closest I am ever going to using my skills and experience to save lives. My #SDinGov keynote talked about the importance of making a difference. Here is your opportunity to do just that. jobs.digital.nhs.uk/vacancies/2745… #UserResearch #UserResearchJobs
If we aren't asking ourselves "Are we ready to discover?" - how can we be sure that we will? If you’re heading to #SDinGov tomorrow, you’ll be able to join our @Andrew_Grimes talking about “45 ways to get into the '#discovery' groove”. More here: govservicedesign.net/programme/45-w… #UCD
Looking forward to @HETTShow next week, especially this session on 27th about the importance of patient feedback & #UserCentredDesign as the role of #digital becomes the norm across #healthcare. Are you going? Drop by for a chat at stand H22 or send me a message on the event app!
Looking forward to @HETTShow next week, especially this session on 27th about the importance of patient feedback & #UserCentredDesign as the role of #digital becomes the norm across #healthcare. Are you going? Drop by for a chat at stand H22 or send me a message on the event app!
Amy Hupe @Amy_Hupe
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SimSpace @SimSpaceBristol
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Caroline Dobbing @dobberina
508 Followers 1K Following Senior Digital Communications Manager @PHSOmbudsman. Views my own.
Lizzy Bell @MsLizzyBell
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Emma Parnell (she/her.. @worddoodles_EP
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Dr Mala Ubhi @UbhiMala
742 Followers 815 Following GP,NHSE,NHS Glos. Clinical Lead Autism,Learning Disabilities,Mental Health, Inequalities,Digital;NHS Digital Academy Alum;Cambridge Uni Alum.Gastronome.💙Yoga.
Jack Garfinkel @Curio.. @CuriousScutter
4K Followers 5K Following #ContentDesign, dungarees, parenting. Own views. they/them
Content Design London @ContentDesignLN
13K Followers 5K Following We're a content design practice led by Sarah Winters. We work with organisations to transform their content. Sarah's Tweets signed S. Books: https://t.co/T9y1DwGk5a
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Kathryn Grace (she/he.. @IamKathrynGrace
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Laura Yarrow @laura_yarrow
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Katy Beale @katybeale
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Dr Penny Hay 🇪🇺.. @PenAHay
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804 Followers 387 Following Worked in the NHS for over 30 years. Really committed to focus on prevention, self care and enabling active communities. Gloucestershire ICB CEO
Gary McAllister @GaryMcAllister
6K Followers 2K Following CxO. Views are mine. Book: An Introduction to Digital Healthcare in the NHS. RTs are not endorsement.
Sharon Dale (she/they.. @pixlz
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Dartington Service De.. @DartingtonSDL
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Opto Health @opto_health
171 Followers 553 Following The intuitive entry for Urgent and Emergency Care. Email [email protected] for more information.
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THINK @ThinkCS
4K Followers 2K Following Leading global fundraising consultancy, with a fantastic team of experienced practitioners *Tweets by THINKers Becky, Matt & Hannah
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885 Followers 832 Following Football fan and Partner at EY | Board Member @openEHR_UK
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Beth Kennedy @Beth_L_Kennedy
2K Followers 2K Following Award-winning health journalist. Deputy health editor at the Mail on Sunday. Views my own. Got a story? Email me at [email protected]
Stuart Blitz @StuartBlitz
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Rebecca Mitchell, MD @RebeccaCoelius
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UHL Journey to Excell.. @UHLJ2E
1K Followers 541 Following University Hospitals of Leicester are embarking on a Journey to Excellence, creating a positive practice environment where nurses and midwives can flourish.
Demos @Demos
47K Followers 2K Following Demos is a champion of people, ideas and democracy. Sign up to our weekly newsletter: https://t.co/ZbnnHBwFff
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Mark Duman @MarkDuman
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Dr Rachel Clarke @doctor_oxford
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2K Followers 424 Following Patient Experience support Friends & Family Test, Older People, Dementia & Falls at Leicester’s Hospitals This account is monitored Mon-Fri 08.30-16.30
dominic cameron @imagic
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Dr Olivia Bush💙�.. @droliviabush
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Taylor, the 𝖈𝖔�.. @TaylorCashdan
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Sue Burton @sueburtonDCN
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Linsey Milnes 💙 @linseymilnes
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Andy Carruthers @CIOLeic_hosp
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Javi Lopez ⛩️ @javilopen
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Alexandr Wang @alexandr_wang
143K Followers 701 Following ceo at @scale_ai. rational in the fullness of time
Hugh Lloyd-Jukes @hughlj
399 Followers 606 Following Serial entrepreneur & experienced growth CEO. I build groundbreaking businesses. I’m energised by using software to transform people’s lives.This article by @macementer walks us through four steps for practitioners to effectively use #codesign in their work. It explores creating a #community, transforming team dynamics, #researching together, & collective #participation. Read more here⬇️ macementer.com/insight/harnes…
Fantastic to see colleagues taking time out to develop our support and services together.
