Simon Rustom @simonrustom
30 years in customer management, lots still to learn! customerconsulting.com Bath Joined October 2011-
Tweets35
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Followers25
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Following31
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Likes1
On the 19.30 GWR Paddington to Bath Spa. Left 20 mins late. No air-con in coach E - my coach!
Getty Images sucker new customers by allowing their images onto Instagram and elsewhere without copyright markings, then try to sue!
@simonrustom The main issue was being told each train would definitely run and then at the allotted time it being cancelled.
Delayed at Manchester Piccadilly for two hours so far. Misleading information updated every so often by Cross Country Trains. Poor show!
@AlexHynes Good for you! It's good to see chief exec getting out on the network!
Is Ryanair's profit warning and Easyjets's profit a validation that a pure cost play does not lead to greater value? Time will tell!
Banks Make Smartphone Connection lnkd.in/HQsp6X
On way back from Dubai. Internet at 40,000 feet. Awesome!
2 great meetings in Dubai today. Abu Dhabi tomorrow. From social media to building railways!
@BTCare all reported. Moved account now. Just waiting for refund.
@BTCare - interested? 10 months of no reliable broadband. No resolution, uncoordinated follow up, no refund. Heavy handed retention team.
In London for the third time since Olympics began. London Midland doing a great job at Milton Keynes station - loads of staff helping!
Fantastic victory by Alistair Brownlee in the triathlon and Bronze for Jonny - well done boys!
Was it you who mentioned Plusnet? Thinking of moving today. Had it with BT! @AlexHynes
@AlexHynes No. Still have to go through India!
@BTCare How can I get my Broadband fixed. 10 months and still not working!
Confused - HMRC reminders saying "You have missed your payment deadline" 4 days before it was due sure got me!
@CustExpMan glad the Norfolk weather is good. Dubai's weather is warm as well!
@BTCare Yes. Just waiting for the refund now. 9 months without service! BT have promised it but given how long the fault took to fix...
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Ian Williams @CustExpMan
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12K Followers 9K Following![Loughborough Triathlon Performance Centre [LTPC] - the world's only integrated Olympic, Paralympic and University Performance team. Follow us for news/updates.](https://pbs.twimg.com/profile_images/721083579128770560/JeKZC5s8.jpg)
LTPC @LoughboroughTri
1K Followers 562 Following Loughborough Triathlon Performance Centre [LTPC] - the world's only integrated Olympic, Paralympic and University Performance team. Follow us for news/updates.
Lboro Students Tri @lborotriathlon
630 Followers 640 Following Loughborough Students' Triathlon is the AU division of the larger Loughborough Triathlon Club. We have 85 members and abilities ranging from novice to elite.
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Juliet @JulietRustom
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405 Followers 471 Following CRM, Sales force and Business automation & Service Management runs through me like Scarborough runs through a stick of rock. Salesforce & ZohoCRM virtuoso
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Kieron White @Kieron34
207 Followers 331 Following Co-founder of Leading AI Ltd, a mission-driven business to bring AI to SMEs and educators. Passionate about Freediving (just not very good at it).
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86 Followers 157 Following Expert facilitators for conferences, off-sites, and strategy sessions. Underpinned by 14 years of change management in complex organisations.
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97 Followers 44 Following I've been fishing Blagdon for many years and for me it was an inevitable fate...
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ian woodhouse @woodyenthuse
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3 Followers 7 Following You'll find me working in Norwich. I'll either be on my Harley or out and about with my camera (all my views)
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