CSG @csg_i
CSG delivers customer engagement solutions that help you acquire, monetize, engage and retain customers. Let’s work together to solve your business challenges. csgi.com Greenwood Village, CO Joined July 2011-
Tweets8K
-
Followers3K
-
Following893
-
Likes1K
Everyone talks AI. Few can actually prove it.💡 Our AI isn’t an overlay or a buzzword. It's already embedded in mission-critical systems. That means every day it’s delivering outcomes you can measure. 📊 Learn more. 🔗 spr.ly/6019A9UnW #CX #CustomerExperience #AI
AI Innovation: Balancing Trust, Agility and Speed in Banking. In this #FinextraTV interview, Ian Watterson – SVP Go-To-Market at @csg_i, shares how #banks can bring #AI #innovation into everyday #operations without losing #customertrust. He explores the paradox of moving fast…
Most drivers only see the bill from a tolling agency. 🚙 💰 When that notice is confusing, payments slow down & trust erodes. Turn invoices into clear, customer-friendly experiences that drivers actually want to pay. 👇 #Tolling #SmartMobility #CX spr.ly/6011A9UG3
80% of U.S. customers who've churned cited poor service. Clear communication around appointments isn’t optional—it’s essential. 🤳 See how timely updates keep customers coming back. 👉 spr.ly/6017AgZGL #CustomerExperience #CX #CustomerCommunications #AppointmentReminders
Stop guessing about your #CustomerExperience—start knowing. 🧠 At #CCWEurope, Megan Lukitsch will reveal how top brands are using #JourneyAnalytics to transform uncertainty into measurable impact. 🔗 spr.ly/6019Agkhv 📅 Tuesday, October 7 | 11:45 CEST #CX #CJO
CSGers across the globe – from Atlanta to Bangalore to Cape Town – made a real impact during this year’s Week of Kindness. 💌 Together, we logged over 3,200 hours of volunteer time in just one week! #CSGcares
“Hey, we miss you.” Isn’t enough. ❌ Real retention means real effort. ✅ CSG Xponent stops the customer churn before it starts. 👉 spr.ly/6016Agk00 #CustomerExperience #CustomerRetention #CX #CustomerLoyalty
In Frankfurt for @Sibos? So are we! 🎉 Meet with one of our experts to discover how we empower banks to drive profitable growth & operational efficiency through #AI-driven pricing & intelligent #DataManagement. 👉 spr.ly/6012AgkQ6 #BankingOperations #Sibos2025
❌ Missed appointments = lost revenue. 💸 This EHR leader achieved 89.5% reminder success and deliver secure patient access in 1.2 seconds. Check out the story. 👉 spr.ly/6017A5AfP #CustomerExperience #CX #HealthcareCX
🌱 One global #CSP proved it—achieving upsell lift by 336% with personalized offers delivered at the perfect moment. Real-time, tailored engagement turned casual interactions into major growth. Learn more. 👉 spr.ly/6015A5AjL #CustomerExperience #CustomerRetention
Modern #bankingTransformation doesn’t require ripping everything out. 🏦 Over at @FinTech_Futures, Richard Ullenius, our VP of Global Banking and Channels, shares how targeted changes can modernize #banking systems while keeping #CX front and center. 💡 spr.ly/6015A5xAl
💡 AI in #banking is about trust. Ahead of @Sibos 2025, SVP of Go-To-Market Ian Watterson joined @Finextra TV to explore how banks can bring #AI into everyday operations without losing the confidence of their customers. Watch the full conversation 👇 spr.ly/6014Aj7NY
Struggling to manage complex #B2B quotes in telecom? You’re not alone. 👩💻 Most #CPQs can’t handle the unique challenges of #telco sales — but telco-specific platforms are changing the game. Access the full insights. 🔗 spr.ly/6014AjnKi #B2BTelecom #CSPs #QuoteToCash
This year is all about proving the impact of #CX. 📈 Liz Bauer, Chief Experience Officer, explains why everyone from the CEO to the CFO is asking for hard data. Discover how to 'Prove it' in the 2025 State of the #CustomerExperience Report. 👉 spr.ly/6014AjVhw
🚀 Ready to show real #CX impact?—(not just talk about it?) We are joining #CCWEurope, October 6–8 to share how leading brands are capturing customer attention at critical moments and demonstrating measurable ROI. Let's connect. 👉 spr.ly/6015AjTUN #CustomerExperience
