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ThrustVPS @thrustvps

Providing value for money VPS solutions across the globe! Our Twitter account is monitored Mon-Fri, 9am-5.30pm GMT. [email protected] is monitored 24/7. thrustvps.com Joined April 2010
  • Tweets
    738
  • Followers
    592
  • Following
    525
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    1
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ThrustVPS @thrustvps

11 years ago

Apologies for the recurrence of issues with our site, these have been dealt with and all services resumed. Many thanks for your patience.

thrustvps Profile Picture

ThrustVPS @thrustvps

11 years ago

Hi all, our website should now be back up and running, apologies for any inconvenience caused to our customers.

thrustvps Profile Picture

ThrustVPS @thrustvps

11 years ago

Unfortunately our website is down due to a DDOS attack, the team is working on remedying the situation as a priorty. Thanks.

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ThrustVPS @thrustvps

11 years ago

Happy to say that our website, control panels and billing are now back up and running. Apologies for inconvenience caused to our customers.

thrustvps Profile Picture

ThrustVPS @thrustvps

11 years ago

We're currently experiencing a DDOS attack affecting our main website, Control Panels & Billing. We're working on this as the top priority.

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ThrustVPS @thrustvps

12 years ago

@codewordone Hi, Support advises they have now dealt with your ticket, apologies for the delay.

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ThrustVPS @thrustvps

12 years ago

@codewordone Hi, please advise the outstanding ticket numbers and we'll chase this up.

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ThrustVPS @thrustvps

12 years ago

@codewordone Hi, apologies for the delay, the iovps team are working through the tickets and will responds asap. Thanks

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

Apologies for the service issues experienced by some customers, engineers are investigating and services will be restored soon. Thanks.

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

@CofoundersHou Hi, please DM your ticket number and we'll escalate, apologies for the delay.

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ThrustVPS @thrustvps

12 years ago

@NotaryCam Hi, apologies, you should now have access to the CP. Thanks

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ThrustVPS @thrustvps

12 years ago

@NotaryCam Hi, your password has been reset and you should now have access, please raise a ticket if you have any further issues. Thanks.

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

@CofoundersHou Hi, please respond on the ticket with the requested info. Thanks

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ThrustVPS @thrustvps

12 years ago

Please remember to check spam folders if expecting a reply to a Support request, our team do respond to all tickets raised. Thanks.

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

Apologies for the continuing issues, we are working through the backlog. Please DM any relevant ticket numbers for escalation.

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ThrustVPS @thrustvps

12 years ago

Apologies, our earlier updates referenced an incorrect email address in error. Please resubmit emails to [email protected]

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

Apologies for the current issues. For billing queries, please raise a ticket through the CP, for password (cont) tl.gd/n_1s06ag8

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

Apologies for the current issues. For billing queries, please raise a ticket through the CP, for password (cont) tl.gd/n_1s05p7g

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

Our technical team has now restored all systems. If you experience any further issues, please raise a ticket through your control panel.

thrustvps Profile Picture

ThrustVPS @thrustvps

12 years ago

We apologise for the issues experienced with our services over the weekend. This was caused by a phishing & DDOS attack on our systems.

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