Nicolas Lampert @nicolas_lampert
Customer Success Manager | WFM | Cloud injixo.com Paris, France Joined June 2009-
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Venez nous rencontrer sur le stand O33 pour échanger sur le Workforce Management ! #StrategieC bit.ly/StrategieC18 lnkd.in/evAQiGV
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Different employees are motivated by different incentives. How can you offer the right incentive? 10 powerful ways to engage your agents. #injixo #wfm #cloud #contactcenter #callcenter ivx.ag/2BqYQo6
Vous souhaitez changer de solution de WFM, suivez les conseils de notre expert | goo.gl/JW3Y5T by @injixo #plansmarter #WFM
Quel rôle doit avoir l'équipe WFM dans la réalisation du budget annuel ? | ivx.ag/2n9DZl8 | by @injixo | #WFM | #plansmater
Les équipes WFM et Opérations doivent collaborer, pas s'affronter ! | ivx.ag/2m3tbRI #WFM #plansmarter by @injixo
Nicolas Lampert retweeted
Votre badge visiteur #StrategieC, LE salon pro de la relation client vous attend, demandez-le gratuitement → bit.ly/2j3FBfD
Du Workforce Management dans un monde omnicanal | ow.ly/36lu309tlGM | #WFM #omnicanal
Êtes-vous une star du Workforce Management ? ivx.ag/2kW6C49 #WFM #plansmarter by @injixo
Ce sont vos collaborateurs qui vous feront gagner Élu Service Client de l’Année easiware.com/leblogdelarela… via @RelationClient_
Combien de temps passez-vous à échanger avec les autres départements ? ow.ly/M6eO309hCxm
Une belle liste d'objectifs dans le domaine du Workforce Management. goo.gl/vWgWBe #WFM #WFMgoals #plansmarter
Et vous prenez-vous en compte cet élément ? lnkd.in/d5aZUbh
5 Mistakes to Avoid When Scheduling with WFM blog.contactcenterpipeline.com/2017/02/5-mist… via @CCPipeline
Utiliser un outil de planification en 2016 ? Notre expert WFM vous parle d'injixo. Une solution WFM dans le Cloud lnkd.in/eHEdNTr
Comment composer votre équipe de planification ? La réponse par un de nos experts : klou.tt/1qynu64eaujfv
Nos clients ont déjà réalisé des modifications dans la planification de leurs équipes. Vous en êtes où ? goo.gl/lfd1cE
Nicolas Lampert retweeted
#EkidenParis Ready pour demain ? @allonsvoir @Nakache9 @PaulMedevielle @nicolas_lampert @PGiudicelli cc @a_athayde
EN DIRECT sur #Periscope : @LaTerreBrulee pscp.tv/w/aNq5TzFQbUVx…
Nicolas Lampert retweeted
Salon @e_commerceparis, la team Akio vous attend au stand L033 #RelationClient #ECP15 #ParisRetailWeek
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