Most billing reminders are noise. These worked. ✅ See how one business used personalized messages to capture 10% more payments and achieve quicker cash flow. 👉 spr.ly/6012Aj8JO #CustomerExperience #CX #BillingExperience #PersonalizedCX
Discover how Entitlements are changing the game for MVNOs. 📲 Hear real-world customer success stories and strategies from operators leading the way. Watch on demand today. 👉 spr.ly/6014AbK8Y #MVNO #Entitlements #EaaS #eSim
Rising costs are forcing P&C insurers to get smarter with print operations. 🧠 Madison Advisors explains why outsourcing might be the strategic move you need. 👉 spr.ly/6013Ab1Ul #PCInsurance #InsuranceOperations #PrintOperations #PrintAndMail
Want to grow feature adoption? Stop selling—start serving. 📲 With the right messaging, you can lead users to value before they drift, churn or click away. Read the blog to learn more. 👉 spr.ly/6014Ab1g4 #CustomerExperience #CustomerRetention #CX
The key to #AI success in #CX in 2025? Balance. ⚖️ Quick AI support is great, but authentic personalization is essential. Discover how to achieve this crucial balance in our 2025 State of the #CustomerExperience Report. 👉 spr.ly/6018AZsJQ #PersonalizedExperience
Light Reading @Light_Reading
23K Followers 1K Following Light Reading delivers news, special features, interviews, blogs, opinion columns & video reports to the global telecom industry.
Antonio Grasso @antgrasso
348K Followers 65K Following Technologist turned Global B2B Influencer | Founder & CEO | Thought Leader & Author | Driven by Human-Centricity
GSMA Intelligence @GSMAi
6K Followers 949 Following GSMA Intelligence is the leading source of data and analysis, serving the mobile ecosystem and beyond.
Dean Bubley @disruptivedean
16K Followers 4K Following Telecom Futurist & 5G / 6G / WiFi / FTTX / spectrum / policy analyst, advisor & public speaker. Analogy sharpshooter.
Justin Springham @SpringhamJustin
3K Followers 2K Following #Gooner, #F1 fanatic, gym addict, 20 years in #mobile tech, Director of Media Content & Broadcast at #GSMA (where I manage @mobileworldlive). Views my own.
Ericsson Software @EricssonSoftw
29K Followers 5K Following 📣 We have moved! Follow us at @ericsson for news on cutting-edge IT innovations shaping mobile networks.
Telecoms.com @telecoms
30K Followers 132 Following Delivering news, special features, interviews, opinion columns & video reports to the global telecoms industry. Free daily newsletter: https://t.co/JHYAbIb6aB
oinakblog @oinakmaria
196 Followers 1K Following
AhmmdWalid Karimi @ahmmdwalid62729
2 Followers 13 Following
Dino Pegoraro @tommy040156
169 Followers 2K Following
The Duke of Gatoromer... @sammyboy2030
2K Followers 7K Following I love Numbers,they dont lie.A lover of life,stauch catholic and a future president
David Buckmaster @DavidB67988
15 Followers 330 Following
ATOP Computer Solutio... @AtopComputer
18 Followers 232 Following We are a company, with the resources to unleash the power of advanced IT solutions.
CupAndHandleX🇺🇸 @Bleihop593206
34 Followers 2K Following 15-30% Monthly | 2 High-Conviction Stocks.Short-Term Gains: 15-20% in Days/Weeks.DM "JOIN" for WhatsApp Alerts. Live Trade Signals • Market Analysis
Shyamal Patabendige @shyamal_pat
63 Followers 196 Following Software Architect @csg_i | x @ADL_atthelab, @workfall, @VirtusaCorp. Exploring @Java_EE & @CloudNativeFdn. Opinions are my own.
Pad @deck3159
200 Followers 535 Following
Radhika Kolli @RadhikaKolli_RK
0 Followers 16 Following
Business Agility USA ... @bizagilityusa
92 Followers 2K Following Business Agility USA LLC offers Consulting, Staffing, Training, and Coaching Services related to Business Agility
Ocean Group @oceangroupindia
146 Followers 425 Following Ocean Group is an Indian based Manpower supplier to Maritime Security Services worldwide.
Morgan Bell @MorganBell259
163 Followers 1K Following I work for @McAfee Social Media Marketing team! I enjoy spending my time with my beautiful wife, working out, playing Xbox, and I'm saved by Grace thru Faith!
