Booking.com @bookingcom

Hi Nicole, thank you for contacting us. We understand how frustrating it is to change flights due to a medical emergency and feel unsupported. We regret the inconvenience you've experienced. However, we're unable to assist with Flight reservations through social media, but you can contact our Flights team here: Booking.com: The largest selection of hotels, homes, and vacation rentals, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

Hi there, we regret your concerns regarding your booking and the charges you're referencing. If your request is related to an accommodation booking, please send us the following details via private message and let us know how we can help: • Confirmation number: • PIN code: • Name on the reservation: Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team. Our contact details can be found here: book.i.ng/6187sImrv. Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6187sID2N.

Hi there, thank you for reaching out to us. We regret to hear about your situation at the property being that they have cameras at the accommodation. We always suggest communicating any issues directly to the property while you are there, as they are in the best position to address and resolve any concerns. For us to help you here, please send us a private message with the following information: - Confirmation number: - Pin code: - Name on the reservation: - Details on your stay: We'll get back to you as soon as possible. Alternatively, for immediate support you can always give us a call here: book.i.ng/6187sImrv.

@abhaiasokan Hi Abhai, thank you for sharing the screenshot. We've sent you a private message. Please check it. Thank you.

Hi there, we regret the concerns you've raised regarding your stay and the refund you were expecting from the property. We always suggest communicating any issues directly to the property while you're there, as they're in the best position to address and resolve any concerns. For us to help you here, please send us a private message with the following information: -Confirmation number: -PIN code: -Name on the reservation: We'll get back to you as soon as possible. Alternatively, for immediate support you can always give us a call here: book.i.ng/6187sImrv

Hi Ami, thank you for bringing this to our attention. We understand how disappointing this situation must be, especially after being advised by the property to cancel your reservation and still not receiving your refund. We regret the inconvenience this situation has caused. On Booking.com, room availability is managed directly by the property, and they’re responsible for keeping it accurate. If a property can’t honor a booking, they should help you find an alternative place to stay. If they’re unable or unwilling to do so, they should inform us as soon as possible, so we can help find a solution. Please send a private message with the following details: - Confirmation number: - Pin code: - Name on the reservation: Alternatively, for immediate support, you can always give us a call here: book.i.ng/6187sImrv.

Hi there, thank you for reaching out. We understand how important it is for you to receive confirmation of your rebooking, especially as the flight cancellation has affected your travel plans and caused you to miss your classes. We regret the inconvenience this situation has caused. However, we're unable to assist with flight reservations through social media, but you can contact our Flights team here: Booking.com: The largest selection of hotels, homes, and vacation rentals, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

Hi Abhai, we understand how concerning this must be, especially after waiting nearly three months for your refund without a clear update. Please send us a private message, so we can review the latest status. For your privacy and security, we're unable to discuss case details publicly, but we'll be glad to assist you further through a private channel.

Hi there, thank you for reaching out to us. We understand how frustrating it must be to see different baggage information before and after booking, especially when you have screenshots showing that baggage was included. Unfortunately, we're unable to assist with flight reservations through social media, but you can contact our Flights team here: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE}+353 19075677.

Hi Mmaeyen, Thank you for making us aware of this. We understand why you're concerned, especially if your husband made the booking through Booking.com, you checked in as planned, paid for your stay at the property, and later found that the reservation was reported as cancelled. We appreciate you taking the time to share these details with us. Reservations are generally only marked as cancelled when requested by the guest or, in certain situations, by the accommodation. Given the circumstances you've described, we'd like to take a closer look at the reservation history and better understand what happened. Please send us a private message and let us know what specific assistance you're seeking, along with the following details: - Confirmation number: - PIN code: - Guest name on the reservation:

Hi there, we regret that you were left without accommodation for your family event and are concerned about the costs you've incurred. On Booking.com, room availability is managed directly by the property, and they’re responsible for keeping it accurate. If a property can’t honor a booking, they should help you find an alternative place to stay. If they’re unable or unwilling to do so, they should inform us as soon as possible so we can help find a solution. Please send a private message with the following details: - Confirmation number: - Pin code: - Name on the reservation: Alternatively, for immediate support you can always give us a call here: book.i.ng/6187sImrv.

Hi Akash, we regret the issue with your flight booking and understand you're looking for assistance regarding the ticket and payment. However, we're unable to assist with Flight reservations through social media, but you can contact our Flights team here: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

Hi there, thank you for reaching out to us. We regret to hear about your experience with our service. If you concern is related to an accommodation booking, please DM us the following details, and we'll get back to you as soon as possible: • Confirmation number: • Pin code: • Name on the reservation: Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6187sImrv. Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6187sID2N.

@karentucker33 HI Karen, we appreciate you reaching back to us and glad to hear that you already received a partial refund as a gesture of goodwill. Please feel to reach us back if you still need assistance via private message along with the details of your concern. Kind regards. x.com/messages/compo…

Hi there, thank you for bringing this to our attention. We understand how concerning it must have been to face this situation while traveling with a child. The properties provide the information displayed on our website and must pass a verification procedure before becoming bookable. If we find that a property is providing false information, we investigate the matter, give the property an opportunity to rectify it, or, where appropriate, remove it from our platform. To help us look into your case, please send us the following details via private message: - Confirmation number - Pin code - Name on the reservation You may also share a link to the property's Booking.com page and details of the information you believe is incorrect. We'll be happy to review this further. Thank you.

Hi Nabah, thank you for getting back to us. We understand how frustrating it must be to send multiple emails and still not receive the support and resolution you expected. However, we kindly ask that our communication remain respectful, so we can continue assisting you effectively. We're here to help and want to ensure you receive the assistance you need. We've sent you a direct message. Please check your inbox at your earliest convenience.

Hi Chris, thank you for reaching out to us. We regret to hear that you are still waiting for your refund and understand the frustration that this matter has caused you. Unfortunately, we're unable to assist with flight reservations through social media, but you can contact our Flights team here: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE}+353 19075677.

@MCity15435 Hi there, we understand your frustration after the time and effort you've spent on this matter. We've sent you a private message with more information. Kindly check your inbox at your earliest convenience.

Hi there, we appreciate you reaching out, and we regret to hear that you are still waiting for your refund. Kindly elaborate on what the refund is about, and for us to further check, please DM us the following details, and we'll get back to you as soon as possible: • Confirmation number: • Pin code: • Name on the reservation: Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6187sImrv.

Hi Fedor, thank you for sharing these details. We understand how concerning and frustrating this situation must be, especially after the reassurances you received and the impact it has had on your travel plans. We'd like to see how we can assist. Please send us the following information via private message, and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please note that our Social Media Team does not work in real time. For immediate support, you can contact our 24/7 Customer Service Team here: book.i.ng/6187sImrv. Thank you.