Olivia Sharkey @sharkey_o2
Service Designer - KTP associate | Interested in design justice principles, assets-based approaches, ethical co-designing, visualisation | all views are my own linkedin.com/in/oliviashark… Scotland Joined September 2020-
Tweets96
-
Followers96
-
Following213
-
Likes110
As we enter the first couple stages of our Knowledge Transfer Partnership (KTP) pilot project, I took a moment to reflect on the semi-structured approach that I've been taking the the project planning. blogs.ed.ac.uk/citizensadvice… #servicedesign #semistructured #engagmentplanning
Had a really insightful workshop yesterday with @PerthCAB - it was wonderful to have so many engaging participants from the Perth & Kinross third and public sector #servicedesign #userengagement #workshop
📝 Days in the Life: @PerthCAB - A little insight into life at a Citizen's Advice Bureau through team observation and interviews during my #KnowledgeTransferPartnership blogs.ed.ac.uk/citizensadvice… #DayInTheLife #CitizensAdvice #ServiceDesign #UserResearch @CitAdviceScot
"When someone designs a product or a service without using people with lived experience, they come up with these incredibly ugly things that nobody wants to use." - Tommy Petillo @alzscot Tommy speaks about how accessible products should still be designed in a desirable way
Further #DigiFest23 Artificial Intelligence topics- How can we ensure people are at the centre from the start through to the end of AI development? Do we need an AI Ambassador to represent and advocate? We need to ensure clear, simple, and accessible communication around AI
Some of the discussion areas from our workshop: AI requires registration and legislation, with accompanying 'badges' to inform public. Can AI regulate itself and how involved will humans be? How can we protect sensitive data and keep people informed around AI? #DigiFest23
"We wanted to get the content out there in different formats so we launched Discover Digital Roadshows and Workshops. Working in partnership with the organisation is key. It's all about finding what draws them to digital."- Maisie Peebles @DHCScot #DiscoverDigitalScot #DigiFest23
"Collaboration is vital in digital inclusion. I can't stress that enough. If you don't collaborate, you can't learn from each other. You can't get people connected." - Chris Grant (@Chris_grant1) #DigiFest23 #DigitalInclusion @AbilityNet
All set up for our #DigiFest23 event - Discover Digital: Embedding Human Rights in a Thriving Digital Scotland Excited to hear from a range of fantastic speakers today #digitalhealth #humanrights #futurecare
All set up for our #DigiFest23 event - Discover Digital: Embedding Human Rights in a Thriving Digital Scotland Excited to hear from a range of fantastic speakers today #digitalhealth #humanrights #futurecare https://t.co/QDZynEsVYe
“From what’s the matter with you, to what matters to you” - @redmond_kidd A beautiful quote from Sara Redmond at tonight’s #selfmanagement23 awards @SelfMgmtScot @ALLIANCEScot
And that kicks off the #selfmanagement23 Awards! Congratulations to all the nominees and soon to be award winners tonight - it’s wonderful to be part of tonight, recognising the incredible work that’s being done throughout Scotland. #iselfmanage @SelfMgmtScot @ALLIANCEScot
Out now! A conversation between Caroline Laurenson of @TLTechsmart and myself about the journey of creating My Scottish Community as well as a demonstration of the new skill - click the link below to check it out youtu.be/-yE-9qv8GtU?si… @alissprogramme @ALLIANCEScot
Thank you to our chair Chris Mackie (@Chris_ALISS), presenters Olivia Sharkey (@sharkey_o2) and Gillian Duffy (@Gillian15240746), partners, Caroline Laurenson of TL Tech (@TLTechsmart ) and @ALLIANCEScot staff who helped plan and deliver today’s session.
We are now on to our Q&A session, chaired by our Digital Assistant Director, Chris Mackie (@Chris_ALISS ) and answered by himself, our user researcher Gillian Duffy (@Gillian15240746) and our service designer, Olivia Sharkey (@sharkey_o2).
Olivia Sharkey (@sharkey_o2) is now giving a demo of the 'My Scottish Community' app. She is demonstrating how to use the search function by location and category and how to explore results - all through using her voice!