TechLedWorld @techledworld
22 Followers 58 Following 🌐 Your gateway to the Connected Markets multiverse 📊 Expert insights on AI, 5G, IoT & smart cities 🔗 Sign up: https://t.co/U9UWDVBsZW
Saurabh Raj @srj100x
90 Followers 681 Following Just a curious guy who loves tech, science, and philosophy. On a mission to make 2025 the best year of my life. Open source: https://t.co/A408CmHr3V
Mj Panchal @MjPanchalJr
7K Followers 7K Following Graphic & Web designer-developer, Engineer, Science Enthus., FamilyMan, Art & Design, Old-school, IMDb-top-list & Books. - “qué será será”
Ashish Pande @ashishpande
9 Followers 58 Following
Rohit Deb Choudhury @RohitDebCh1
39 Followers 441 Following AUS'26 || Summer Intern @IITG || loves to code || Engineering 🎓||
Karoui Marouene @KarouiMarouen
0 Followers 598 Following
Peumi Rodrigo @PeumiRodrigo
4 Followers 33 Following
Aditya Khoje @khoje_aditya
118 Followers 2K Following
shivansh puri @shivanshpu29280
230 Followers 4K Following
Vivek Roushan @VivekRoushan4
96 Followers 3K Following
Sai Nath Vinnamudi @SVinnamudi64558
27 Followers 123 Following
Ardawmaw @Ardawmaw4689
34 Followers 1K Following
Amanda Gift @Amandagift30
945 Followers 5K Following Feels Good Making Profit Every Now And Then 😂😂 Come And
Syed A. Muhammad @Arsalan14
220 Followers 1K Following Building A Universe For A Universe #Strategy #Investmentbanking #ProductManagement #BehavioralScience #BehavioralEconomics #Consultant
sorakisu @0xsorakisu
1K Followers 7K Following Entrepreneur & Investor | Passionate about innovation | Holding Ethereum, shaping the future
Edward Cabrera Angel @eddwards86
59 Followers 555 Following Me encanta el análisis de procesos, aprender nuevos conceptos, mejorar continuamente y ser un líder que ayude a muchas personas y sus negocios.
Corestart Education I... @corestartedu
5 Followers 108 Following
PhoenixSiren @Neheem6293375
1 Followers 115 Following
Ritesh Chauhan @tooMuchCoding
8 Followers 1K Following FULLSTACKDEV Passionate Developer | join with me to build some industry level project 🙂 ~Entrepreneur on a Mission
Danielle Rios @TelcoDR
3K Followers 1K Following The telecom industry runs on 30-year-old code thwarting growth and innovation. I’m rewriting telco software with cloud and AI. Acting CEO @Totogi.
Light Reading @Light_Reading
23K Followers 1K Following Light Reading delivers news, special features, interviews, blogs, opinion columns & video reports to the global telecom industry.
Mike Dano @mikeddano
14K Followers 941 Following Lead Industry Analyst at @Ookla. Previously a telecom journalist.
Antonio Grasso @antgrasso
348K Followers 65K Following Technologist turned Global B2B Influencer | Founder & CEO | Thought Leader & Author | Driven by Human-Centricity
Ericsson @ericsson
261K Followers 313 Following We’re transforming connectivity with AI, cloud, and mobile, building the foundation for a digital ecosystem that connects innovators and industries worldwide.
GSMA Intelligence @GSMAi
6K Followers 949 Following GSMA Intelligence is the leading source of data and analysis, serving the mobile ecosystem and beyond.
Dean Bubley @disruptivedean
16K Followers 4K Following Telecom Futurist & 5G / 6G / WiFi / FTTX / spectrum / policy analyst, advisor & public speaker. Analogy sharpshooter.
VentureBeat @VentureBeat
705K Followers 2K Following Obsessed with covering transformative technology.
Justin Springham @SpringhamJustin
3K Followers 2K Following #Gooner, #F1 fanatic, gym addict, 20 years in #mobile tech, Director of Media Content & Broadcast at #GSMA (where I manage @mobileworldlive). Views my own.
Ericsson Software @EricssonSoftw
29K Followers 5K Following 📣 We have moved! Follow us at @ericsson for news on cutting-edge IT innovations shaping mobile networks.
Telecoms.com @telecoms
30K Followers 132 Following Delivering news, special features, interviews, opinion columns & video reports to the global telecoms industry. Free daily newsletter: https://t.co/JHYAbIb6aB
Advanced Television @advancedtv
6K Followers 97 Following
TelecomTV @TelecomTV
14K Followers 1K Following Market-leading provider of video-based news, analysis and events to the global telecom industry.
