Cavell @CavellGroup
📈 Leading research and consulting firm specialising in the telecommunications industry cavellgroup.com London Joined March 2013-
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🗃️ We're thrilled to announce the full lineup for our panel: How to Roll-Up Whilst Avoiding a Pile-Up. Join us with: 🎤 Steve Harris - CloudClevr 🎤 Aylesh Patel - LDC 🎤 Humphrey Baker - Inflexion 🎤 Jay Ball - Flotek Book your tickets: hubs.li/Q02vv8sl0
🗣️ Our latest research highlights that consumers are not satisfied with customer service, with 45% not bothering to resolve an issue with a product because they would have had to interact with customer service Download the free report: hubs.ly/Q02v0dLS0
📈 Upcoming keynote: Future Value Drivers in the Cloud Comms Market At Cavell Invest on the 4th June, our own Matt Townend will deliver a detailed overview of where we predict value being created in the comms market in the next 5 years Book now: hubs.li/Q02tXN7G0
📻 Following last week's free release of our Voice of the Consumer report, our own Finbarr Begley was interviewed on BBC Radio 4's You and Yours show today, sharing his thoughts on how #CX is viewed from a consumer standpoint Listen now: hubs.li/Q02tVFNv0
👨💻 With news of #Altnet consolidation becoming more common in the UK, Cavell have dug into the state of the market to forecast what may happen to these providers, and what investors need to know to make smart decisions in this space Read now: hubs.li/Q02tLHTM0
Tomorrow, we're launching our latest report for free, Voice of the Consumer 🗣️ With customer service becoming a key focus, this report provides insight into how consumer’s view and interact with customer service, including thoughts on automation. Stay tuned...
🎤 We're thrilled to announce the first lineup of speakers for our panel 'Is Investment in CX Limited to the Contact Centre?' Join us with Jolyon Parsons from @ciptex, Frederic Laziou from Puzzel and Tony Martino from @Tollring Book now: hubs.li/Q02s-jYj0
🌴 Didn't make it to #EC24 this year? Join Cavell's Patrick and Finbarr in our latest podcast episode as they dissect the latest news and trends from the annual Enterprise Connect event in Florida Listen now: bit.ly/3UfNqis
Our first lineup of speakers for #CavellInvest24 🎤 This panel brings service providers and investors together to discuss best practices for roll-ups, what investors are looking for, and methods to ensure successful integration Book now: bit.ly/43Vf73d
Early bird tickets are now on sale for #CavellSummitNA ⛰️ Focussed on the US market, this Summit presents the latest insights and trends within the cloud communications industry Book today and get 20% off tickets using code: EARLY20 bit.ly/3JbUBBT
🚀 Last week, Cavell's analyst team had the pleasure of attending #EC24 which brings together the best of enterprise communication technology into one conference Our latest article uncovers the trending topics, discussions and news, read now: bit.ly/3PKZcij
👀 A peak at our agenda for #CavellInvest24 - this event provides an opportunity for investors and telcos to connect, network and learn about the latest insights and trends affecting the M&A market Book your tickets now: bit.ly/4aGOnpE
We're delighted to be part of this years industry dinner with @CommsCouncilUK on the 18th April at The Mercer 🍴 There'll be a session on tackling frauds and scams including the latest CP requirements and how to better coordinate. Book your tickets today: bit.ly/43Kw8Nt
Sessions from Cavell Summit Europe 2024 are now live on our YouTube channel, thanks to our Recording Partner, @CallCabinet 🎥 Watch now: bit.ly/498WIB6
Cavell Invest returns to London on 4th June, bringing together the investment and cloud technology communities for an afternoon of panels, insights and networking opportunities View the agenda and book tickets now: bit.ly/3xePT3E
📈 Germany is expected to add another 864k cloud comms users in the next 12 months to reach an installed base of 5 million users, and a 20.8% penetration rate Get unrivalled trends and forecasts for 12 countries in our latest Cloud Comms Market reports bit.ly/3PCWeMJ
