Xceltrait @Xceltrait
A #ServiceNow Partner that develops robust solutions and processes that help organizations accomplish their goals better, faster and smarter. xceltrait.com Dallas, TX Joined February 2013-
Tweets4K
-
Followers1K
-
Following3K
-
Likes125
Did you know #ServiceNow and #GuidewireSoftware have partnered to transform insurance efficiency and customer experiences? What are your thoughts on it? Comment below! #Insurance #CustomerExperience #CustomerService #CustomerSatisfaction #DigitalTransformation #Technology
The new #CustomerService - Changing customer service landscape! #Infographic by @appirio #CSM #CustomerExpectation #CustomerExperience #CX #CustomerLoyalty #CustomerSupport #CustomerSatisfaction #CustomerFeedback #CustomerNeeds #Marketing #Business #DigitalTransformation
#Insurance companies must make #DataDriven decisions in today’s ever-changing landscape, as it has become an essential component instead of a mere luxury. Read why - bit.ly/3TuUxlq. #ServiceNow #FinancialServices #FinTech #Automation #DigitalTransformation
How to create a tailored #CustomerExperience program? Check out this #Infographic! #CX #CustomerService #CSM #CXM #EmployeeExperience #EX #CustomerFeedback #CustomerBehavior #CustomerCentric #CustomerSatisfaction #CustomerExpectation #Technology #DigitalTransformation
#WealthManagement organizations must plan for future performance, proactively handle difficulties, leverage creative ideas to satisfy changing consumer needs, and adapt to increasingly competitive markets. Read more at - bit.ly/445GDeK. #DigitalTransformation #FinTech
#CustomerNeeds are constantly changing. To evaluate or re-evaluate your company’s track record on #CustomerExperience, start with putting people at the center of your #Business! #Infographic via @Axway #CX #CustomerService #CustomerRelationship #CustomerLoyalty #SelfService
When it comes to #CX, companies are realizing, this time it’s personal! Here are three ways that companies can capture the value of improved customer experiences with #AI - bit.ly/3pfLauO. #CustomerExperience #DigitalTransformation #ArtificialIntelligence #Technology
Looking for a game-changing solution for your #FinancialService management? @Xceltrait has you covered. Visit our website to see how with the help of @ServiceNow #FSO, we can help your #Business thrive - bit.ly/3VlNR8I. #ServiceNow #DigitalTransformation #Automation
#Infographic - Take a look at some of the ways #AI is changing the #CustomerExperience landscape! Via @CrayonBigData RT @SapoursTech #CSM #CX #CXM #CustomerService #CustomerFeedback #CustomerSatisfaction #SocialMedia #Technology #DigitalTransformation #DataScience #Innovation
With the help of @ServiceNow #FSO, #FinancialInstitutions can build efficient and resilient operations to offer their customers the required support when needed. Learn more at - bit.ly/3zDpngx. #CustomerService #ServiceNow #DigitalTransformation #SelfService #FinTech
Following these latest digital #CX trends will help many brands fulfill their #CustomerExpectations and serve customers better in terms of #CustomerService and product categories. #Infographic source @Trupp4global #DigitalTransformation #CustomerExperience #SelfService #CXM
The future of insurance is automation and customer obsession. Are you ready to transform your back office, boost efficiency, and wow your customers? Comment below and tell us your biggest insurance industry challenge! #ServiceNowFSO #DigitalWorkflows #CustomerExperience
#CustomerEngagement through the digitally-enabled initiatives has been identified as the most crucial element of #DigitalTransformation! Refer to this #Infographic to know more. Source @alfapeople #BigData #DataScience #ML #AI #Technology #CustomerService #Automation