Restream @Restreamio
182K Followers 282 Following Create high-quality live videos on X, YouTube, LinkedIn, and more, all at once. Premium plans → https://t.co/ASLLK6bbFZ
Microsoft Partner @msPartner
208K Followers 645 Following Microsoft AI Cloud Partner Program news, success stories, and resources to empower your business to achieve more.
Adrian Swinscoe @adrianswinscoe
8K Followers 2K Following Customer Experience. eXperience Leadership. Advisor. Speaker. Best-Selling Author (How To Wow, Punk CX and now Punk XL). @Forbes contributor. Aspirant Punk CXer
![[Industrial] Internet of (Things|Everything)](https://pbs.twimg.com/profile_images/545659672233902081/7au-dnA0.jpeg)
Vodafone Business UK @VodafoneUKBiz
5K Followers 473 Following Technology is nothing without humanity driving us forward. For small business guidance, tips & news follow @VodafoneVHubUK #TogetherWeCan
Telcoin20 @TelcoIn20
257 Followers 69 Following Telco in 20 is a newsletter and award-winning podcast for telecom execs. Recognized as one of @forrester’s Top 100 Channel Podcasts, hosted by @TelcoDR.
Erica Morrison @ericarmorrison
395 Followers 121 Following Vice President, Software Engineering, Cision
Microsoft @Microsoft
14.0M Followers 2K Following We're on a mission to empower every person and every organization on the planet to achieve more. Support: @MicrosoftHelps
Microsoft #Telco #5G ... @MSFTTelco
2K Followers 732 Following Official X for the Microsoft Telecommunications Industry, with the latest news and updates on the industry and our partners.
Quibble @TeamQuibble
382 Followers 226 Following ☀️ Revenue Management for Short-Term & Vacation Rentals - Enjoy Pricing Ease of Mind! 🏘#revenuemanagement #vacationrentals #shorttermrentals
Scott Prugh @ScottPrugh
1K Followers 1K Following Software Architect, Lean Business Leader, Husband, Father, Life Long Learner
Patrick Moorhead @PatrickMoorhead
53K Followers 4K Following Founder, CEO, Chief Analyst @MoorInsStrat. Co-founder of @TheSixFiveMedia and @Signal_65. Healthspan improver. Ex-AMD Corporate VP, AltaVista, Compaq, AT&T.
CTCP - Certification ... @ctcp_telecom
336 Followers 3K Following CTCP is a company designated by the Brazilian government (#Anatel) for the issuance of certification of #telecommunications products for use in #Brazil.
Sarah-Jayne Gratton @grattongirl
154K Followers 41K Following Co-author of Playing God with Artificial Intelligence, founder of @TheInfluencers_. All round techie with a passion for vino!
Tamara McCleary @TamaraMcCleary
289K Followers 183K Following CEO @ThuliumCo | Exploring Human Purpose in an #AI-Driven World | Research Focus | #TechTrends #FutureofAI #AIResearch #AIEthics #EthicalAI | #AIInnovation #AGI
Nick Ismail @nickismail123
2K Followers 396 Following Global Head Brand Journalism, @hcltech @HCLTechInsights https://t.co/3Pts1M4IaP
Ashley Rodriguez 📺 @AshleyRReports
3K Followers 2K Following i write about TV and sports gambling for @businessinsider. ex-@qz @adage. tips to [email protected] or [email protected]. DM for Signal.
