Blimey... not even a @virginmedia customer yet and already regretting it. They ring you multiple times a day, but you pick up, and you're in a queue?! Give up on the queue and trying to ring them, then get lost in an IVR nightmare. I get through to someone, and they hang up?

@radnip Thanks for reaching out to us Francis and we're sorry to hear of the poor experience you have experienced with our services thus far. Can you please confirm if there's any matters of your account you need to discuss with us? Thanks