Robin Hopper @rhopper
CEO Guestlogix, Recovering Entrepreneur, Investor guestlogix.com iPhone: 43.395935,-79.783997 Joined November 2007-
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As part of our ongoing innovation to guest experience while keeping #SafetyAboveAll, we’re trialling digital menu ordering on most flights between Calgary and Toronto. Guests can order and pay for snacks from our app to their seat, limiting touchpoints across the travel journey.
Love how the @guestlogix team continues to meet challenges. Check out how they pulled off virtual flights to conduct UX testing with some help from @MiroHQ and @zoom_us : guestlogix.com/blog/how-we-br…
People & culture team announced a pretty cool contest this week to support our growth - @guestlogix job applicants get a chance to win a trip anywhere in the world... guestlogix.com/blog/calling-a…
For those that assumed I crawled under a rock for the last year, I figured it was time to share what I've been up to... Lessons from the Turnaround Trenches: How we Navigated Past Bankruptcy Protection, Reimagined… link.medium.com/wks1q0LLEZ
guestlogix team celebrating hitting 50% of Q3 hiring target at halfway point in the quarter with home made 1/2 ice cream sandwiches! 12 new hires already - team is crushing it! instagram.com/p/B1Wh868FdEH/…
What’s a destination without activities? Learn how your airline can drive revenue through activity offers beyond the booking path. Meet with Guestlogix’s Director of Acquisition & Growth Sarah Bouzebiba at Ancillary Merchandising Conference to find out how bit.ly/2FQ70vq
Here’s @guestlogix president @rhopper’s take on what travel companies need to focus on for 2019. #traveltech phocuswire.com/2018-review-20…
“Standing still is essentially moving backwards” says Campbell Wilson, SVP Rev. Mgmt. & Mktg. @SingaporeAir. Investment & innovation must be part of DNA: snap illustrates huge investment this #airline is making in its future #AviationFest #technology
Are you at the #AviationFest in London? We’re here - so let’s meet and talk about how #paxex is becoming less about "managing expectations" and more about managing and curating experiences for the connected traveler. #TravelTech @airlinesblog bit.ly/2Pm8Whm
Good read in yesterday’s NYT’s on modernizing airports to improve traveler experience. Thanks for including some of my thoughts @CNegroni... enjoyed the discussion! nyti.ms/2wLliJ3
I realize I risk earning a @southwest fanboy badge but this @guestlogix customer gets customer experience right way more often than not. Lots to learn from them... inc.com/bill-murphy-jr… via @Inc
The office overhaul continues... Question: is it politically incorrect to add "free paint fume highs" to the @guestlogix perks and benefits page?
Another great customer exoerience story from @guestlogix customer @SouthwestAir... And what an amazing photo! youtu.be/M8gEOLjvLcE
Why Personalized Customer Experiences Matter to Modern Travelers — and How to Blend it With Retail... Good interview @PurdalMya in the latest Panasonic Avionics post: up.panasonic.aero/2018/07/11/mak…
#tbt: @PEC_Hamburg was one of the best events in 2018. Check out Golfdale Consulting's @DoctorGE & Guestlogix' @rhopper onstage presentation & panel on how to utilize passenger data to personalize passenger experiences. bit.ly/2Kc8e8f
Want to make #passengers feel #firstclass even if they aren’t flying first-class? Read our latest blog and learn 3 passenger stress points that #airlines can solve right now. #PaxEx #ConnectedTravel #Airports #DutyFree bit.ly/2LIKjtr
Looking forward to saying "whilst" as I head over to FTE this morning...
Looking forward to saying "whilst" as I head over to FTE this morning...
Happy World Pilots' Day! We at Guestlogix want to share our gratitude to those who transport us through our journeys every day. If you're flying today, be sure to give your pilot a special thanks! #worldpilotsday
Life imitates art at the @guestlogix booth here in Hamburg at #WTCE2018 #PTS2018
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