Read why every #Insurance firm needs to use #Solutions like @ServiceNow #FSO to achieve an enriched #CustomerExperience and stay ahead of the competition - bit.ly/3LWWdzb. #CustomerService #CX #CSM #Automation #Innovation #FinancialServices #ServiceNow #FinTech #FinServ
In this #Infographic, you will learn the six most effective #CustomerService tips to improve #CustomerSatisfaction! #CSM #CustomerExperience #CX #CXM #Business #CustomerFeedback #CustomerSupport #CustomerExpectation #CustomerRelationship #CustomerInteraction #CustomerJourney
Most #FinancialServices firms suffer from pain points, operational inefficiencies, and risks due to siloed #Data and procedures. Get assistance on how to switch to @ServiceNow #FSO will help solve these problems: bit.ly/2Zj43jo. #ServiceNow #Insurance #Banking #FinTech
By setting goals that are Specific, Measurable, Attainable, Relevant, and Time-bound, you can make sure you’re on the road to #CustomerService perfection. Source @talkativeuk #Infographic #CSM #CustomerExperience #CX #CXM #CustomerJourney #CustomerSatisfaction #Innovation
In today’s #CustomerCentric world, companies can’t afford to keep #CustomerService as an afterthought. Drive superior #Business outcomes with @ServiceNow #CSM - bit.ly/38IUrjs. #CustomerExperience #CX #CustomerSatisfaction #CustomerEngagement #Technology #Innovation
Here is an #Infographic that outlines ten essential components that allow you to deliver fantastic #CustomerExperience. Via @TADigitalInc #CX #CustomerService #CSM #CustomerFeedback #CustomerRelationship #CustomerCentric #CustomerSatisfaction #CustomerNeeds #CustomerSupport
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Noah @w7nkvyvbdov5
1 Followers 89 Following Join Prof. Andreas' crypto group for AI data analysis, risk management, and daily profits ($500-$5,000). Exclusive to US & Canada. https://t.co/FF4DvZW6IA
Bernardine Kitching @Bernardine56627
79 Followers 5K Following
Ruth @jones_ruth12
444 Followers 3K Following
Asma Murdy @AsmaMurdy46481
32 Followers 5K Following
ReneeThorndike @XySatP9Pllk21D2
0 Followers 123 Following
Anna @markland38anna
119 Followers 3K Following
Thasmough @thasmough27559
55 Followers 2K Following
Misty @rains12misty
160 Followers 3K Following
Sam Kline @sam_kline32665
106 Followers 3K Following
Louteigh @louteigh39275
0 Followers 216 Following
Mike Kalil @mikekalilmfg
1K Followers 2K Following agenda-free #industry40 news and insights. journalist-turned-marketer interested in #bigdata, #digitaltwins, #iiot, #digitaltransformation, #smartmanufacturing
Letha Hanawalt @LethHanawal
52 Followers 5K Following
Shelby Davidoff @ShelbyDavi54136
75 Followers 5K Following
Gideon Sullivan @SullivanGi61783
94 Followers 3K Following
Natasha Hughes @hughes_nat70046
0 Followers 881 Following
Mark Gilroy @thatmarkgilroy
2K Followers 2K Following Executive coach & mentor, facilitator, company director, 20+ years consulting experience. YouTuber 🎬
Perry Westre @per_westr
69 Followers 5K Following
Lili Erchul @li_erchu
71 Followers 5K Following
Ankush Jatt Rana @arana9568
10K Followers 10K Following Digital Marketer | PPC | SEO | SEM | Google Adwords | Social Media Manager at Asti Infotech Pvt Ltd
Grisel Braughton @BraughtGri
69 Followers 5K Following
Latasha Stocki @latash_stock
23 Followers 2K Following 🔶Latasha . 18 . Crazy Presale of crypto casino👇💰
Mike Schiemer @MikeSchiemer
201K Followers 132K Following Dad | Uncle | Frugal Entrepreneur | Digital Marketer | SEO | Bootstrap Business | SEM | PR | ORM | Author | Investor | Dividend Dominator | ADR Annihilator
Drucilla Dyals @DrucillaD16005
72 Followers 5K Following
Vpn Worlds @VpnWorlds
1K Followers 3K Following Voice over IP converts your voice into a digital signal, compresses it, and sends it over the internet.