We are now playing a pre-recorded ALLIANCE Live podcast with Caroline Laurenson of TL Tech (@TLTechsmart), interviewed by our service designer, Olivia Sharkey (@sharkey_o2) discussing the collaboration to develop voice activation for ALISS @alissprogramme.
Come hear more about how we’ve expanded access to information about community services in the @alissprogramme to help people to live well through the creation of a voice activated version of ALISS for Alexa! Excited to share and answer questions about #MyScottishCommunity
Come hear more about how we’ve expanded access to information about community services in the @alissprogramme to help people to live well through the creation of a voice activated version of ALISS for Alexa! Excited to share and answer questions about #MyScottishCommunity
We are supporting #EndDigitalPoverty today! As the Digital Health and Social Care Programme, #DigitalInclusion is extremely vital to us. We will be sharing quotes throughout the day on why #EndDigitalPoverty is important to the team. @DigiPovAlliance
A lovely video capturing some of the highlights from @ALLIANCEScot's Annual Conference youtube.com/watch?v=iednoV…
It’s been great working on the new Alexa skill with @TLTechsmart as part of the Democratising Access to Community Services project. I’m looking forward to continually developing My Scottish Community to further suit people’s needs. Read the latest here - alliance-scotland.org.uk/blog/case_stud…

Thuesi @ThuesiUPfM
4 Followers 483 Following
Trinity Orphanage Org... @trinity099org
7 Followers 511 Following Creating bright futures for every child in Uganda. Join us in spreading love and hope to the orphans. Donate to save children🤲😥
Emily @Whare2NY2K
40 Followers 3K Following
Blore @Bloreb3IEjj
44 Followers 3K Following
Sarou @Sarou828840
2 Followers 608 Following
Camilla Devereux is n... @milliedevereux
619 Followers 1K Following 🍊 Digital transformation at Public Digital | Thinking (a lot) about design, research, systems & behaviour | Previously Social Finance, GDS, BIT
Luna @melancholy5658
4 Followers 734 Following
Linette @linette_kryst12
258 Followers 3K Following
Alex Godson @alexgodson748
169 Followers 4K Following House of Alex Actor, Nollywood Actor Public Figure Man of Grace Film writer Film Producer🎬
DomoniqueLattimer @DomoniqueL30794
45 Followers 2K Following
Meshough @meshough46164
41 Followers 1K Following
Ariana @a_walden1
214 Followers 3K Following
Annie McCormack @anniemac76
638 Followers 894 Following Belfast born and raised, living in Scotland. Dev Officer @PovertyAlliance on Rural Poverty in Aberdeenshire / Chair of @broke_not
CAB Perth @PerthCAB
623 Followers 653 Following Help with issues including benefits, consumer rights, debt, housing, immigration or problems at work. Free, Confidential, Impartial & Independent.
Jane Adams @janelnadams
441 Followers 570 Following CEO at Perth Citizens Advice @perthcab ; Director @CitAdviceScot ; Trustee Perth & Kinross Countryside Trust @pkctrust ; All my own thoughts
Cassandra @t_cassandra48
285 Followers 3K Following
Maria @bartlett76maria
326 Followers 3K Following
Rose @rose_perez11
276 Followers 3K Following
Majorie @stratton_majori
271 Followers 3K Following
Ava @a_jahn97
273 Followers 3K Following
ALLIANCE Self Mgmt @SelfMgmtScot
3K Followers 1K Following ALLIANCE Self Management Programme: raising the profile of Self Management across Scotland. Join, share & learn at https://t.co/1gVDKRO6Ue #SelfManagement
Kimberly @dapinto_kimberl
343 Followers 3K Following
Annemarie McGregor CL... @annemakeslinks
642 Followers 648 Following Community Links Practitioner, @AllianceScot Glasgow Pollok Working with(in) GP Practice to assist patients. views are my own. For program updates @LWPmakeslinks
Victoria @victoria_bartle
462 Followers 3K Following
Weekday Wow Factor @WeekdayWOW
884 Followers 918 Following Not-for-profit enhancing health & wellbeing through fun, freedom & friendships for adults 50+ We believe in #EmpoweringCommunities & awakening the inner child💙
Georgina Aitchison @GeorginaAitchi5
671 Followers 2K Following Community Engagement Officer with the University of Glasgow and independent licensed Trainer in Suicide Prevention, Self Harm & SMHFA.
