Sears Cares @searscares
Here to provide Sears Member Service! Tweet us M-F from 8a-6p CT. Weekends-Closed. We'll take great care of you! Joined April 2009-
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Thank you for providing us with that information however, we deleted your tweet to keep your personal information safe.Can you please send us a DM confirming the name and address that is associated with the phone number your provided us with? Thank you.
@bizdobetterHi, thank you for reaching out. Oh No! this is not how we want our members to feel. We are more than happy to help you! Please send your name, phone number, and address so we can assist you better. Thanks. SMT
@firstbasciaHi Barbara, we sincerely apologize for the information we gave you turned out to be incorrect. In order for us to assist you better please PM your name, phone number, and address. Thanks. SMT
@waka_paka_Hi Nathan, thank you for the information. Thank you for your feedback. Which department were you trying to reach? We apologize for the difficulty you have experienced. Thanks. SMT
@ibbriteliteHi Becky, thanks for reaching out, we apologize for the lack of communication. Please, Pm your name, phone number, and address so we can assist you better. Thanks. SMT
@cdubneldHi Chuck, we are sorry the technician did not give you this information. We have emailed our business partners with your concerns you will be contacted in 24 business hours. Thanks. SMT
@guinea_wranglerHi Diana, thanks for reaching out. Yes, we do price match with certain stores and only if they can deliver the same time we can. Please tell us more so we can help you. Thanks. SMT
@joseylynchJoseph, we apologize for any confusion. Shop Your Way points cannot be earned on transactions in which Shop Your Way points were used for payment. -SMT
@hotdonna287Hi Donna, we're disappointed to hear this! Let's pull up the account and see what's going on. Please DM the sales check number, name, address, and phone associated with your original purchase ... thanks! -SMT x.com/messages/compo…
Hi Tammy, we are disappointed to hear about the issues you experienced with the order of your TV! We'd like to look into this and see what we can do to help. Please send us a direct message including your full name, address, phone # and the order #. Thank you!
Hi Justin, we are disappointed to hear you are experiencing issues with the installation of your dryer! Please send us a DM with more detail so we can better assist. Please also confirm your full name, address, phone number, and the order # . Thank you!
Hi Veronica, thanks for reaching out. We are sorry to hear you are experiencing issues with your dishwasher and getting it fixed! Please send us a DM including your full name, address, and phone number so we can look into this. Thank you!-SMT
@mrallornothingWe again apologize for the inconvenience. -SMT
Oh no, Mike! We regret to hear that your scheduled repair was not completed! Per your message it sounds like the tech had to call in sick. We'd like to pull put the account and confirm you have the next available appointment that works with your schedule. To do so, please confirm
@MollyGretal That's amazing and fun to see, Molly! Going strong :)
@thenikkigee instead confirm their full name and their relation to you, thanks.
@thenikkigee opportunity to pull up the account. Please confirm the full name, address, and phone number. If you are not the account holder, please
@thenikkigee Nikki, we regret the lack of professionalism received. This is certainly not the experience we want for our members. We'd like the
@voodoomojostuff if there is something specific we can help you with please private message us with details. Thank you!
@dlkaufman420 contact our Repair team directly at 800-424-2047, thanks.
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My High School Graduation present from a Sears @searscares catalogue book. #IAmOld
Did I ever tell you about when I met your Brandpa, your uncle told me about @Kohls and @searscares team up to create a hot new brand, @FiatChrysler_NA
@searscares @thenewstribune @Q13Seattle WOW! I eat humble pie. Sears followed through today and they fixed the washer! Sears, my parents are happy and beyond. Thank you! The two repairmen were professional and amazing. Kudos to Sears for the follow-up! I apologize.
Sad that more @KmartCares and @searscares are closing. We wont have any left around here in Buffalo NY and I loved shopping there. The demise of another awesome retailer.
@searscares Omg yaaassss!! Double shopping today! Here I come!
@searscares Maybe Sears Should have a Disclaimer when they put Advertising Promotions on their Site...Also You do not Not know what I was Hoping.. I got a Deal on my Appliance purchase and Money was never the Hope... True Advertising was the Point, not the Money.... #SearsDoesNotCare
Skatin’ into the weekend like 👇 #flashbackfriday #fbf
This @Sears thing may actually be working out. Although the phone department was a very frustrating mess for me the @Searscares team on #TwitterCustomerService has been the most helpful yet. I may actually have the new washer and dryer installed and stacked within a week or so!
@DrVanillaT We try to have a little something for everyone =) - SMT
This #GivingTuesday, give back to those who’ve given SO much 🇺🇸 Sears’ #HeroesAtHome program, in partnership with @RebldgTogthr, is focused on improving the lives of our #USmilitary families. Donate today to show your thanks! 💙 → bit.ly/2zsvNlI
@searscares If only there were a place to relax and have a craft beer or glass of wine while getting my oil changed, tires rotated, a pedicure, haircut, shop for an appliance, shoes, etc.. Think about it! Get this to corporate and have them message me for more details. #savesears
Today is #NationalDoughnutDay! 🍩🍩🍩 Nom, nom. What's your favorite style of doughnut?
@smada_bb @searscares I'm sorry to read of your trials and tribulations. Best of luck, sir. Moving forward, I would absolutely recommend @AHS_Warranty for your future warranty needs regarding all of your home appliances. They have saved my sanity regarding a failed water heater and dead fridge.
@searscares @SharonWainwri15 I don’t know if you’re talking to Sharon or me Tammy but since we both need a refund hopefully you’re talking to both!
@JohnPietrobono @KarenStearrett @Sears @custservstory @Searscares @SearsHoldings We all love @Sears. I named my dog Sears and one of my buds named his son Kenmore. You can’t get anymore loyal than that. #FridayFeeling #HappyHour #ArethaFranklin #80sMovies
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