Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
@Burn_Burrows@VeryHelpers I tend to post them a message then DM them, they are usually responsive and will link you to the web chat which I've also found quite helpful.
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
@verynetwork hello, I have an item of clothing that was purchased maybe end of November didn’t receive it until the first week of December. Anyway the item has ripped along the seam where the arm is, it’s only been worn and washed twice? Can I return this now for a refund?
We sincerely apologize for the inconvenience caused. To help us resolve this issue as quickly as possible, please send us a direct message with your full name and contact number. Our team will assist you promptly. Thank you for your understanding.
@verynetwork so have tried to access my account today numerous times but apparently my postcode is wrong? Think l would remember? Just haven’t got the energy to sit and wait for them to answer the phone!!! Waited over an hour recently re large item l have returned, no response!!!
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
@VeryHelpers I cancelled an order of a dishwasher on 19th Dec over the phone, due to delayed delivery.
However the amount for this item is still showing on my account, please can tou confirm when this will be removed?
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
@VeryHelpers I cancelled an order of a dishwasher on 19th Dec over the phone, due to delayed delivery.
However the amount for this item is still showing on my account, please can tou confirm when this will be removed?
We sincerely apologize for the inconvenience caused. To help us resolve this issue as quickly as possible, please send us a direct message with your full name and contact number. Our team will assist you promptly. Thank you for your understanding.
13 hours spent today waiting for @YodelOnline to collect @verynetwork parcel due to the item was broken and had clearly already been returned and sent back out. No one accepting fault or answering and fed up of talking to robots!! Won't use either again or waiting for them.
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
@VeryHelpers I've been trying to login in to my account through the app and the pc, on the app my account won't load at all, I've deleted and reinstalled and then on the pc it keeps saying session expired. I have a payment due and don't want it to be late because of this, thanks
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.James🌹
@VeryHelpers I've been trying to login in to my account through the app and the pc, on the app my account won't load at all, I've deleted and reinstalled and then on the pc it keeps saying session expired. I have a payment due and don't want it to be late because of this, thanks
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Disabled - mental and physical.
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Abuse survivor.