Fabulous talk from Dr Andrew Wheeler about pragmatic decision making. All about the patient at #NanDown24. True one Gloucestershire aging well. @janeHaros @Hutton1Mary @gloshospitals @NHSGlos @swastcpdcouk @carrl1788 #respect #platinumcare @GlosFalls @TeamHomeward @AgeUKGlos
It’s official! I’m so excited to confirm that I will be Manchester’s new Director of Public Health (DPH). Looking forward to working with and for the people of Manchester, and building on the work of the fabulous David Regan. @joanneroney @bevcraig @TomFredRob @FurberA
Today in my very occasional series of who is cooler job comparisons in which I think we know who always wins… it’s wife- completing the design skills matrix…. husband- interviewing Graeme Park one of wife’s soundtrack-to-her-rave-youth favourite DJs… 🙂
@graemepark @Pickering54 @seamushaji Front stage during #HaciendaClassical 👌Magic.Memories of Leeds Soak & Bradford Universe💜 Ended when we used to start which suits just fine 😉
So great to see the robust expansion of the service design function at NHSE and in other orgs.
In my happy place for a few hours at @WellcomeLibrary ❤️
On my way to Manchester for #hettnorth Be good to catch up with colleagues and hear about the challenges and solutions at play in the NHS. BTW - I’m not driving 😉
One week to go until #HETTNorth24, Manchester Central, 28th February where the #healthcare ecosystem unite to drive #digitalhealth developments at a critical time! Secure your FREE pass & join the conversation [Gleanin link] @HETTShow
Weeknotes s06e04 TL;DR: What’s in the name of a QMS? (un)protected time impact. First steps towards a Digital & Data Shadow Committee. weeknot.es/weeknotes-s06e…
Gov procurement steadily improved over most of the last decade but has nosedived in recent years. We’re back to unusable, 3rd party portals, bids massively weighted towards price, big players calling all the shots and being rewarded for failure, and depts scared shitless of IR35
On my way to my to UK Hydrographic Office @UKHO to start my new role as interim Director of Transformation 💥 Can’t wait to be part of this interesting and important organisation
Happy New Year! Some of my highlights from 2023: 🍺Gave up alcohol for 12 months (still sober!) 🏊♂️First open water swim in years 👨🎓Finished by PGDip @DigHealthLeader and started the MSc 🏥Started a new career in NHS cybersecurity with the fab Joint Cyber Unit 🇩🇪Saw Munich
Thanks @YT_Industries for a fun demo ride on this Decoy today! It helped my Christmas body get up the Surrey Hills so I could go back down them a lot faster!
We have just published job adverts for critical roles in the Transformation Directorate at @NHSEngland to lead user-centred design of national health services: Lead Service Designers: nhsdigitalweb.eploy.net/vacancies/2848… Lead Interaction Designer: jobs.digital.nhs.uk/vacancies/2970… #nhs #nhsjobs #ucd
Airbnb has a blueprint of their entire customer journey on their office walls. They then map all product, policy, and service updates to it. More companies should do this to avoid shipping the org chart.
My festive gift, an opportunity to join our great community as a Lead User Researcher. We are expanding our user research leadership team and these roles will lead the delivery of great user research that makes a difference and helps to save lives. jobs.digital.nhs.uk/vacancies/2758…
Happy birthday to me! Spending the day doing not much at all. Heading into a new decade in very different style to the last one!
NHS leaders have supported much of the direction of travel signalled by @wesstreeting including his emphasis on shifting more care to the community, focusing on population health outcomes and the huge potential of digital and technology to improve care. 1/ 10
There is a critical message that the NHS workforce need to hear from politicians of all stripes as we approach the election. It can coexist with a drive for improving service. Rooted in empathy, an assurance that help is coming. 10/10
Three years ago, I started my first day as CEO of @asthmalunguk. Today is my last day at the charity and I am so proud of all that has been achieved across this remarkable organisation for people living with lung conditions. 🧵
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