@AXS_UK you won’t allow me to resell the accessible tickets for @realmartinkemp at @DreamlandMarg and you are not responding to my requests for info. My husband is critically ill in ICU. If we had ‘normal’ tickets, I could have resold. How is this not discrimination?
@AXS_UK - still no reply???? @DreamlandMarg - is this who you choose to sell your tickets? Absolutely no response to blatant disability discrimination. Husband still in ICU by the way. (Hope you have a great set though @realmartinkemp - sorry we can’t we be there)
@AXS_UK @DreamlandMarg @realmartinkemp UPDATE- thank you for your kind response @realmartinkemp. @AXS_UK finally confirmed I’d get a refund within 14 days. And my husband has had some really positive wins over the last 24 hours. Long journey ahead but I’m starting to believe he might be going in the right direction.
@AXS_UK @DreamlandMarg @realmartinkemp @AXS_UK - hope you’ve taken some of the feedback on board. You’ve sent me a “how did we do” email - I think I’ll sit this one out. But looking forward to hearing how you plan to deal with your customers needing accessible tickets in future.
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp Merry Christmas @AXS_UK and @DreamlandMarg . Good will to all men and all that, yeah? Shame on you. Respect to @realmartinkemp for stepping in though!
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp If it’s a choice of buying tickets from @AXS_UK or not going to a gig, I’d choose the latter. Had appalling experiences with these charlatans before.
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp Think targeting @realmartinkemp is not on!
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp I have had such difficulty getting my money back from them after reselling my tickets in September. Keep calling and hassle them.
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp I don’t recommend AXS. They refused to refund for @takethat even when my daughter had second degree burns.
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp Wishing your husband well
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp What an amazing and kind thoughtful guy you are @realmartinkemp. Merry Christmas to you and the family love the team @soundproofbox xx
@whitnatnat @AXS_UK @DreamlandMarg @realmartinkemp I hope your husband recovers soon. Wishing you both the best.