Rezzie @ritarez

I use Twitter to seek consumer justice. Follow on LinkedIn if you want to connect IRL. Boston, MA Joined September 2009

Tweets

2K
Followers

250
Following

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Rezzie @ritarez

2 years ago

I traveled with Iberia a month ago and my request for credit for Avios miles was denied twice without an explanation, @Iberia_en can you please help?

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Rezzie @ritarez

2 years ago

@Iberia Hola, he dejado mi chaqueta jean en el vuelo de hoy desde Madrid a Boston. Se que la dejé en mi silla y tengo el número de la silla. ¿Es posible recuperarla?

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@cvspharmacy Hi, a person at your location in Wilmington MA is placing prescription orders but I am getting their order confirmation texts. This has happened on multiple occasions. I have the medication details and order number. Can you fix this please? It’s not me.

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Rezzie @ritarez

4 years ago

@BestBuySupport Hi, I just made a large online purchase in MA (where it’s tax free weekend) but was still charged tax. How can I get this refunded?

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Rezzie @ritarez

5 years ago

@FedExHelp My package is lost after being redirected. I will send you a PM with the details. Help please, thank you! :)

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Rezzie @ritarez

5 years ago

.@BofA_Help I need to stop a still "processing" debit card payment quickly, as it was made in error. Could you please help? Been on hold for a while and all agents are busy.

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Rezzie @ritarez

5 years ago

@Optum My FSA card was suspended and my provider is calling me asking why the payment did not go through. I have no idea because your notifications make no sense. Been trying to chat with someone for 40 min now. Can you please help?!

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Rezzie @ritarez

5 years ago

@michaelsayman Better UI tools centered around the topics I want to follow, more curated spaces (in addition to feeds) for those topics

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Rezzie @ritarez

5 years ago

@royrod Huh, I find this lead gen to be extremely odd, from a combo of angles, incl marketing, non-MD, and health privacy perspectives. Why would someone else’s test have any bearing on another woman’s *individual* situation? Docs should be explaining what to expect, not a founder’s test

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Rezzie @ritarez

5 years ago

.@cvspharmacy I just sent you a DM about a security issue, could you please take a look?

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Rezzie @ritarez

5 years ago

.@FedExHelp Help please, a package was supposed to arrive yesterday but now it’s “delayed” at a shipping facility with no ETA in sight. I need the package before tomorrow, time-sensitive medical: could you help please? Can PM tracking #.

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Rezzie @ritarez

5 years ago

.@Iberia_en Hi, why can't I select seats for my booked flight in 55 days? Been trying both on your site and booking partner site.

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Rezzie @ritarez

5 years ago

.@XfinitySupport Why is my bill for this month higher by $25 without explanation? We were already thinking of switching to RCN and this may just be the nail on the coffin.

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Rezzie @ritarez

5 years ago

@deC_museum Good evening! Are you guys open this Saturday for grounds visit? I read somewhere that there was a private event but now I'm not sure since I can't find that info. Tickets appear to be available.

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Rezzie @ritarez

6 years ago

I’m about to file a consumer complaint in MA vs @TDBank_US. I cannot reach anyone in financial solutions (mortgage servicing) group. They ignore repeated requests for updated loan payoff information, stalling my refinance twice. Do not use them.

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Rezzie @ritarez

6 years ago

@CrateandBarrel Thank you! DM’ed.

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Rezzie @ritarez

6 years ago

.@CrateandBarrel Received my delivery today, but noticed the cabinet has some sort of white paint splashes on the inside that can’t be washed off. Can you help?

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Rezzie @ritarez

6 years ago

@BananaRepublic I placed an order with BR Factory on Dec 2. Almost a month later there’s no update. Can you refund me please?

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Rezzie @ritarez

6 years ago

@TDBank_US Still on hold for over a half hour two days later. How can I get through to someone in the mortgage department? This is unbelievable...

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Rezzie @ritarez

6 years ago

.@TDBank_US I’ve spent 30 min on hold twice this week and sent two messages last Tuesday and today with no response. HOW can I speak to someone ASAP about a MISTAKE in my mortgage bill for September? Extremely disappointed in your customer service.

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Rezzie @ritarez

6 years ago

@TDBank_US This is how long I’ve been holding with no indication. If I reach out to that number, will I lose my place in line? Honestly, I have a simple question about a transfer error and I don’t have time for this.