SFU IT Services @sfu_it
We provide services related to Information Technology at @SFU | Email [email protected] | call 778-782-8888 (Account monitored M-F, 8:00 am-4:00 pm) sfu.ca/itservices Burnaby, BC Joined October 2008-
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We are retiring our Twitter account and moving all outage updates to our Service Outages page. Please visit ow.ly/9wyK50RhvVH for more information.
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goSFU Outage goSFU will be unavailable on Saturday, Feb 24, 2024, from 9:30 - 11:00 am due to scheduled maintenance. For post-outage issues, please contact [email protected].
goSFU Outage goSFU will be unavailable on Saturday, Feb 17, 2024, from 9:00 am-5:00 pm due to maintenance. For post-outage issues, please contact [email protected].
goSFU Outage goSFU will be unavailable on Saturday, Jan 27, 2024, from 9:30 am-12:30 pm due to maintenance. For post-outage issues, please contact [email protected].
FINS Outage FINS will be unavailable from 9:00 am – 3:00 pm on Saturday, Jan 20, 2024, for system maintenance. If you experience issues after the scheduled outage window, please email [email protected].
goSFU Outage: goSFU will be unavailable on Saturday, January 20, 2024, from 9:00 am- 1:00 pm due to maintenance. For post-outage issues, please contact [email protected].
FINS will be unavailable from 5:30 – 7:30am on Thursday, Jan 18, 2024, for system maintenance. If you experience issues after the scheduled outage window, please email [email protected].
Scheduled disaster recovery testing on Dec 28, 2023, 8AM-12PM. Intermittent availability for SFU Cloud services, including Canvas, FAST, FINS, goSFU, myINFO, & SFU Mail. This outage will only affect app access & not their functions. For post-outage issues, contact [email protected].
goSFU Outage: goSFU will be unavailable on Saturday, Dec 23, 2023, from 9:30 - 11:30 AM due to maintenance. For post-outage issues, please contact [email protected].
goSFU will be unavailable on Saturday, Nov 25, 2023, from 8:00 - 10:00 AM and Monday, Nov 27, 2023, from 12:00 AM - 08:00 AM. After access resumes, login to goSFU may be slower due to heavy user traffic. For post-outage issues, please contact [email protected].
myINFO & FINS will be unavailable from 6:00 – 7:00am on Thursday, Nov 23 2023, for system maintenance. To view updates during the outage, follow us on Twitter. If you experience issues after the scheduled outage window, please email [email protected].
FINS will be down for an upgrade from 6:00 a.m. on Oct 28 to 8:00 a.m. on Oct 30. For post-outage issues, email [email protected]. After FINS is back online, remember to clear your browser cache before logging in. Please spread this message in your departments.
[Notice]: goSFU & mySchedule will be down for maintenance on Oct 28, 2023, from 9:30 am-12:30 pm. After access resumes, login to goSFU may be slower due to heavy user traffic. For post-outage issues, please contact [email protected].
FINS & myINFO will be unavailable from 5:00–7:00 a.m. on Oct 26, 2023, for system maintenance. If you experience issues after the scheduled outage, please email [email protected] for help.
Heads up: goSFU & mySchedule will be unavailable on Sat, Sept 30, 2023, from 9:30 am-11:30 am. Due to high user volume, expect slower logins after access resumes at 11:30 a.m. For post-outage issues, please email [email protected].
We restored access to myINFO at 7:00 a.m. on September 28. If you experience any access issues, please email [email protected].
myINFO will be unavailable from 6:00– 7:00 a.m. Sep 28, 2023, for system maintenance. View updates during the outage here: SFU IT Services at ow.ly/cYbn50PQqzW. If you experience issues after the scheduled outage window, please email [email protected].
[Notice] Access to myINFO and FINS (ow.ly/wk8150PMXHE) has been restored as of 5:30 p.m., September 17, 2023. If you experience any access issues, please email [email protected].
[Notice] goSFU and mySchedule will be unavailable on Saturday September 16th from 9:00am to 12:00pm. Signing into goSFU may be slower than normal shortly after access resumes at 12:00 p.m. on Saturday, September 16th 2023, due to the high volume of users expected to log in.
[NOTICE] myINFO and FINS (ow.ly/bfyf50PKQqs) will be temporarily unavailable from 9:00 a.m. September 16 to 5:00 p.m. September 17, 2023. If you experience any issues after the maintenance period, please contact IT Services at [email protected].
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