@HavellsCare360 Due to causal nature towards my request & insignificant delay in addressing,had no choice but to cancel request , Worst service by Havells service center who doesn’t care about existing customer & can’t give them timely service .sympathy to Havells customers including myself .
@TheOfficialSBI in this world of digitisation era sbi servers still down for hours and hours no-one is aware when will it be back.. people waiting at Pune timber market branch for hours.. how can you afford this long downtime and expect customers suffer ?
@SamsungIndia @Samsung your customer care doesn’t have the information when a refund would be done.. days changed, weeks changed and now month changed too.. but you are not able to refund my hard earned money - Samsung order Id 33033022314 what’s the escalation process ?
10-20 emails , n number of chat msg and countless calls to customer care.. and at the end it’s the customer who is at a loss waiting for his hard earned money to be returned back.. do you care @SamsungIndia ? @nch1915
@SamsungIndia Pls let me know after how many follow ups generally a customers issue is addressed.. pick a simple one like mine- received defective product , defective product returned , customer care says they are working hard on my issue for last 1 week and understand my pain ?
@SamsungIndia first sent a defective microwave , after multiple followups it got picked up and now you don’t return the money back .. do you care for your customers time and money?
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