CSG @csg_i
CSG delivers customer engagement solutions that help you acquire, monetize, engage and retain customers. Let’s work together to solve your business challenges. csgi.com Greenwood Village, CO Joined July 2011-
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If rising print costs and compliance headaches are hitting your team hard, Madison Advisors’ whitepaper is a must-read. 📖 Find out how outsourcing print operations can change the game for P&C insurers. 👉 spr.ly/6012AzxxM #PCInsurance #PrintOperations #OutsourcingPrint
Find out how #Entitlements can help #MVNOs 📈 boost loyalty, 📉 cut costs, and 📲 stay ahead of what’s next. Watch our Tech Talk on demand for a deep dive into real-world success stories, strategies, and insights. 👉 spr.ly/6013AzJk9 #EaaS #eSim
See what the @Gartner_inc® Hype Cycle™️ for Banking Customer Experience says about customer journey analytics—and our take on how you can leverage it today. 👇 #BankingCX #JourneyAnalytics #Gartner #CustomerExperience #CX spr.ly/6012AzJO8
It's not always the big interactions that drive customers away. It's often the small frustrations that pile up.😡 Learn how to identify these gaps and use #AI to fix them before they cost you loyalty. 🔗 spr.ly/6017AzJBS #CustomerExperience #CustomerCare #OmnichannelCX
📲 CSG Xponent gives your agents real-time insights into the customer journey, so they’re never guessing. That means 💨 faster answers, 📞 smoother calls, and 😄 better outcomes. 🔗 spr.ly/6012AK3Qp #CX #CustomerExperience #CustomerCare #CustomerJourney
Legacy Entitlement servers slowing you down? With eSIM & new entitlement use cases moving fast, agility matters. 📲 Join @Apple, @NetLyncTech, and us for a live webinar. 👉 spr.ly/6016AK3bg #MVNO #MNO #UniversalEntitlements #Entitlements #EaaS #eSim #Apple #NetLync
Telcos are sitting on a gold mine of data—AI will help mine it. ⛏️ In his op-ed for @techday_asia, Letchu Narayanan, VP of APAC, shares how telcos can embrace innovation and earn customer loyalty with AI. Read on 👉 spr.ly/6016AK13g
Your website isn’t the start of the journey—it’s the finish line 🏁. Customers connect with your brand way before they arrive. 👩💻 Unlock the hidden digital touchpoints that drive real engagement & growth. 👉 spr.ly/6012AyN7g #CustomerExperience #CX #CJO #JourneyAnalytics
What if every banking deal was 🧠 smarter, 💨 faster, and more 💰 profitable? Meet with us at @Sibos to explore how we can help you turn pricing complexity into a competitive advantage. 👉 spr.ly/6017AHRKZ #Sibos2025 #BankingOperations
Managing complex quotes across multiple sites, products, and networks doesn’t have to be impossible. 👩💻 CSG Quote & Order offers a smarter way—recognized by industry analysts as the #1 solution for complex #B2B telecom quoting. 🔗 spr.ly/6016AHRBq #QuoteToCash #CPQ #AI
How much are data silos costing you in missed payments? 💸 One brand unified customer data from 30+ sources—then used the richer insights to capture 10% more payments. Get the full play-by-play. 👉 spr.ly/6010AHueq
🌐 Broadband is evolving fast—and so is CX. For @MarTechEdge, Reid Jenkins, VP of Strategic Business, shares how providers can move with agility, embrace AI and deliver proactive, personalized experiences. ✅ Read on: spr.ly/6010AHRZA
80% of future #telecom growth will come from #B2B 📈— yet most #CPQs aren’t built for #telco complexity. 🌐 Our latest report uncovers how telco-specific CPQ platforms are transforming sales for Tier-1 and Tier-2 #CSPs worldwide. 👉 spr.ly/6016AGFuw #QuoteToCash
“Oh, I didn’t know we could do that!” 🤷♀️ We’ve all heard it from customers. The problem usually isn’t the feature—it’s the follow-up. Here’s how to make sure the right users see the right value at the right time. 👉 spr.ly/6017AG3jS #CX #CustomerExperience
🚨 Last chance to register! Billing isn’t just back-office—it’s a CX moment that can make or break loyalty. Join Keith Wilson and guest speaker @forrester’s Lily Varon for our upcoming webinar. 🔗 spr.ly/6017AG3KW #CX #CustomerExperience #BillingExperience #AI
80% of future telecom growth will come from B2B in emerging markets. 📈 💡 CSG Quote & Order leverages AI to manage, sell, and monetize complex B2B services with speed, accuracy, and agility. Watch the demo. 👉 spr.ly/6012A8Ncy #CPQ #AI #TelecomGrowth #B2B
📉 Churn is the silent killer for #CSPs. 📈 Personalization is the cure. In this @tmforumorg Executive Interview, Ian Watterson reveals how #AI-powered recommendations are transforming #CustomerEngagement. ➡️ spr.ly/6019A8NeN #CX #PersonalizedCX #CustomerExperience
CSG Data Manager processes billions of transaction records per week, enriching, routing, & standardizing data in real time across every system & channel. 💡 Meet with our experts at @Sibos to learn more. 🔗 spr.ly/6015A8NZL #Sibos2025 #BankingOperations #DataComplexity
With CSG Communication Studio Letters, you can upload a CSV file ⬆️, schedule your delivery 🚚 and watch it go live in minutes—not months 🗓️. No IT, no hassle, just results. Contact us for a demo. 👉 spr.ly/6014A8go0 #PrintAndMail #PrintOperations
🚨 Big news! 🚨 Our 25+ year partnership with @CharterNewsroom is now extended through 2031! 🎉 With CSG Ascendon + ACP, we’re powering the future of digital entertainment + growth. 🚀 🔗 Learn more: spr.ly/6015A8aC7 #Telecom #CX #SaaS #AI
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