Outerworld @outerworldjuice

.@JermzV Mighty fine of you to say so, mate!

@GOVNAR30 I suppose you're right, so now it's time for a divorce.

.@Namecheap It's TOO LATE, I'm done with this bullshit. I've asked for a refund twice now because I just want to leave, ignored both times.

.@Namecheap How can you keep missing the point so spectacularly? Your relationship issues with the upstream provider is NOT MY PROBLEM

.@Namecheap Instead of apologies, how about just keeping me in the loop while you dither for two months? Hell, why not just fix the problem?

.@Namecheap No. I accepted the first handful of apologies, but now it's practically an insult to expect me to continue accepting them.

.@Namecheap Tired of empty platitudes. Two months to change the contact details on a domain is beyond a joke, beyond frustration.

.@Namecheap Pardon my scepticism, but your team has been "working" on this ticket for nearly two months. You took my money pretty quick tho.

@namecheap I wonder why the upstream provider is ignoring you, maybe they loathe your shitty service as much as I do?

@Namecheap Another two weeks have gone by and still no resolution from shitty old Namecheap. Not even a ping to say you're working on it.

@Namecheap RHF-796-80928. The spam filter nonsense was dealt with weeks ago, and as anticipated has nothing to do with the problem.

@Namecheap .com.au, but again, blaming the upstream provider is MISSING THE POINT

@Namecheap So, regardless of problems w/ upstream provider, the way things were handled is fucking disgraceful, total customer service fail

@Namecheap But you sure took my money nice and quick! And when I asked for a refund I was fobbed off with another dumb excuse.

@Namecheap No reply from customer service unless I'm the one that reaches out, nobody has ever contacted me to provide an update

@Namecheap Dozens of emails now, lots of bullshit excuses, broken promises to escalate, broken promises to speak to upstream provider

@Namecheap Yes, but it doesn't take a MONTH to get confirmation emails. We've been back & forth for WEEKS trying to get you to DO SOMETHING

.@Namecheap customer "service" fucking SUCKS. More than a month to change registrant details on a domain? Time to find a better registrar.

@startupcompass Your app has been sending me one email per minute for the last 20 minutes, can you make it stop?

Oh hi!