Quartz @qz
345K Followers 446 Following Quartz delivers business news and actionable insights for today's business leaders. Get the Quartz Daily Brief 👉https://t.co/7vpjSVv4KN
Stefan Kollinger @skollinger
912 Followers 5K Following I‘m a Media Technologist, Media and Technology Manager #broadcaster, #tech, #OTT, #audio, #digital, #publishing #strategy #sociology #creative #recordlover
Bret Griess @BretGriess
29 Followers 10 Following
Maria Rua Aguete @maria_aguete
4K Followers 3K Following I am Titanium! 💪🏼💪🏼💪🏼 Head of Media & Entertainment @informaplc # @omdiaHQ. Proudly made in #Spain #Galicia living in #London. 🇬🇧🇪🇸
TalkTalk @TalkTalk
61K Followers 9K Following Welcome to a bolder, braver TalkTalk – not just a fresh coat of paint, a new chapter to help make your experience even better. Here to Help; Mon-Sat 8-8pm
T.K. Gore @TKGore
4K Followers 3K Following Head of #SportsBiz @KisweVideo 🎥 Media x tech advisor. Taught: @NorthwesternU @UChicago. Ex: @Comcast, @NBCSports, @AOL, @Orioles TV/HTS, @AP #GMU #SportsTech
Yann Ruello⚡️ @yannruello
2K Followers 2K Following Sharing AI and technology tools, trends, and tutorials | Co-founder Big Bang AI | #AI | Marketing Director @Orange
John Koetsier @johnkoetsier
41K Followers 19K Following OG Twitter. Only here as part of the resistance. 🎙️TechFirst (AI, robotics, new tech) ✍🏼 @Forbes 📙No Other Gods (sci-fi, Amazon)
CAMMI PHAM | eCommerc... @cammipham
853K Followers 803 Following Partner @ThinkRenegade |Data-driven marketing| Generated $200M+ in Ad, Email & SMS revenue in last 12M 🚀 |🔜 AI + Automation Agency ✉️ [email protected]
Jules Ratcliffe @JulesRatcliffe
17K Followers 8K Following DeFi / Web3 @pascalclearing @jetstreamtrade @entravelcom
Lucian Fogoros @fogoros
31K Followers 2K Following Co-Founder https://t.co/KwXjxubObe Advisory Board Cleveland State University Computer Eng. #IIoT #AI #ML #CxO #IndustrialTransformation #ICSCybersecurity #AR
TM Broadcast Internat... @TM_Broadcast
20K Followers 10K Following Broadcast Technology & Engineering. Follow us to get the hottest news, background articles and the best reviews of the broadcast industry.
Andreu Ballesteros @AndreuSocial
10K Followers 2K Following Digital Consultant. PMO @ https://t.co/fk3oVWQxys #DigitalTransformation
Joe Mayes @Joe_Mayes
19K Followers 2K Following UK Politics reporter for Bloomberg News - [email protected] Author, Can You Run the Economy? @eburypublishing Sep '25
Sarah Krouse @bysarahkrouse
9K Followers 2K Following Technology & Media Editor @WSJ. Anonymous document share via https://t.co/2EV6BskdsU
Teena Maddox @teena_maddox
12K Followers 6K Following Lifelong storyteller and journalist, now vice president of marketing content at Empower.
Toni Fitzgerald @tonifitz76
2K Followers 4K Following Love my kids, tea, running. Freelance writer and editor for nonprofits + universities. https://t.co/Thqyegfszs contributor. Married to PA's biggest #STLCards fan. She/her.
Jack Bergstrom - coac... @jackbergstrom
48K Followers 2K Following Executive and Business Coach, Speaker, Author, Master of Business By Referral, NLP, EFT, Outdoorsman, Traveler, Foodie, Avid Reader, Book Collector, Scots/Swede
Tom Richardson @ConvergenceTR
3K Followers 533 Following Digital media/marketing exec, teacher & advisor | SVP at https://t.co/9GnAATmetM | Prof at Columbia @CU_SPS_Sports | @NYVCSports | @lyricbuff 🎸| Ex @NFL @NHL @AOL
Steve McCaskill @MickeyCaskill
4K Followers 2K Following Technology Editor @SportsPro. My timeline is basically ESPN 8 The Ocho with extra 5G.
David Bloom @DavidBloom
4K Followers 3K Following Writer: @Forbes, @tubefilter, @TVRev, @NextTV, #BloomInTech. Consultant. #music, #film, #tech, #games, #art, #sports. Narrative always wins. Tell your tale.
Darren Heitner @DarrenHeitner
58K Followers 75 Following Founder of @HeitnerLegal, focusing on Sports, Entertainment, Intellectual Property & Business Law. Teach NIL at Miami Law. Daddy to Maxx and Aliya. 🟦🎗️
StartupDigest Boulder... @StartupDigestCO
2K Followers 3K Following Startup events, meetups and hackathons in Boulder, Denver, Colorado curated by @StartupDigest @MariaSallis @BoulderFitTech @davidcohen @devevangelist #GiveFirst
Bram @BramWeerts
17K Followers 13K Following Entrepreneur in the Risk Mitigation Business | Blockchain Investor since '14 | Macro, Web3 and Geopolitics | My opinions on X are my own
Christopher Danvers @KingofPayments
11K Followers 2K Following Payments Executive | Digital Transformation Leader | Speaker | Writer | My Opinions. RT≠ Endorsement.Trends for United States
You might like