Colene Clerkley @ClerklCole
63 Followers 5K Following
Digital World @infodigitalword
92 Followers 265 Following The Importance of Transparency – Fueling Trust and Security Through Communication #CyberSecurity #infosec #security #cyber #tech
Amalia Vandivier @a_vandivie
72 Followers 5K Following
pieswiss @pieswiss6920
60 Followers 2K Following
Nathalie Hannaway @NathaHanna
28 Followers 2K Following Nathalie - 20 - Earn your own Crypto casino👇🍓
Mike Collins @Community_Mike
4K Followers 3K Following Customer Experience @LooopCo | #Digital | #Learning | #Marketing | #Performance |#Resources | #Community | #Collaboration | Views my own
Calilio @caliliovoip
122 Followers 84 Following The Modern Business Phone System | Virtual phone Number | Cloud Phone system | VoIP phone system | Business communication system | Virtual phone system
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Laura Overton @lauraoverton
8K Followers 689 Following Continually curious about the practical stuff that links learning innovation to business impact | Enabling #learningChangemakers | Cofounder Emerging Stronger.
Donald H Taylor @DonaldHTaylor
14K Followers 2K Following Learning, technology, performance. Chair: Learning Technologies Conference, Emerge workplace learning group. FLPI, DPROF. https://t.co/XgtR14e3cv…
Michelle Ockers @MichelleOckers
5K Followers 578 Following Learning leader, organisational learning strategist, #LearningUncut podcast host, co-creator of #EmergentMasterclass #LearningStrategy
Charles Jennings @charlesjennings
11K Followers 800 Following Making Learning Work. Duntroon Consultants. 70:20:10 Institute. Internet Time Alliance. Former Academic and Chief Learning Officer.
Mike Schiemer @MikeSchiemer
201K Followers 132K Following Dad | Uncle | Frugal Entrepreneur | Digital Marketer | SEO | Bootstrap Business | SEM | PR | ORM | Author | Investor | Dividend Dominator | ADR Annihilator
Ankush Jatt Rana @arana9568
10K Followers 10K Following Digital Marketer | PPC | SEO | SEM | Google Adwords | Social Media Manager at Asti Infotech Pvt Ltd
Niall Gavin 💙 @niallgavinuk
5K Followers 2K Following Husband, Dad, Learning Consultant, CIPD, LPI & independently; Speaker, Chair, Blogger & Tweeter, I know a little about a lot & a lot about very little!
Mike Taylor @tmiket
16K Followers 16K Following Passionate speaker & traveler with a love for lifelong learning, creative design, & tech innovation. Polyglot tool user, always seeking new challenges.
Blaize D'souza ❤️ @blaizedsouza
3K Followers 5K Following technologist | generative ai | multi-cloud | kubernetes | edge computing | stream processing | reactive systems | microservices | ml | iot | fog computing
Colin Steed @ColinSteed
5K Followers 742 Following Founder Learning Now TV, Ex CEO LPI, Author 'Facilitating Live Online Lrng', Founder Learning Awards, Learning Live, Learning Directors Network,TPMA, COLF/CDOL
Mark Gilroy @thatmarkgilroy
2K Followers 2K Following Executive coach & mentor, facilitator, company director, 20+ years consulting experience. YouTuber 🎬
Biz Comm Strategies @BCstrat
39K Followers 43K Following A community of experts & consultants focused on #Enterprise #UComs #Mobility, #CCTR, #CX,, #telecom #5G: Tweets by @evankirstel: https://t.co/JL6As8H9XS?amp=1
Jeremy Scrivens @JeremyScrivens
144K Followers 133K Following Positive Change, Transformation and Design of Modern Working in Disruptive Times. Thought Leader, Consultant, KeyNote Speaker and Facilitator
Meg Peppin 💙 @OD_optimist
7K Followers 1K Following Consulting, coaching, thinking partner, facilitation, workplace culture #thinkingenvironment #OrgDev #culture On threads, bluesky and LI.
