FeedBear 🐻 @usefeedbear

Collect customer feedback and ideas, prioritize based on user votes, and keep customers engaged with a roadmap and changelog. feedbear.com Joined July 2018

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FeedBear 🐻 @usefeedbear

2 years ago

⚠️ Reminder: you've got to do what's best for the product and the majority of the customer base - sometimes a 'no' is needed!

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📚 Product marketing book recommendation! BUILDING A STORY BRAND - Donald Miller A great book with some practical tips on how to clarify your messaging by positioning your customers as the hero and your brand as the guide.

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FeedBear 🐻 @usefeedbear

2 years ago

3 questions to ask your customers about pain points 🐻 1️⃣ What's the most frustrating thing about using this product? 2️⃣ What's the most frustrating thing when you do this action? 3️⃣ What is your biggest challenge with our product?

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FeedBear 🐻 @usefeedbear

2 years ago

Somebody should really come up with a way to easily collect, organize and prioritize feature requests... 😉🐻

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FeedBear 🐻 @usefeedbear

2 years ago

Your user interview prep checklist 🤝⤵️ ☑️ Decide on the goal of the interview ☑️ Determine the type of customers you want to call ☑️ Choose who gets to be on the call ☑️ Create the customer interview questions ☑️ Reach out to your customers to invite them [📷 Marketoonist]

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FeedBear 🐻 @usefeedbear

2 years ago

4 questions to ask your customers about design 🐻 1️⃣ What do you like about how this page looks? 2️⃣ If you could change one thing about the design, what would it be? 3️⃣ On a scale of 1 - 10, how easy is it to navigate the site? 4️⃣ Is this version more or less engaging?

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FeedBear 🐻 @usefeedbear

2 years ago

Upvotes are great until... JK, they're super handy to know exactly what your customers want/need from your product! And sometimes that isn't what you THINK it is 🥲

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FeedBear 🐻 @usefeedbear

2 years ago

⚠️ REMINDER - you get the best feedback from your users by making it easy for them to give you feedback 😏🐻

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FeedBear 🐻 @usefeedbear

2 years ago

📚 Book recommendation! INSPIRED- Marty Cagan This book is a must-read for product managers! It breaks down the art of creating products that your customers will love, and takes you through the process from ideation to launch.

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FeedBear 🐻 @usefeedbear

2 years ago

⚠️ Don't be this person ⚠️ Always gather customer feedback and THEN build what they need 😉

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