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Following551
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@thetrainline Go and speak to your collegues and deal with our complaint that’s been on your system since 17th November - multiple emails 8/9 calls ALL UNANSWERED! Disgusting CS, also nearly been scammed from a fake profile. @brianmcb @LNER @RailOmbudsman @LNERHelpdesk1
@markscoble @thetrainline Sold our tickets 3 times, tried blaming LNER who have emailed us saying it’s TL issue, all parties paid TL, they are just ignoring us now hoping we will go away, disgusting! @brianmcb @LNER @RailOmbudsman also nearly been scammed from a fake TL account!
@thetrainline It is logged Lorcan, you have the reference, why don’t you look it up on your system, you are delaying again. @brianmcb can you please tell me why Trainline won’t deal with my complaint ? @LNER @LNERHelpdesk1 @RailOmbudsman @thetrainline
@TL_support_ @markscoble Carful mark they are scammers
@TL_support_ @AlfieHM Client relation Chat-Desk is a scam beware @thetrainline @LNER @X
@TL_support_ @thetrainline is @TL_support_ part of your company ?
@TL_support_ I have inboxed you all the details you have requested via private message, please advise when you plan to call us and we will make sure we are ready for your call. Thank you @brianmcb @LNER @RailOmbudsman
@LNER @GoodMapsForAll Do not use @trainline they sold out tickets 3 times and are blatantly ignoring us, try pass the blame to LNER even though LNER say it’s TL issue, please don’t use them, LNER there your partner! @brianmcb
@brianmcb It is logged Lorcan, you have the reference, why don’t you look it up on your system, you are delaying again. @brianmcb can you please tell me why Trainline won’t deal with my complaint ? @LNER @LNERHelpdesk1 @RailOmbudsman @thetrainline
@thetrainline It is logged Lorcan, you have the reference, why don’t you look it up on your system, you are delaying again. @brianmcb can you please tell me why Trainline won’t deal with my complaint ? @LNER @LNERHelpdesk1 @RailOmbudsman @thetrainline
@thetrainline @LNER 1 x two together rail card reimbursing which was bought with our tickets, 7 times I have been promised call backs from your awful CS, sort it asap please because I won’t go away. @brianmcb @LNER @RailOmbudsman
@thetrainline Jess I have been calling your CS since the 16th November, you sold our seats 3 times and your trying to blame @LNER who have confirmed in writing it’s down to you, we seem the other 2 parties tickets also - on there phones, sold by you! I want 4 x LKC to Durham plus
@thetrainline No Jess, you have my details, and you are aware of my issues, CS is shocking please come back to me asap and tell me what you are going to do about my issues. Ref is 856720396016, you will see multiple emails and call logs linked to ref above @brianmcb @LNER @LNERHelpdesk1
@brianmcb @campbellclaret @thetrainline sold our return journey from London to Durham on 16th November 3 times,we seen confirmation from two other parties who booked with you (there tickets)LNER have said it is you that needs to pay our refund. We have been calling your CS since the 16th shocking service!
@brianmcb @thetrainline sold our return journey from London to Durham on 16th November 3 times,we seen confirmation from two other parties who booked with you (there tickets),LNER have said it is you that needs to pay our refund. We have been calling your CS since the 16th,shocking service
@campbellclaret @brianmcb @thetrainline sold our return journey from London to Durham on 16th November 3 times,we seen confirmation from two other parties who booked with you (there tickets)LNER have said it is you that needs to pay our refund. We have been calling your CS since the 16th shocking service!
@brianmcb Trainline sold our return journey from London to Durham on 16th November 3 times, we seen confirmation from two other parties who booked with you (there tickets), LNER have said it is you that needs to pay our refund. We have been calling your CS since the 16th, shocking service!
@brianmcb Trainline sold our return journey from London to Durham on 16th November 3 times, we seen confirmation from two other parties who booked with you (there tickets), LNER have said it is you that needs to pay our refund. We have been calling your CS since the 16th, shocking service.
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