Customer Service Institute of Namibia @CSIofNamibia

CSIN believes in the importance of exceptional customer experience for every business. We offer support, education, certification, and practical assistance ... csi-namibia.com Swakopmund, Namibia Joined June 2023

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Customer Service Institute of Namibia @CSIofNamibia

a month ago

AI can answer questions, but only humans can answer feelings. In customer service, empathy is still the currency of loyalty. #CustomerService #AI #HumanTouch #ServiceExcellence #Technology enhances service, but only human connection wins hearts.

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Customer Service Institute of Namibia @CSIofNamibia

a month ago

Customer service is a promise; mystery shopping is the mirror that shows if you’re keeping it. The @CSIofNamibia is here to hold up that mirror. #MysteryShopping #CustomerExperience #CSIN #BusinessExcellence

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Daniel Aros @thedanielaros

5 months ago

@AdamMGrant AI can help with edits and ideas. But the heavy lifting needs to be on us. Plus it doesn't have a clue about our core beliefs and memories.

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Adam Grant @AdamMGrant

5 months ago

It’s a mistake to outsource most writing to AI. Even if the output is accurate and engaging, something valuable is lost in the process. Jotting down intuitions and spelling out hunches is how we develop and refine our ideas. Writing is where we do our best thinking.

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Afeef Hussain @afy1036

4 months ago

Such a Wise Insight. Some of the most meaningful breakthroughs in an organization happen when we learn how to disagree well—with respect, candor, and a mindset of growth. Instead of asking, “Why is this happening to me or my team?”, what if we asked, “What can I learn from this…

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Customer Service Institute of Namibia @CSIofNamibia

a year ago

Take Your Service to a Higher Level Create uplifting service experiences to inspire your customers, energize your team, and transform your organization.

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Customer Service Institute of Namibia @CSIofNamibia

a year ago

Customer service training programs are essential for equipping employees with the skills and knowledge necessary to effectively address customer needs, resolve issues, and enhance overall customer satisfaction. #CustomerService #ProfessionalDvpt #CustomerXperience #SkillsDvpt

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Customer Service Institute of Namibia @CSIofNamibia

2 years ago

"Every interaction is a story waiting to be written. Make it a bestseller." Craft memorable moments that customers will rave about. Customer Service Institute of Namibia #InspiringAServiceNamibia

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Customer Service Institute of Namibia @CSIofNamibia

2 years ago

Take your team through customer service training—it's the catalyst for business growth and customer satisfaction. 💼🛍️ #CustomerServiceTraining #BusinessGrowth #CustomerExperience

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Customer Service Institute of Namibia @CSIofNamibia

2 years ago

NAMIBIAN JUSTICE MINISTRY LAUNCHES CUSTOMER SERVICE CHARTER Source: NBC nbcnews.na/node/102115

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Customer Service Institute of Namibia @CSIofNamibia

2 years ago

#CustomerService training is vital for every business, even though it may be challenging to appreciate its value when other aspects of your company demand attention. However, #CustomerService training holds a crucial role in ensuring your company's success.