Schuh Support @schuhSupport_
Joined January 2026-
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@charkellyalex Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹
@FreyFreyrex Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹
@FreyFreyrex Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹
@schuhHELP I have three £5 vouchers from taking back old shoes to a store, can they be used in one transaction i.e. £15 taken off a full price item or only one voucher be used at a time, i.e. £5 off one full price item, three times?
@FreyFreyrex Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹
@schuhHELP I have three £5 vouchers from taking back old shoes to a store, can they be used in one transaction i.e. £15 taken off a full price item or only one voucher be used at a time, i.e. £5 off one full price item, three times?
@ddevani9 Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹
@schuh worst experience ever. Ordered two sizes of a shoe. 1 set didn’t turn up the other set (that is too small) has clearly been worn. I returned them back stating they look used & they’ve sent it back to me saying they can’t refund me as they look worn. They sent them worn!
@paulando1688 Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹
@schuh @couponfollow Pretty disappointed my blue light discount code didn't work, even though it said it would work on full priced items - which it was!
@donnna69 Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹
@kelleyljoanna Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹
@schuhHELP treated myself to my very 1st pair of NB from you and showed the assistant my blue light card, 10% off said ,She assured me she had done it and popped receipt in the box , got home to realise she had still charged me full price 😒 1hr drive to the nearest store .HELP
@jotalbotbowen Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹
@schuh I can’t get help on my return. Need yo find an order number. Virtual assistant hopeless! Please can you help. Thanks .
Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹
@schuhHELP I finally got a response on WhatsApp by end of day, hope that yields results otherwise I will DM you, thanks
@sherenejose Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly ⚡
@schuhHELP Hi guys it has been over 2 weeks since I placed my order, most of my items have not arrived yet and I am not sure how to follow up. No response on Whatsapp unfortunately
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