Sharon Webb @SWebbmakeslinks
31 Followers 197 Following
June Nye @June_ALLIANCE
330 Followers 345 Following Administrator with the ALLIANCE. Views expressed are my own. @ALLIANCEScot
Pooja Gupta @guptapooja15
503 Followers 1K Following AHP CAPA Lead @ NHSGG&C, PhD Researcher in Physical activity for health @strathpah, digital health, #research #QI (all views my own)
Joanne Boyle @JoanneDHI
279 Followers 757 Following Digital Mental Health and Healthy Ageing Innovation Cluster Lead
Hannah McIlveen @hannahmcilveen1
16 Followers 25 Following Health Partnerships Manager Scottish Ballet. Views are my own.
Gillian Duffy @Gillian15240746
95 Followers 310 Following User Researcher for digital health services. Facilitating research-driven design that empowers communities and embodies design justice principles.
Lucy Mulvagh FRSA MCI... @lkmulvagh
3K Followers 5K Following Personal account & opinions. Director @ALLIANCEScot. Fellow @theRSAorg. Member @CIPR_UK. Board @HRCScotland
Fiona Cross @FionaCross2
296 Followers 620 Following Director of Community Services @agescotland All views are my own.
Margaretann Prentice @mamakeslinks
739 Followers 553 Following Senior Officer, Links Programme. Tweets search #makeslinks For our latest information, blogs and learning see our website.
Chris Grant @Chris_grant1
457 Followers 1K Following Community Relationship Officer for AbilityNet: Ross County fan : All opinions are my own.
Nick Watt @Nicksaywatt
233 Followers 113 Following #Digital Content and Marketing Manager. All views are my own.
Donald Macaskill @DrDMacaskill
15K Followers 14K Following CEO @scottishcare - homecare & care homes. Human rights at heart of care. Chair #Bereavement Charter Group, #candleforcare @ Tues 7pm. #IsMiseGàidhlig.
Scottish Care @scottishcare
15K Followers 14K Following The voice of the independent care sector in Scotland. Retweets do not indicate endorsement. #careaboutcare
Gozie @ChigoziePaula
38 Followers 105 Following
Lisa Kidd @lisakidd22
2K Followers 4K Following Professor in Nursing @GCUSHLS #supportedselfmanagement #stroke 🧠 #involvement #inequalities She/Her. Child-herder 👩👧👧 T1D mum 💉Tea lover 🫖
Data-Driven Health & ... @HSCDDITalent
487 Followers 1K Following @EdinUniUsher we are enhancing data science capability for the health and social care sector via L&D opportunities to support data-driven innovation
East Ayrshire Advocac... @EAAdvocacy
695 Followers 912 Following East Ayrshire Advocacy Services is a charity which provides independent advocacy to the East Ayrshire Community. Giving people a voice since 1994.
Iain McWhirter @iainmcw
784 Followers 2K Following CEO at @revivems | Trustee at @BOOM_Arts & Neurological Alliance of Scotland| Previously @MNDScotland | Today's rain is tomorrow's whisky 🥃
Pelvic Partnership #p... @PP_PGP_charity
723 Followers 1K Following We offer support and information to women experiencing pregnancy-related pelvic girdle pain, giving women the tools and confidence to get hands-on treatment.
Scotland Reducing Gam... @ScotRGH
592 Followers 465 Following Scotland-wide programme to put the voice of people affected by gambling harms at the heart of action to reduce those harms. @ALLIANCEScot
Justine Duncan @justine_duncan
728 Followers 389 Following Director of Communications and Engagement @ALLIANCEScot. All tweets represent my personal views.
TalkingMats @TalkingMats
20K Followers 16K Following Talking Mats is a visual communication framework that enables you to listen more, have better conversations and turn the views expressed into actions.
Matt Smith @InnovationMatt
23K Followers 18K Following Managing Director @ThinkCS | Chair @EdinDogCatHome | Future of work, fundraising & digital | Butler to Shelby the rescue cat
DRS @thisisDRS
6K Followers 868 Following The Design Research Society is a learned society committed to promoting and developing design research around the world. https://t.co/dYIc2wHdBe
Journal of Design Res... @JDesignResearch
4K Followers 2K Following Journal of Design Research. Emphasising human aspects of design through integrative studies of social sciences and design disciplines. DORMANT. see BSKY.
