Alison Cook @CookAlison

Joined June 2011

Tweets

212
Followers

19
Following

92
Likes

30

Alison Cook @CookAlison

10 months ago

@asda have been waiting a call back from a supervisor no call

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Alison Cook @CookAlison

10 months ago

@asda your customer service is a joke. Faulty item, delivery damaged and only option is to return when already made up of partial refund.

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Alison Cook @CookAlison

a year ago

@AsdaServiceTeam so I have an order number, money gone from bank but Asda not completed the order and somehow that’s my fault. Your customer service in store and online is appalling

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Alison Cook @CookAlison

2 years ago

@CartwrightandB can I suggest you look at your customer service, won’t be using you again!

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Alison Cook @CookAlison

3 years ago

@IcelandFoods - received order tonight 7 items incorrect and damaged products. Can’t get hold of store or customer services awful service

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I have DM you but you just send same script back this is one of the pathetic items you delivered can’t take photos of stone cold items. My payment was taken by you for service and goods of bad quality

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Alison Cook @CookAlison

3 years ago

@ubereats_uk horrendous customer service today. Order placed 20-35 mins delivery. Hour and a half later delivered after 4 different drivers meant to collect. Food cold and inedible, complained only 30% refunded told to contact restaurant even though paid to Uber eats.

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Alison Cook @CookAlison

3 years ago

@OmazeUK how come the only button on your web pages that doesn’t work is the cancel subscription link?

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Alison Cook @CookAlison

3 years ago

@Turtlebayuk Exeter thanks for turning us away as you were so busy in your empty restaurant. Had an amazing meal @pho next door instead.

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Alison Cook @CookAlison

3 years ago

@VirginPure I have been a customer for a few years and loved the product but your customer service will mean you will loose a customer. No chance to upgrade unless I pay out of the service contract even though would be purchasing new. Just awful!

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Alison Cook @CookAlison

3 years ago

@AOArena done everything you suggested to get hold of accessibility team and still no response. How are you allowed to operate like like? Awful customer service for whose that need help @DisRightsUK