CSM Practice @CsmPractice
The first customer success consulting firm for scalable best in class strategies to increase expansions, retention and advocacy. csmpractice.com Sunnyvale, CA Joined July 2016-
Tweets7K
-
Followers1K
-
Following3
-
Likes427
🎧 Ben Krefting of Cross River breaks down CS Ops secrets on our podcast! Learn about structuring CS teams, enhancing partnerships, and tech tools for success. 🛠️ Don't miss this! loom.ly/UOdq2Uk #CustomerSuccess #CSOps #CrossRiver
Join Irit Eizips and Stephanie Berner as they discover strategies for transforming your organization with "Vision CS 2.0." Gain insights into the critical role of Customer Success Ops in global growth. Don't miss this opportunity! loom.ly/Za5Xf8E #customersuccess
Turn your Executive Business Reviews from basic to brilliant with our latest infographic! 🚀 Peek into the secrets of prepping, presenting, and following up to leave your clients wowed. Ready to up your game? #CustomerSuccess #BusinessReviewTips #UnlockSuccess
📢 Chief Customer Officers, this one's for you! This #CSMPractice podcast episode features Mike Marchetti of Brandmuscle. Discover the power of Customer Advisory Boards, team dynamics, and strategic executive engagement. 🎧loom.ly/49hV7wE
Need a customer retention boost? 🚀 Andrea Galvez shares the secret with Executive Sponsorship Programs on our CSM Practice Podcast. Discover key strategies and outcomes in just one listen! loom.ly/aXGUHUg #CustomerSuccess #RetentionStrategies
Join Irit Eizips and Adi Aloni, as they discuss essential strategies for minimizing customer churn. 🌟 Learn how to identify Ideal customer profiles, enhance retention, and navigate deal challenges. #CustomerSuccess 🎧 loom.ly/S3Q7dpQ
Ever wondered how compensation affects NRR? 🤔 We've decoded it! - Upsell incentives 💸 - Services vs software 🔍 Dive into our infographic for insights! ✨ loom.ly/fwI6jIE #NRR #CustomerSuccess #Compensation
🎧 Learn key transition strategies & skills needed to thrive from Imro Budhoo (@basware) & Waseem Shaikh (@browserstack). Ready to make the leap? Listen now: loom.ly/UjfcXMo #CustomerSuccess #CareerChange
Celebrating 400 videos 🎉 on our YouTube journey at CSM Practice! A massive THANK YOU to our #CSMfamily - from early adopters to our newest fans 🌟. Ready for more? Subscribe & let's soar together! 🚀 loom.ly/XV5cmyU #SaaS
🎧 A must-listen episode of the CSM Practice Podcast with Christine Boermeester from Deltek! Get expert insights on elevating #CustomerSuccess and team growth. 🚀Don't miss it! loom.ly/hGehkoQ #Tech #SaaS #Leadership
Dive into Customer Success Management with Bhavika Kochar 🚀 Learn how she scaled to 300+ accounts, prioritizes self-care, and leverages tools like Excel, VBA, Tableau, and Zapier for data analysis. 🌟 #CSM #CustomerSuccess loom.ly/OjPvQvk
Unveiling the top skills for stellar Customer Success Managers with @seanruane from Mind Data! 🌟 Dive into our infographic for key insights on elevating #CustomerSuccess. What skill is your game-changer? #CSMSkills #Innovation loom.ly/sQhK3Rg
🔥 Elevate leadership with Jojo Kalita's EQ secrets! Transform team dynamics, boost collaboration & drive success 🚀. Perfect for forward-thinking CEOs. 🌈 🎥 Full insights here: loom.ly/CkzbFR8 #Leadership #EmotionalIntelligence #Success
🎉 Navigating tricky customer scenarios with Alon Ahronberg & Irit Eizips! Learn creative solutions for #CustomerSuccess and retention. 🌟 #SaaSInnovation #ProductAdoption Full episode here: loom.ly/9TmWfg8 🎥
🎙️ Exciting news! Our podcast episode with Mark Mortimer is live! 🚀 Explore strategies for building and managing a successful renewal team – from acquisition to account management. 🎧Listen now for actionable tips: loom.ly/8jXb0IE #customersuccess #renewal
Navigating mergers as a CSM? 🌈 Our infographic offers quick tips on trust-building, early detection, and upsell opportunities. Transform your strategy now! #CustomerSuccess #MergersAndAcquisitions #CSMToolkit loom.ly/wGhXq1c
✨ From engineering to leading Sociabble's customer success team, Elliot Ghnassia reveals his scaling secrets. Insights on growth, engagement, & burnout prevention await! 🎧 loom.ly/wS_e_tw #CustomerSuccess #SaaS #TechLeadership
🔥 Don't miss out! Discover the secrets to boosting product adoption and leveraging usage metrics in our latest podcast episode with Irit Eizips and Olivier Fiaty-Amenouvor. 🎧 Watch here: loom.ly/IRoFaSI #CSMPractice #Podcast #CustomerSuccess
Excited to share a podcast episode on mastering communication in customer success! 🚀 Unlock the secrets to establish safety, build trust, and strategize for better outcomes. Don't miss it! 🎧 loom.ly/TfTPqIg #customersuccess #csmpractice #conversation
🚀 No usage data? No problem! Discover how to excel in Customer Success with this game-changing infographic. Innovative tips from Binah.ai's team await! 💡 #CustomerSuccess #Innovation 🔗 loom.ly/VS_PaG4
Nick Mehta @nrmehta
33K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "Do I dare disturb the universe?”
