nCloud Integrators @nCloudUSA

Join us for an enlightening Office Hour session on April 30 at 11 a.m. ET titled "Sharing is Caring," where we'll explore how Gainsight's collaborative features foster transparency and strengthen relationships with your customers. lnkd.in/g8dK-XSn

Rocketlane's Propel24 in-person event is on May 21 in San Francisco. To save on your registration, click the link below, select the number of registrations you want, and enter code NCLOUD50 to save 50 percent off the regular price. rocketlane.com/propel24/buy-t…

Find out how nCloud Integrators Expert Services team worked with apree health to save the company approximately 100 hours/year in Quarterly Business Review (QBR) preparation and 30 hours/month training customers in this case study. ncloudintegrators.com/projects/apree…

We are thrilled to announce that nCloud Integrators will be taking center stage at the upcoming Gainsight Pulse Academy Live (PAL) Sessions on May 14, 2024, in St. Louis! ncloudintegrators.com/post/ncloud-in…

Do you find that you don't have time to focus on Gainsight enhancements because your team is working on other priorities? This article discusses the top 3 reasons CS leaders make the smart decision to outsource the administration of Gainsight. ncloudintegrators.com/post/3-reasons…

Don't let user adoption struggles hold you back! Join us on April 9 and gain an understanding of strategies that have helped leading organizations supercharge their Customer Success efforts. Register today: docs.google.com/forms/d/1F5Zcb…

Join us at our March 27 Office Hour where we will help you elevate your customer experience using Gainsight's Journey Orchestrator. You'll learn about strategies to enhance customer interactions and real-life success stories. Register today: docs.google.com/forms/d/e/1FAI…

How do you know if your customer success health scorecard is hitting or missing the mark? Kate Griffin, VP of Professional Services with nCloud Integrators, outlines three steps you can take to evaluate and improve your health score effectiveness. lnkd.in/gf-mWjMZ

nCloud Integrators announced today that it has received top marks from its customers, with an average customer satisfaction (CSAT) survey score of 4.9 out of 5. Read the full release here: lnkd.in/g63eRWs2

Join us on March 12 to learn strategies, innovative tools, and best practices to help you use automation to scale your CS organization. You will also get access to some resources to help you get started.  docs.google.com/forms/d/e/1FAI…

nCloud Integrators announced today a proprietary Predictive AI Customer Health Score Analysis Tool for customers that provides insights into current health scores and their ability to predict behaviors such as churn and upsell opportunities accurately: lnkd.in/gM8DRNqD

Are you ready to unlock the power of your data? Join us on February 28 at noon ET to learn how to uplevel your metrics to boost your Gainsight customer health scorecard. Register to attend: lnkd.in/gMbfdTzY

In this blog article, Kate Griffin, VP of Professional Services for nCloud Integrators, discusses a framework for operationalizing your outcomes and 4 essential principles that can help you unlock the full potential of your CS efforts. ncloudintegrators.com/post/maximizin…

nCloud Integrators is a proud supporter of Make-A-Wish. Please help us grow our support by visiting IRunforWishes.com where you can learn about nCloud Integrators’ CEO & Co-Founder Brian Hodges’ effort to fund wishes by running in the St. Petersburg Marathon on Feb. 11.

Brian Demlein, SVP of Customer Success with Coretelligent, discusses improvements in client engagement and processes, and offers tips for others looking to implement Gainsight in this recent interview with nCloud Integrators. ncloudintegrators.com/post/q-a-with-…

Excited to announce that nCloud Integrators will be the preferred implementation and expert services partner for Rocketlane.  Read the full announcement here: ncloudintegrators.com/post/ncloud-in…

Join us on Jan. 31 at noon to learn best practices in Gainsight data governance and how it can enable your organization to take control of your customer insights, build trust, and make informed decisions that drive business success. Register here: lnkd.in/gXHsnwTB

Whether you're a seasoned professional venturing into a new territory or a visionary leader initiating a CS Ops function from scratch, you will want to learn the five steps that can help you set the foundation for a thriving CS Ops. ncloudintegrators.com/post/your-firs…

HST Pathways wanted to gain a company-wide, 360 view of its customers that showed overall health as well as product use. Learn how nCloud Integrators helped the company achieve its goals using Gainsight in this case study. lnkd.in/g-y_j5u8

We are thrilled to announce that Gainsight customers can now take their data game to the next level with SupportLogic. Get the details in this pre-recorded webinar: lnkd.in/gNzKX7BP