The New Us Project @newusproject

Supporting people worldwide with their health and wealth ♥️ Follow me on Insta:mimi_the_us_project ah32803.juiceplus.com/gb/en London, England Joined November 2012

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The New Us Project @newusproject

9 years ago

@virginmedia I spoke to 7 different people over the weekend totalling 3 hours I am not wasting another min talking to them to tell me the same!

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The New Us Project @newusproject

9 years ago

@virginmedia I bet if I was a new customer wanting to buy a £100 package you would get an engineer out in days! You forget about your loyal customers

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The New Us Project @newusproject

9 years ago

@virginmedia The only info I was given is that there are no free engineers for the entire year LOL what type of rubbish is that

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The New Us Project @newusproject

9 years ago

@virginmedia How can you honestly not have any engineers for a whole year! Can you tell me that

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The New Us Project @newusproject

9 years ago

@virginmedia £100 spent a month for 5 years and I get the worst CS from your team. The worst company I will never recommend anyone to you, stay clear!

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The New Us Project @newusproject

9 years ago

@virginmedia So after endless calls and no help from anyone I have cancelled my whole contract with you!

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The New Us Project @newusproject

9 years ago

@virginmedia I have been with you years and moved house and have this trouble! Why am I paying every month to have no wifi, how can you do this to us

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The New Us Project @newusproject

9 years ago

@virginmedia No apparently you haven't got one single engineer to come out and install the box or fix my wifi for me!

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The New Us Project @newusproject

9 years ago

@virginmedia I still have no one helping me!!! On the phone for another hour today! Do I really have to cancel my subscription with you!?

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The New Us Project @newusproject

9 years ago

@virginmedia Everyone has been so unhelpful and kept moving me to diff departments and eventually saying the dept I need is now shut. It's been awfull

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The New Us Project @newusproject

9 years ago

@virginmedia Residential account. I only moved house and needed s new box and wifi installed and it's been so hard for anyone to help me. 4 days now!

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The New Us Project @newusproject

9 years ago

@virginmedia I have been on the phone since Friday for a total 4 hours and no one has helped me! I stayed in today as promised and engineer and NO SHOW