Gainsight @GainsightHQ
13K Followers 1K Following The durable growth platform for customer success, product, community, and customer education teams.
Chad Horenfeldt @ChadTev
6K Followers 5K Following Customer champion. Author 📕. A leader that is always learning. Start-up customer success & customer experience leader. xMeta. Father of 3. Leafs fan 🇨🇦
Alex Farmer @FarmerAlexE
737 Followers 916 Following CCO/CRO at @Nezasatravel ✈️. Founder @ExcellenceInCS. Politics junkie. Californian in London. SF Giants and NUFC. Tweets about #customersuccess and #traveltech
Anika Zubair @anikazubair_
408 Followers 238 Following #CustomerSuccess Leader & Coach, #Podcast host of The Customer Success Pro. I help CSMs feel confident with REVENUE!
Srikrishnan Ganesan @srikrishnang
5K Followers 3K Following Building @RocketlaneHQ. Formerly at @FreshworksInc . Love Technology. Here for conversations on startups, CX, tech, and some aimless chatter!
Auzraiqa @Auzraiqa135250
10 Followers 752 Following
Sai Harshitha @saiharshita08
1 Followers 15 Following Customer Success Manager | 7+ Years in SaaS | Enterprise Enablement & Product Adoption | Client Advocate | Data Driven | Bridging Tech & business
Big Thadd WILF @BigThaddWILF
101 Followers 370 Following I'm an Alpha WILF that knows the West is the Best.
Orvuucbee @Orvuucbee13374
24 Followers 2K Following
Slejik @Slejik5767
28 Followers 795 Following
Plaljee @Plaljee46514
31 Followers 1K Following
Meira Farber Rahamim @MeiraFarber
2 Followers 70 Following CS enthusiast with 18+ years in the customer-centric domain. Always looking for way to impact the customer experience and empower CS teams to be wow!
reserved @reserved932924
53 Followers 4K Following
centedge_tech @CentedgeT
0 Followers 54 Following
Shailesh Dubale @ShaileshDubale
55 Followers 179 Following
ᗩᕼᗰᗴᗪ @Ahmed_140707
0 Followers 230 Following
Phani Vishwanath @PhaniVishwanath
3 Followers 206 Following
Mandy Green @MGreenEDU
1K Followers 2K Following Senior Manager, Professional Services at @GWPublisher #WreckEmTech 🔴⚫️ #professionaldevelopment #instructionaldesign #training #CTE & #edtech
Learn Business مهت... @profect1
17 Followers 241 Following مستثمر ملائكي، مهتم بمعلومات الاستثمار العقاري والاستثمار الجريء
Flow @imjeffnewman
10 Followers 138 Following
Jaime Alvarez @Jalvarez0907_
59 Followers 298 Following 🚀 12-yr Account Mgmt & Project Manager | AI Enthusiast | Remote Work Advocate | Process Innovator | Curious | #AI #ML #TechTalk #AIForGood
Mohammed Amer @MohammedAmerAI
161 Followers 336 Following Professional Account, passionate about using the latest technology available to digitally transform lives and businesses. No leisure/political talk.
