Need to cancel your reservation? It’s OK, plans change! Here’s your first step: Go to your Trips tab to cancel. Learn all about cancellations: air.do/6018PSCJY
@AirbnbHelp I stayed in a house that was basically unlocked. Air bnb took no accountability
@AirbnbHelp Airbnb has an unreasonable 48 hour cancellation policy for a full refund for some places. This applies even when you have booked 6 months in advance and are trying to cancel 2 months before the booking. The host refused to consider a full refund and is ghosting me. What can I do
@AirbnbHelp Yes I need to cancel the reservation guess what 0 refund even it was a scam
@AirbnbHelp the platform has double booked our property and refuses to cancel it.
@AirbnbHelp Funny, I canceled my reservation after feeling unsafe at a home I rented on Airbnb. I never even stayed there and left 10 minutes later. I'm literally fighting for $1,000 refund for a place I never even occupied for safety reasons.
@AirbnbHelp Why don’t you share what happens when a host cancels right before you trip?? I think that is worth knowing. There should be a big warning sign with each reservation that tells you what happens if host cancels.
@AirbnbHelp Just make sure you don’t select booking credit! As it is NEVER redeemable as cash, even if you never make another Airbnb booking again. It goes straight into their profits (even though they don’t tell you this when they offer you booking credits). Fair? Nope. @bchesky
@AirbnbHelp I am in process of trying to get a refund from a Hsy but no help. Even now I am being charged for the property that I did not stay at. Pls help