Jo Bolton @JoWainwright0
3K Followers 1K Following Head of Ppl Development: passionate about org change, coaching, culture, leadership, and ‘thinking environments’. Happiest in company of @31smbolton
Michelle Ansell @MKAMichelle
713 Followers 769 Following Recruiter, Owner Douglas Jackson @douglasjackson, High-end retained executive search, diverse, impactful leadership. Love business, recruitment, customer, CX DX
Gary Smith @Gary_A_Smith
724 Followers 954 Following #CustExp and #ContactCentre expert. Championing #Analytics to drive better decision making - the science of better #OR #CX #VoC #CEM #CCtr #CustServ
Jo Cook @LightbulbJo
8K Followers 7K Following Virtual classroom & webinar train the trainer at Lightbulb Moment. Editor for @TrainingJournal online magazine for workplace learning.
Peter Linder @OneLinders
6K Followers 6K Following Keynote speaker & content creator, deciphering 5G & mobile G forces. 11,900 days @Ericsson #5G #UseCases #Cloud #Enterprise5G #MobileQoE #XR
Mark Hendy 🏴�.. @MarkHendyHR
5K Followers 3K Following Senior HR Professional / #HRTech / #EvidenceBasedHR / #OD Swans Fan
Brightmine @WeAreBrightmine
32K Followers 4K Following With more than 10,000 customers, Brightmine, formerly XpertHR, is a leading global provider of people data, analytics and insight.
Alastair @HRTinker
5K Followers 2K Following HR professional who was known as a pseudonym. Can generally be found chasing eggs and running in lycra #tinkerology
Tamasin Sutton @TamasinS
1K Followers 820 Following Non fluffy HR Consultant. Passionate about travel & Gin. Views my own & sometimes witty! Helping orgs w/people stuff & @CIPD_NE Comms Lead.
Stephanie Atkinson @stephatkins
5K Followers 6K Following Leading @compassintel @vMarqueLLC Serving @ElevateOurKids @iotcoffeetalk #womenintech #servantleaders #B2B #futureofwork #iot #enterprisetech
Nextiva @Nextiva
22K Followers 241 Following Nextiva empowers businesses to build Amazing customer relationships that start with a conversation on one AI-powered platform. ☁ #AmazingService #TeamNextiva
Mike Collins @Community_Mike
4K Followers 3K Following Customer Experience @LooopCo | #Digital | #Learning | #Marketing | #Performance |#Resources | #Community | #Collaboration | Views my own
Ciprian Arhire (he/hi.. @Ciprian_Arhire
3K Followers 4K Following HR Leader #FutureOfHR & #FutureOfWork Global Head of People Experience & HR Transformation | OD, D&I, LGBT+ | ex @capgemini @TEDx @CIPD @aiesec @cipdlondon @DHL
Barry Flack @barryjflack
7K Followers 7K Following 🧩Fractional & Interim HR Executive 🤔Workforce Strategist - People, Place & Technology 💻 #HRTech Advisor ✍️ Writes & talks about a better #FutureOfWork
🇺🇦 Ross Garner @RossGarnerMT
2K Followers 2K Following Mind Tools Head of Content and Custom Solutions | Learning Designer of the Year 2019 | Author of ‘Centauri’s Shadow’ (COMING THIS APRIL)
Ian Pettigrew @KingfisherCoach
9K Followers 7K Following Empowering True Strength in Leaders. Research: Strengths and Hope. Founder @ConnectingHRmcr & #ConnectingHRforJustice #YNWA
Irfan Ahmad @irfanahmad1989
4K Followers 47 Following Curator, Editor, Founder @digitaliworld, trends hunter. See what I'm pinning here: https://t.co/vGWBJGyoIX
Workstatus @workstatusapp
2K Followers 5K Following Workstatus - New Age AI-Based #WorkforceManagement & Analytics Software That Makes Your Team More #Productive.