PE Digital Marketing ... @PEDigitalMktg
167 Followers 144 Following Digital Marketing for PE Operators and PE-owned businesses. Managed $2B+ in lifetime digital marketing spend with 16 clients who have grown into the Fortune 500
CX_naija @cx_naija
1K Followers 486 Following Welcome to CX naija. Let's learn, share & explore opportunities in Customer Experience: customer support/success, etc, for Nigerians! | mail @[email protected]
Gui @maxxxgui
38 Followers 671 Following
Robin Samuel @robinsamuel
250 Followers 1K Following Marketing Professional with a love for everything digital. Here for Sports, Politics & Biz-Related Content.
Kikelomo Sowemimo Olu... @Kike_Sowemimo
2K Followers 2K Following Multi talented, customer centric Pharmacist,Cyber Security Student, Mom, Rational Drug Use Advocate,Speaker and most importantly, I am God's.
sian murphy @sjpmurph
89 Followers 458 Following created 1 beautiful but cheeky human being. Wife to my best friend. learning bod.
Chris Rodskog @crodskog
49 Followers 755 Following
Marwa Alghanim @Swalh71878Fyrwz
315 Followers 5K Following My bank account number JO14BJOR0890000013051981482005
Max Ellertson @maxwellvernon90
81 Followers 301 Following Forex Trader & Manager of Customer Success at Prop Forge
Josh Clawson @jclawsn
29 Followers 408 Following I'm Josh, founder & CEO @ Ox, the AI-native job training and enablement platform.
光 @zouluyumin
9 Followers 99 Following
Confidence Ikedinma @confidenceife
16 Followers 108 Following Christian|| Boy Child Advocate Conversationalist || CS and Product Curious Professional.
Huckleberry Consultin... @HuckleberryCSM
1 Followers 38 Following I founded Huckleberry Consulting LLC with a clear vision to transform client satisfaction into your most profitable asset.
HEMA SHARMA @Shar8_8
108 Followers 319 Following #GenAI #Customersuccess & #ProjectManager , #CertifiedScrumMaster #CertifiedSaFeAgilist #ProjectManagement #AI
Lou Zunin @LouZunin
1K Followers 5K Following Principal | Enterprise Sales & Success Leader @IBM | #Data | #Analytics | #AI/#ML | #GenAI | #Automation | #Security | #Cloud | #LeanAgile | #Advisor
Luaak Solutions @luaaksolutions
152 Followers 2K Following Unlock Pipedrive Success with Expert Consulting Elevate your CRM strategy with our Pipedrive consulting services and Discover how we can help you excel!
Rosalina @ChristinaR0SIE
0 Followers 63 Following
Clair Brenner @ClairBrenner
38 Followers 169 Following Don’t ask yourself what the world needs, ask yourself what makes you come alive. And then go and do that. Because what the world needs is people who are alive.
Odin CX Consultancy @cx_odin
199 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
The Customer Success ... @CustSuccessPod
1 Followers 22 Following your source for valuable insights, strategies, and real-world stories on building and maintaining successful client relationships.
Kevin Falvey @kfalvey
983 Followers 2K Following Biz Processes = Biz Growth... Fractional COO / Esq (CX, EX, ERP, BPO) Kaizen 🖥🤖📈🙌🏻
Xceltrait @Xceltrait
1K Followers 3K Following A #ServiceNow Partner that develops robust solutions and processes that help organizations accomplish their goals better, faster and smarter.
Pamella Botelho @apamellabotelho
66 Followers 91 Following Product Manager da Engage e Professora na CS Academy. Falo sobre Customer Success, Gestão de Produto SaaS B2B, Educação Corporativa, Aprendizagem e T&D!
Veriforce @VeriforceLLC
373 Followers 729 Following Our mission: To help bring workers home safe from high-hazard jobs We help companies with complex supply chains stay ahead of risk and protect their workers
The Customer Growth A... @ExcellenceInCS
537 Followers 148 Following The only awards celebrating revenue teams driving customer value.
Irit Eizips @iriteizips
3K Followers 2K Following Top 100 Customer Success strategist since 2013. Expert in helping companies scale CS operations. Offers research, strategy and technology services.Trends for United States
You might like
