Support Force @supportforcellc
Call centers staffed by family members of our service men and women located next to military bases. supportforce.net Phoenix, AZ Joined October 2015-
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I love Tennis. Do you? Or, do you wish your game could improve just enough to be a bit more fun & entertaining? Then follow @EntourageTennis daily! You'll love it and learn a lot! ow.ly/OBBA30iyrV7 #tennis #tennischannel #tennisforeveryone
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When you determine you need (or want) some sort of outside call center help either for your internal center, a new project, or to better support your existing contact center partner, what is the first thing you? #callcenters #fortune500 #outsourcing #healthcare #cable #travel
Call Center Thought of the Day. Does your call center QA team simply listen to call recordings of your agents? Or do they also listen to "live" calls to help support your front line supervisors? I suggest a mixture of both to drive quality and real-time results. #callcenters
Call Center Thought of the Day. Do you ask your call center reps to adhere to 15 metrics on each call? Or do you keep it simple and make it 3-5? Most agents can handle 3-5, but 15? Really? Results are happy clients. Low attrition #callcenters #healthcare #travel #hotel
So good! So "on the mark" here. Do you do this? Do "I" do this!? Customers are ALL that matter at the end of the business day. ow.ly/hmdq30ipoqz #travel #hotels #healthcare #outsourcing Thank you to all or our great customers for the privilege to serve you!
Wow! Chocolate?! Well, to be exact, DARK CHOCOLATE! The best, and the BEST for you! Love it! ow.ly/uvia30ipo5w #entrepreneurs #callcenters #healthcare
A few of our awesome employees and reps at our contact center in Hermosillo, Sonora Mexico, enjoying some Valentines Fun! Such great people! #valentines #callcenters #outsouring #healthcare #travel #cable
ow.ly/9wPR30io3fS Love tracking the Drone market!
So much tech everywhere, especially in call centers, right? Well, I love this type of tech! It will then be connected to the Internet as an IoT device, and then need Help Desk Support, which is where we come in! ow.ly/gjfL30inGON #IoT #HelpDesk @EGSHoldings
Do you want to set up a business Abroad? If so, first stop should be right here: ow.ly/FBrA30igLIi #outsourcing #BPO #Insurance #manufacturing #travel #hospitality #banking #healthcare
@RickMonro10 OC is a great way to connect with unique outsourcing providers such as supportforce.net. Family members of military personnel.
I love this post! ow.ly/fpLs30g0fur Great sales advice! And defines the value of a differentiated brand like @EGSHoldings #travel #bpo
ow.ly/K5as30fZTh5 If you go to Tacoma,WA, go to The Poodle Dog! My friends Mom has been the baker for 37 yrs. ow.ly/xa2s30fZTuT
ow.ly/5bfK30fIpg8 The most impt item in this list? Retain Talent! Do you have 15% annual attrition? We do. @EGSHoldings #Fortune500
Seeking to find a low cost, nearshore location with GREAT labor! And low 15% annual attrition? poweredbyags.com. #outsourcing #bpo
I like @Zendesk , we use it. ow.ly/bnak30fIp5S. But remember, tech supports your agents, not other way around. #retail #bpo #service
ow.ly/dAgX30fIoSI Great info on Engagement. Most mgrs are so insecure, they don't know how to engage anyone. #management #service
ow.ly/h4AP30fnr1f Robots replacing Live #CustomerService Reps? Yes, it will happen over time. As a #BPO, we embrace this now.
ow.ly/Meij30fhLsf #Boomer. #Adult. #CallCenters. @treeringsllc
ow.ly/pEm930fhEuF Is your #callcenter impacted by the recent #disasters? @EGSHoldings can help! Let's talk. [email protected]
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