(((Rachel Burnham))) @BurnhamLandD
4K Followers 1K Following I help individuals & organisations use drawing & Sketchnoting to think, learn & work better. My background is in L&D and OD. I love jazz & gardening
Rich Bohn @RichBohn
8K Followers 9K Following Rich Bohn, the oldest living independent #CRM analyst! His first CRM review appeared in January-1985 and his passion for the topic has only grown since then!
Helen Amery @WildFigSolns
5K Followers 3K Following Deeply resolving repeating patterns, to create a life of aligned expression. Guide | Coach | Author
Katie Jacobs @katie_jacobs
11K Followers 2K Following Write & speak about the world of work. Was editor @hrmagazine & @supplymgmt & ran HR Leader Network @CIPD. Not always serious. Views mine unless you want them
Fiona @fionamcbride
6K Followers 1K Following L&D professional who loves helping people learn | Learning Consultant & Facilitator | #YogaTeacher 🧘🏻♀️ @LnDcowork co-founder | Pronouns She/Her
EvaluAgent @evaluagent
1K Followers 1K Following EvaluAgent; the multi-channel #QualityAssurance monitoring platform that engages agents and helps deliver a compliant #CX!
𝗡𝗜𝗖𝗞 @Scruffy_Nick
4K Followers 2K Following I do CEO stuff at @ThePxHub #Culture #EmployeeExperience #EmployeeEngagement #PeopleExperience #Coffee oh, and we are a certified #Bcorp
Gary Cookson @Gary_Cookson
13K Followers 6K Following Dad x4, hubby 2 @kaaattttiieee. Director: EPIC. FCIPD, FLPI, workplace performance expert. HR Most Influential. Speaker. Author of https://t.co/uj9iaW7Bf3
Andy Lancaster @AndyLancasterUK
14K Followers 5K Following Chief Learning Officer and Consultant at “Reimagine People Development.” Speaker and author with a Business Book Award for Driving Performance Through Learning.
Tim Scott @TimScottHR
8K Followers 3K Following People Director, Dad, pragmatist, music lover (one-time producer and still occasional DJ) and car geek, in varying proportions. @[email protected]
Dan Rockwell @Leadershipfreak
326K Followers 144K Following When you follow me I hope you say that guy made my life better. Top 50 Leadership Expert. Top 30 Leader in Business. Prolific blogger. Co-author of The Vagrant.
Stephen Hamlet @StephenHamlet1
1K Followers 960 Following CEO @RussellBedford #Global #Network Passion for #travel & connecting #people 350 offices 100 countries #Engaging #Energising #Enhancing #PersonalityOfTheYear🥇
Diana M @DianaMaltseva8
2K Followers 3K Following I'm a professional blogger and content manager. I write about music services for businesses, software solutions, and technology innovations.