🎉 With Cavell Summit Europe wrapped, dates are now confirmed for the rest of our 2024 events! Cavell Invest takes place 4th June, bringing the investment and cloud technology communities together for an afternoon of learning and networking - more info coming soon
Just launched: Cloud Comms Market report 2024 ☁️ These reports provide unprecedented access into the landscape of each country, giving full, unbiased insights so you can make the best strategic decisions moving forward Enquire today: bit.ly/43qnuDZ
🗻 @CavellGroup Summit Europe 2024: Navigating the Future of Telcos Event Round-up by @robscottnews 👇 eu1.hubs.ly/H086hk70 #unifiedcommunications #collaboration #ucaas #ucoms #telcos #cavellsummit #cavellsummitlive
Dave Michels @DaveMichels
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Book tickets for our industry dinner with @CavellGroup. Held at The Mercer restaurant on 18th April, there will be a discussion on Tackling Fraud & Scams - what are the trends, the latest CP requirements and how do we coordinate better? Book now at lnkd.in/eKQynHff
🗻 @CavellGroup Summit Europe 2024: Navigating the Future of Telcos Event Round-up by @robscottnews 👇 eu1.hubs.ly/H086hk70 #unifiedcommunications #collaboration #ucaas #ucoms #telcos #cavellsummit #cavellsummitlive
All the buzz @CavellGroup Summit Europe this morning! If you're here, do come and say hi to Chloe and Will on the stand, ever ready to answer your pressing questions on Teams compliance recording... #Microsoftteams #MSP #Channelpartners #telecommunication #Cavellgroup
More than 40 mobile operator networks across five continents have now commercially launched network API services to the developer community to unlock 5G's full potential prnewswire.com/news-releases/…
@CavellGroup We're looking forward to being there!
This is a going to be a great session to discuss challenges retaining women in our sector.
Thrilled to announce that Tracey Wright from @MagratheaTel will be leading our first ever Women in Telecoms roundtable at our upcoming Cavell Summit in March Book now and join us on 12th March: hubs.li/Q02gTSRq0
@CavellGroup We are very excited too, great to be involved in what is always a really interesting and useful event.
The Power of Next-Generation DECT 📱 ⏯️ We host Patrick Watson from @CavellGroup and Paul Rowe from @SpectralinkCorp to discuss how emerging technologies will impact frontline workers. ➡️ uctoday.com/collaboration/… #FrontlineWorkers #MSTeams #DECT
Thank you for joining us at @CavellGroup Enable in London earlier this week! It was a day filled with valuable insights and we're grateful for your participation and the opportunity to collaborate and share knowledge. Stay tuned for updates on upcoming events. Until next time!
@CavellGroup Enable is in full swing, and we're enjoying every minute! Mike Wilkinson, our CP&MO, has delivered an insightful keynote, and now we're gearing up for the 'Creating Value Adds Within Teams' panel. Will we see you there? #cavellenable #microsoftteams
We are excited to be attending @CavellGroup Enable tomorrow in London, for what's set to be an interesting and insightful day. See you there! cavellgroup.com/events/cavell-…
28th Nov is going to be a busy day with Cavell Enable and the Q4 @MUCUGLondon both happening! If you're attending @CavellGroup, I'll be speaking in the session 'Customer View Point - Working with #MicrosoftTeams' so would be great to see some of you there!
We are thrilled to announce that we are sponsoring the much-anticipated Cavell Enable event in London! This is your chance to dive into the evolving world of cloud communications and telephony enablement. 🚀 Find out more: cavellgroup.com/events/cavell-…
💪 The Power of Next-Generation DECT UC Today's Tom Wright hosts Patrick Watson from @CavellGroup and Paul Rose from Spectralink ▶ eu1.hubs.ly/H06cW0D0 #unifiedcommunications #collaboration #ucaas #ucoms #dect #teams #msteams
The Power of Next-Generation DECT 📱 UC Today's Tom Wright hosts Patrick Watson from @CavellGroup and Paul Rose from Spectralink eu1.hubs.ly/H064Zmx0 #unifiedcommunications #collaboration #ucaas #ucoms #dect #frontlineworkers
#ZoomPerspectives23 - this is how @Zoom does hybrid events. Really great differentiation in this important segment of the #UCaaS and events market.
I absolutely love London. Amazing customers, fun team, limited photo ops.