Charlotte Banks @Charbanks1
Ex journalist now working in financial PR. Lover of all things vegan, running & music related. Trying hard not to moan about trains! All views are my own. Horley, Surrey Joined February 2010-
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Hi @CIPR_Global I’m trying to get hold of someone to discuss qualifications. Please could someone get in touch? Many thanks!
Hi @nationalrailenq I’m travelling from Leeds to Gatwick airport on Tuesday 30th Jan. Will there be any trains running from London to Gatwick around 7pm? If not how am I meant to get there?! Thanks!
Hi @TfL I’ve had money taken out of my account by you but haven’t travelled?! Please can you let me know who I need to contact to get this refunded? Thanks!
So after spending 4 hours on the phone to @HMRCcustomers speaking to 4 different departments I’ve finally been able to change my name. However at no point did anyone say about an activation code so I’m still not able to complete self assessment on time. Any ideas on what to do?
Hi @HMRCcustomers I’ve just been on hold to you for 30 minutes, got through and then was cut off. Please can someone get in touch with me asap. I can’t answer my question online and urgently need to speak to someone. Please don’t make me spend another 30 minutes on hold!
🚨 Job alert 🚨 Brilliant opportunity newscareers.co.uk/vacancies/1853…
Hi @DLPHelp I’ve called, sent an email and a DM about being unable to visit the park on Friday 18th February due to the train strikes in Paris. I’m yet to hear back from anyone. Please could you get in touch? Thanks!
Listen to our very own Beth Yates share her experiences of working with a chronic illness. Well done Beth for raising awareness of such an important topic and thanks to Laura Purkess and @NewModelAdviser for helping us to do this.
Headlinemoney's Commentator of the Week is Mark Duckworth, Chief Executive at @schroders_pw! Duckworth comments on the number of parents who haven't discussed their future finances with their children. bit.ly/3w2kWtB
We are really proud to be sponsoring Ben and to be supporting him on his journey to the Paralympic Games in Tokyo this year. Ben’s story and the dedication to his sport is so inspirational. We are keeping fingers crossed for the podium place he deserves!
We are really proud to be sponsoring Ben and to be supporting him on his journey to the Paralympic Games in Tokyo this year. Ben’s story and the dedication to his sport is so inspirational. We are keeping fingers crossed for the podium place he deserves!
With a new year here, it’s the ideal time to make resolutions about your money matters. Here are five ways which could help you take control of your long-term finances bit.ly/2KJei9S
It's #TalkMoney Week: Our research has found that 20% of UK consumers say they would keep financial concerns to themselves. Find out how opening up about your money worries can improve your financial wellbeing ms.spr.ly/6013pDQhc
Hi again @LondonMarathon please can you get back to me re the below? I didn’t enter the ballot as assumed I had a place but I’ve now received a refund from you so I guess I’ve lost my original place and my chance to enter the ballot. Disappointing all around!
Hi again @LondonMarathon please can you get back to me re the below? I didn’t enter the ballot as assumed I had a place but I’ve now received a refund from you so I guess I’ve lost my original place and my chance to enter the ballot. Disappointing all around!
Hi @LondonMarathon I’ve been trying to get in touch with you for a couple of weeks about my deferred place for this year but not heard from you. Please can you get back to me before the cut off for the ballot today? I need to know if I have a place or if I need to enter again!
Today Schroders Personal Wealth launched its inaugural Money and Mind Report and a brand new financial health score to calculate the state of the nation’s finances.
Today Schroders Personal Wealth launched its inaugural Money and Mind Report and a brand new financial health score to calculate the state of the nation’s finances.
Pretty happy if this is what gigs look like in the new world. Thanks @BiffyClyro you’ve set a high standard to follow! #biffyclyro
Well done to @Headlinemoney_ for putting together a great event this afternoon. Congratulations to all the winners and nominees. Looking forward to celebrating properly later this year! #HMAwards20
Excited for tonight’s quiz and proud to be working with such an amazing charity. Thanks @AlzResearchUK for involving us!