Perry Timms 🐦 @PerryTimms
17K Followers 9K Following PTHR (a BCorp) CEO | No 1 HR Most Influential Thinker 2022 | Author: Transformational HR & The Energized Workplace | MCIPD | FRSA I 2x TEDx Speaker | Self-Mgmt
Nicholas Kristof @NickKristof
1.9M Followers 4K Following NY Times columnist, author and farmer of cider apples and wine grapes @KristofFarms
Chad Smith @chad_d_smith
2K Followers 2K Following Managing Client Partner for FranklinCovey's Education Practice serving North Carolina and South Carolina
Charlie J @HRFishbowl
25K Followers 481 Following highly over-rated person | reluctant midwesterner | founder | chro | #hr | #culture | only human beings can make work meaningful | well, money can too | he/him
Gem Dale @HR_Gem
18K Followers 1K Following Does HR and flexible/hybrid working stuff. Author. Lecturer. Feminist. Gymaholic. Usually over-caffeinated. Contact: https://t.co/w772thbLmW
RT @Xceltrait: Know in detail about the types of #CustomerService, from this #Infographic via @FutureOfCEC! #CSM #CXM #CustomerNeeds #SocialMedia #SelfService #CustomerEngagement #CustomerRelationships #CustomerExperience #CX #Ecommerce #Automation #Tech… pic.x.com/ysam8xh3rp
Top 8 Use Cases of #RPA in Retail bit.ly/3rmFP30 Via @ingliguori #DigitalTransformation #100DaysOfCode #MachineLearning #BigData #martech #Analytics #IoT #ArtificialIntelligence #AI #DataScience #DEVCommunity #IIoT #IoTPL #RetailTech
E-commerce can be a great way for a small business to reach a wider audience. The main benefits of e-commerce include the following #Infograpahics @shiprocket #Ecommerce #commerce #business #customerexperience #Tech #innovation
Take a trip down the CX/EX lane with Mark Smith and @cmswire as we usher in a new era of #customerexperience and find ways to combat staff shortages with resources to improve productivity amongst employees. #employeeexperience #CX Read more: spr.ly/6011zsOmz
Whatever your customers are buying from you may meet their expectations. However, that’s not always why the customer buys from you in the first place. It’s all about the customer experience. forbes.com/sites/shephyke… #customerloyalty #customerservice #customerexperience
#infographic Benefits of collecting customer data in sales and marketing. #salesdata #salestech #marketing #business #salestips #business #bsales #martech #salestechnology #salesenablement #marketing #salesstrategy #businessstrategist #data #saleskickoff #salestools
Bad vibes in your corporation are extremely hard to get rid of. Sometimes you need to completely tear down the walls of the company to get the stench out.
Is Your Customer Experience Data-Driven? Great. Now How Good Is Your Data? cmswire.com/digital-experi… #CX #CustomerExperience
"They rebel against business-as-usual and never let 'the way things are' get in the way of 'the way things could be.'" f-st.co/SaU6TuX
What It Means To REALLY Know Your Customer -- REALLY Know Your Customer Podcast Episode 1 with Betsy Westhafer and Tony Bodoh Listen on your favorite podcast app or watch here bit.ly/2QiYEB6 #business #customersuccess
Safe-haven yen hits one-month low as Omicron concerns ease reut.rs/3134bVi
A powerful storm hits western Japan with record snowfall, disrupting flights, train travel and leaving hundreds without power trib.al/TEjo2C8
My Top 5 #CX Trends In 2022 @Forbes ow.ly/7QCb50H6x1M
Customer experience is simply the act of making people's lives easier and better.
RT @Xceltrait #Infographic: Did you know how much it costs to retain a customer? CC: @BlakeMichelleM @kateleggett @DonFluckinger @GiantEagle #CX #CustomerService #Customer #NewCustomer #ExistingCustomer #DidYouKnow
The impact of 5G will be significant in all sectors. However, there are sectors where the potential expressed by 5G will be enormous with incomparable advantages compared to the standards we are used to. Microblog & social design by @antgrasso #5G #DigitalTransformation
McKinsey research found that 52 percent of #retail activities could be automated, at least partially. In the face of this, retailers need to adjust their operating model to become future-ready ➡️ mck.co/3n2ubbx
Join us on Wednesday 11/17 at 11am (EDT) to learn about MongoDB’s document model and how to spin up your first database.
Customer narcissism, revenge, incivility, and brand hate. These are realities for customer experience leaders, too. Learn more in the blog. #cx #customers #revenge #customerexperience practical-cx.com/post/customers…
Data management 💻 Decisioning 💡 Design 🎨 Distribution 👐 Measurement 📏 These 5 key areas can power your company's end-to-end personalization approach. Discover more here: mck.co/3jOUP5M
Trends for United States
You might like
