Josh George @simplyjoshg

Case study: A client's ecommerce site saw higher engagement and sales by adding live chat support. Why it matters? I believe instant help increases trust and conversion. Implementing a responsive, knowledgeable chat service can be a game-changer for sales.

E-commerce tip: Leverage social proof to boost sales. Here's why: Customers trust peer recommendations. How to do it: Display user reviews, ratings, and UGC. Fact: Authentic testimonials significantly influence buying decisions.

Effective customer service is key in e-commerce. Why it matters? It directly influences repeat business. Steps to improve: • Use CRM software • Streamline your support process • Provide training on empathy and problem-solving Quality support makes happy customers.

To drive e-commerce sales, know what customers seek: Convenience Why it matters? Convenience wins loyalty. How to achieve it: Offer easy navigation, quick checkouts, and varied payment options. Remember, the easier the buying process, the more likely they'll return.

One of my clients saw a 34% increase in engagement after upgrading their product images. Why it matters? First impressions count. How we did it: • Professional setup • Consistent theme • Attention to detail • Regular updates Lesson: Stellar images lead to business growth.

Have you ever wondered what hidden insights your data holds? Isn't it time to dive deep and discover what your customers truly want?

E-commerce success isn't just about sales; it's about lasting relationships. I've seen businesses thrive with: • Personalized engagement • Consistent quality service • Regular customer appreciation Consistency + Quality = Trust and Loyalty.

Over the last 20 days, I've been posting daily Google Analytics insights. The goal was to (hopefully) helped you better understand how to find, analyze and interpret important metrics to make informed decisions to better scale I'm curious: Did you like them? Interested in more?

Daily Google Analytics Insight: Customer Acquisition Cost (CAC) Under: Acquisition > All Traffic > Channels It measures the cost of acquiring a new customer via various marketing channels. Comparing CAC across various channels can identify which ones are most cost-effective.