CoDesign @CoDesignJournal
1K Followers 309 Following CoDesign: International Journal of CoCreation in Design and the Arts provides a primary outlet for research publications discussing collaborative design.
The University of Edi... @EdinburghUni
157K Followers 402 Following The University is no longer posting or monitoring DMs on X. For news & updates, find us at LinkedIn: https://t.co/WTaqCgPylY
CAB Perth @PerthCAB
623 Followers 653 Following Help with issues including benefits, consumer rights, debt, housing, immigration or problems at work. Free, Confidential, Impartial & Independent.
Annie McCormack @anniemac76
638 Followers 894 Following Belfast born and raised, living in Scotland. Dev Officer @PovertyAlliance on Rural Poverty in Aberdeenshire / Chair of @broke_not
Innovate UK Business ... @IUK_Connect
28K Followers 4K Following Innovate UK Business Connect is the new name for Innovate UK KTN. We connect innovators with new partners and new opportunities beyond their existing thinking
Jane Adams @janelnadams
441 Followers 570 Following CEO at Perth Citizens Advice @perthcab ; Director @CitAdviceScot ; Trustee Perth & Kinross Countryside Trust @pkctrust ; All my own thoughts
KTP Associate Network @ktpassociates
144 Followers 317 Following The conduit between the learning and the business world! To connect with a community of Associates, visit our slack channel. Follow for KTP job openings.
UK Research and Innov... @UKRI_News
96K Followers 630 Following We support world-leading research to push the frontiers of knowledge and generate economic, social, environmental & cultural benefits for all. Learn more 👇
Knowledge Transfer Pa... @IUK_KTP
2K Followers 601 Following Knowledge Transfer Partnerships help organisations innovate for growth by linking them with the UK's world class academics and graduates.
CitizensAdvice @CitizensAdvice
101K Followers 3K Following We are the people’s champion - a charity here for you with practical advice you can really trust, when you really need it. Our team monitors here Mon-Fri, 9-5.
Edinburgh College of ... @eca_edinburgh
17K Followers 1K Following We’ve moved and are no longer posting here - find us on Instagram, LinkedIn, facebook and Bluesky!
Jen Ang 👋🏾 Blue... @jenanglaw
2K Followers 192 Following 👩🏻💻is moving on. Find me at https://t.co/ByLI2mZmBe
Inclusion Scotland @InclusionScot
10K Followers 972 Following Disabled People's Organisation working for positive changes to policy & practice so we, disabled people, are fully included in society #OurVoicesOurChoices
Digital Poverty Allia... @DigiPovAlliance
3K Followers 2K Following Building a local network of organisations working together to end digital poverty.
Digital Scotland @digitalscots
9K Followers 568 Following The official Scottish Government account for digital transformation. Our newsletter - https://t.co/lbQMMMlZSi. For broadband enquiries contact @DigConnectScot.
CivTech Scotland @CivTechScotland
4K Followers 502 Following We all have moments that make us wonder, what if? CivTech connects the public sector with inventive minds to solve society’s biggest challenges #CivTechRound9
Leah Lockhart @LockhartL
4K Followers 4K Following Not really here. This place gives me the creeps these days.
Annemarie McGregor CL... @annemakeslinks
642 Followers 648 Following Community Links Practitioner, @AllianceScot Glasgow Pollok Working with(in) GP Practice to assist patients. views are my own. For program updates @LWPmakeslinks
Person-Centred Scot @PersonCntrdSco
7K Followers 896 Following A Twitter account for Scotland’s Person-Centred Health and Care network. Its all about people and relationships
Ross McCulloch @ThirdSectorLab
34K Followers 2 Following Founder & Director at Third Sector Lab - Helping charities deliver more impact with digital, data & design ⚡️ Connect with me on LinkedIn and Bluesky.
