Complain reviewHub Station® @0ScRepamazonTM

@AS7803888451 Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha @AS7803888451

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

AS78 @AS7803888451

7 months ago

@Hertz Despite having a confirmed reservation, there were issues honoring the booking upon arrival. Additionally, the customer service agent I interacted with was rude, unprofessional and unhelpful, which made the situation even more disappointing.

6 0 1 32 0

@sacman37 Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Brian Sullivan @sacman37

7 months ago

How can a rental car company have no cars for its customers at La Guardia @Hertz 10 customers waiting on cars, some since 830pm

11 2 4 92 1

@AlphaIslas Hi👋,@AlphaIslas we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Alpha Islas @AlphaIslas

7 months ago

@Hertz @Hertzmexico Count your days. I rented a 7 passenger car weeks ago only to get to the airport with a “we are sorry. We gave away our big cars. You can have a 5 seater, put your daughter on your lap, and there is no other solution. You don’t get a discount” figure it out 🤬

15 3 5 104 2

@DianaBowen0425 Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Diana Dickens @DianaBowen0425

7 months ago

@Uber and now I’m stuck three hours away from home and Uber doesn’t wanna help me neither does @hertz when they are the one that has the wrong information. I got a ride and now I’m stuck three hours away from my home.

2 0 1 40 0

@DianaBowen0425 Hello, @DianaBowen0425 thanks for reaching out to us. Sorry for the delay in our response. Please follow back and DM us with your booking reference, full name and registered email address so we can help.

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Diana Dickens @DianaBowen0425

7 months ago

@Hertz I need a very important supervisor to call me because I had an incident today in Baltimore, Maryland, where I was renting a vehicle through Hertz through the Uber partnership you have with them and the information on the app is incorrect. I am three hours away from home

2 0 1 17 0

@DianaBowen0425 Hi👋,@DianaBowen0425 we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Diana Dickens @DianaBowen0425

7 months ago

@Hertz I am three hours away from home and I can’t get home and I need to have somebody a supervisor to call me or to Elise acknowledge me because Uber can’t do anything and Hertz can’t do anything and this is ridiculous

2 0 1 16 0

@mindofsk8boic Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha @mindofsk8boic

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Xtion Lawrence @mindofsk8boic

7 months ago

i will never get another rental from @dollar_oman or @Hertz piss poor customer service #charlotte

2 0 2 62 0

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Eric G @Ericg17

7 months ago

@Hertz Send me a DM

4 0 2 71 0

@Ericg17 Hello,@Ericg17 thanks for reaching out to us. Sorry for the delay in our response. Please follow back and DM us with your booking reference, full name and registered email address so we can help.

Hi👋,we sincerely apologize for the inconvenience. Kindly follow back and send us a DM so we can assist you quickly. Thank you ^^Samantha

Eric G @Ericg17

7 months ago

@Hertz let me start out by saying this has been the worst rental ever. I pick the mini van up and it smells like a wet dog, then the tires are bald. Now I get to sit in a jiffy lube for two hours waiting on tires. Great job

9 1 3 121 0

@Samlinforth Hello, thanks for reaching out to us. Sorry for the delay in our response. Please DM us with your booking reference, full name and registered email address so we can help.

@Hertz I have sent you a DM as requested

@Samlinforth Hello,@Samlinforth thanks for reaching out to us. Sorry for the delay in our response. Please follow back and DM us with your booking reference, full name and registered email address so we can help.