Tom Thomas; Manager Delta @tom_manager9

CUSTOMER SUPPORT Uk Joined August 2024

Tweets

186
Followers

2
Following

91
Likes

91

pete schecter @bcfd29

a year ago

@Delta in flight crew of DL5315 KITH KJFK did an EXCELLENT JOB with a pax nom compliant level 1 disturbance and gate return. Nicely done!

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Matti Kajaani @Matt_Kajaani

a year ago

@sisterinferior @Delta This is how people create problems so they can solve them so they can have a job. Oh no, our gate announcements aren't inclusive! We must change things! Now pay me $250,000.

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Ljmom @HareLiza

a year ago

@DeltaNewsHub @Delta Did the flag wait 12 hours at an airport waiting for Delta to communicate news about the flight? My son did.

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@Delta Huge issue with @Delta during your complete breakdown beginning July 19th. You left us and 250+ other customers stranded MSP-LAX at 1:00AM. After several hours at the help desk, no hotels, no transportation, no food. So many families sleeping on the floor on mats.

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Alex van Walsh @alexvanwalsh

a year ago

@Delta actually pushing DEI BS. let’s budlight @Delta. I’ll never fly them again.

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Truck nation 🩸 @Trumpnation2050

a year ago

@Delta, our flight was delayed for over an hour while we sat on a hot plane. We landed in LA with just enough time to catch our connecting flight to Sacramento. We arrived at gate 28 with 15 minutes before take off to be told they would not open the door. #DoBetter

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Jordan Brasher @jpbrasher

a year ago

so @Delta canceled my flight during the crowdstrike outage and I had to re-book with another airline to get home. I apply for a reimbursement for expenses to get home, asking to cover the $276 I paid to get a new flight. weeks later, they say they will reimburse me only $22.50

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anyatchka @anyutchka22

a year ago

@Delta pls answer me and help me now

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h. @Heather62772281

a year ago

@Delta I’d like to commend your flight attendant Emily on my flight from MSP to SEA on 8/12/2024. She went above and beyond! I had a stressful travel day and she could tell something was off, made sure I was comfortable and checked in on me during the flight. KUDOS!!!

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Cburleson22 @cburleson22

a year ago

@Delta are you really going to stop announcing “ladies and gentlemen??” I hope you’re not that woke.

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Cliffthedarknite @Why_Cliff

a year ago

@Uncommon_Saint @AmericanAir American Airlines is terrible. @JetBlue and @Delta are the only ones I'll ever fly after my experience with American.

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Karen @I_20sFinest

a year ago

@Delta why can’t I check in for my flight tomorrow?

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Andrew Bowes @AndrewBowes22

a year ago

@Delta, why are you still denying my refund request for a difference in price for a rebooked flight on 7/19-7/20/24? @PeteButtigieg can you help?

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🐢🐢🐢 [email protected] @HarlemJ11

a year ago

Hey @Delta let me tell you @airfrance have y’all BESTED with their airport lounge They walking around asking us if we want white or red wine or champagne and serving it on the spot! I like that!

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Alex Pieper @apieper70

a year ago

@Delta id like to give a recap of the roughly 3 hours I’ve spent chatting with your customer service and can conclude that you aren’t willing to make things right even knowing someone flys with you loyally and is willing to give you their money and time to make things right.

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Vicki Kreis @tappinmimi

a year ago

@marcthiessen @Delta So please tell me what you are replacing ladies and gentlemen with? To me ladies and gentlemen covers everyone! If you weee born a man who now identifies as a woman then ladies is a perfect title for you and the same goes for women who identify as men, gentlemen is a nice way to

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Rich @terpswag

a year ago

@airlinevideos So hey @Delta can we get a few more of these A350s painted in this special livery, maybe some A330s and some A321s too? We need more flying marketing for @LA28 and not just the year before. Get the excitement and visibility going now!

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Alyssa Whitty @whitty_alyssa

a year ago

You should let non revs back into sky club if you’re going to oversell every flight @Delta

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Elle Z @ElleZee6

a year ago

@TheRabbitHole84 Do better, @Delta. We switched from United to Delta because you seemed less crazy. Please just stop. We don't want this!

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De'Lonte Oliver @Sex_Poetry_Budz

a year ago

@L1L_Kem @Delta I bet if she was rich, this shit wouldn't have happened. I swear muhfucka act like common decency is a luxury afforded only to those who can pay for it