Excited for tonight’s quiz and proud to be working with such an amazing charity. Thanks @AlzResearchUK for involving us!
Hi @TalkTalk my dad has been trying to get hold of you to discuss his renewal. He’s tried all 5 numbers you have, emailed you & been on your website but can’t get through to anyone. He’s 77 & doesn’t need this. Please can you let me know how he can get in touch with you? Thanks!
Breaking: Schroders PW launching 11 regional hubs across the UK professionaladviser.com/news/4014215/s…
Mark Locke @langcatlocke
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I am so bored of a world in which people still - still!!! - assume that news editors are male. A gentle reminder that women can do….anything!
@Charbanks1 Hi Charlotte, Adam here. These journeys are expected to run: orlo.uk/6PGwu
Rest in peace Mum. What a remarkable family you built. Four feisty individuals, all with independent spirits. Thanks for your love, the fun, the occasional bollockings - handed out throughout my life - and your commitment to family. What a star. Shine brightly up there in heaven
Today's the start of my second week as editor of @pensions_expert. All going smoothly so far thanks to the fab team at @dgpublishingltd. Send your pensions news my way!
Huge thank you to the woman in Goldsworth Park this morning who - when Charlie was having an unexplained and uncontrollable, throw-your-self to the floor tantrum- stopped, smiled and said: "Can I help? I understand." That meant so much.
New gig alert 🚨 chuffed to say I’m the @Telegraph’s new millennial investor columnist, writing about how to revamp my portfolio and where I should be investing next to turn my £10k portfolio into £30k in five years — high hopes! telegraph.co.uk/money/investin…
And that's me for Christmas 👋
@Charbanks1 Hi Charlotte Sorry to hear this. Please call our Customer Service Team on 0343 222 1234 between 08:00-20:00 hours, Monday to Friday, and they will be happy to help. Thanks RG
🚨Some work news before everyone disappears for Christmas... After 2 years at The Sun I've decided to return to freelancing 🚨 I'll miss my amazing colleagues and I'm super proud of all that we've achieved in the Money pages fighting for consumers every week
I’m looking after the Money Mail post bag while consumer champion Sally Hamilton takes a well-deserved holiday. My column this week…
Amen! “Sort the trains to get Britain back on track” thetimes.co.uk/article/c62f27…
Some small personal news from me, I’m taking over as editor of New Model Adviser at Citywire, with Charles becoming Citywire’s UK editor. The upshot, expect more poor cricket-related wealth management puns✍️
While I really appreciate all the "Halloween money saving tips" emails, I tend to just stick with my own tip for this *very important* holiday: I don't celebrate it because I'm a grown adult 🎃🎃
Six months of Jack and Sienna and over half way through mat leave. On to the fun of weaning. Oh and I got engaged while eating chips on the beach in Whistable last week.
It’s a year today since me and Liz Truss started our new jobs. Only one of us passed probation/outlasted a lettuce 🥬
hello, good morning, I have an announcement *clears throat* after 3.5 years working for @thetimes and @TTMoneyMentor today is my last day as a staff journo as I've decided to freelance 🤓
4 shortlists for my time at Money Mail!! 💛 lovely to appear alongside the best of my colleagues. very chuffed 😊
Now to reveal the shortlist for Personal Finance Story of the Year #HMAwards23, sponsored by @DLGroupMedia Congratulations to @Chiara_Cav, @Tomreporter & @JDirnhuber, @HelenKnapman, @faye_lipson, @laurapurkess & @danielle_r 🎉 bit.ly/42CS2R5
V excited to be up for this award for my time at @TheSun as consumer champ 🎉
And now to reveal the shortlist for Consumer Champion of the Year, sponsored by @LifeSearch #HMAwards23 Congratulations @LucyAJourno, @ComplainingCow, @sallymhamilton, @jillinsley, @KatieMorley_ & @anna_tims 🍾 bit.ly/42CS2R5