Lou Downe @LouDowne
14K Followers 849 Following Founder of @theschoolofgood Chief bean-wrangler @brodbox Trustee @stonewalluk Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary 🌈 they/he
Third Sector @ThirdSector
82K Followers 1K Following The UK’s leading publication for everyone who needs to know what’s going on in the voluntary and not-for-profit sector. Find charity vacancies @jobsthirdsector
Sarah Drummond @rufflemuffin
12K Followers 5K Following Filmmaker / Designer Founder https://t.co/y0rrTvy8gJ Director @theschoolofgood DR of Design, once @wearesnook @cycle_hack Board @lomondtrossachs
The School of Good Se... @theschoolofgood
1K Followers 53 Following Helping you get the skills you need to deliver services that work
Georgina Aitchison @GeorginaAitchi5
671 Followers 2K Following Community Engagement Officer with the University of Glasgow and independent licensed Trainer in Suicide Prevention, Self Harm & SMHFA.
Gillian Duffy @Gillian15240746
95 Followers 310 Following User Researcher for digital health services. Facilitating research-driven design that empowers communities and embodies design justice principles.
Joanne Boyle @JoanneDHI
279 Followers 757 Following Digital Mental Health and Healthy Ageing Innovation Cluster Lead
Hannah McIlveen @hannahmcilveen1
16 Followers 25 Following Health Partnerships Manager Scottish Ballet. Views are my own.
Fiona Cross @FionaCross2
296 Followers 620 Following Director of Community Services @agescotland All views are my own.
DougAtAgeScot @DougAtAgeScot
117 Followers 114 Following I manage Age Scotland's Health and Wellbeing Team, which works with a range of partners to promote and support wellbeing in later life.
Ellie Sandercock @EllieSandercock
1K Followers 4K Following Fund Programmes Manager @CattanachSCIO | Passionate about #funding #EarlyYears #ThirdSector | Love a cuppa & a blether | Views my own
Margaretann Prentice @mamakeslinks
739 Followers 553 Following Senior Officer, Links Programme. Tweets search #makeslinks For our latest information, blogs and learning see our website.
Be My Eyes @BeMyEyes
34K Followers 2K Following Be My Eyes connects 900,000+ blind and low-vision users with 9.3M volunteers and companies via live video and AI, available in 150+ countries, free for users.
Chris Grant @Chris_grant1
457 Followers 1K Following Community Relationship Officer for AbilityNet: Ross County fan : All opinions are my own.
Disability Rights UK @DisRightsUK
72K Followers 2K Following We are the UK’s leading organisation run by and for Disabled people, working for justice and equality for all.
AbilityNet @AbilityNet
9K Followers 4K Following UK charity with global reach: expert info and services about disability, assistive tech and digital accessibility. Ask anything or call us on 0300 180 0028.
Donald Macaskill @DrDMacaskill
15K Followers 14K Following CEO @scottishcare - homecare & care homes. Human rights at heart of care. Chair #Bereavement Charter Group, #candleforcare @ Tues 7pm. #IsMiseGàidhlig.
Mandy Andrew @mandynetwork
528 Followers 532 Following
Gozie @ChigoziePaula
38 Followers 105 Following
Hannah (GDA) @HannahGDA
242 Followers 530 Following Digital inclusion manager at Glasgow Disability Alliance (@gda__online). Fae Aotearoa New Zealand. 🏳️🌈 She/her. Ask me about #GDAConnects and #hybrid events!
Data-Driven Health & ... @HSCDDITalent
487 Followers 1K Following @EdinUniUsher we are enhancing data science capability for the health and social care sector via L&D opportunities to support data-driven innovation
Stereo @stereoglasgow
11K Followers 1K Following ♥️♥️♥️♥️♥️♥️♥️ Vegan bar + kitchen, gigs, clubs, drinks, colours and vaguely coordinated fun.
CCA @CCA_Glasgow
36K Followers 2K Following Glasgow's Centre for Contemporary Arts - a Scottish Charity curating and promoting inspiring art, film, music, performance, workshops & residencies.
National Library of S... @natlibscot
54K Followers 3K Following Scotland's national library. A treasure trove of Scotland’s knowledge, history and culture.
Barbara Kerr @BarbaraSustrans
61 Followers 292 Following Working with organisations and groups in communities to make it easy for people to actively walk and cycle for every day short journeys. All views my own.
Brenda @eQualityNutr
137 Followers 171 Following CEO Edinburgh Community Food @EdinComFood, founding director Glasgow Community Food Network @GCFNetwork and Registered Dietitian. Views and opinions my own.