The Culling Support @Culling_Support
This is the official Customer Support account of @TheCullingGame from @Xaviant LLC help.theculling.com cumming Joined May 2017-
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@Xskulled @ThatBShar @TheCullingGame Please send all info and bugs to help.theculling.com :)
@rconn0925 @TheCullingGame Hello again, All reports submitted are investigated by our team. Outcomes may not be shared with those who submit them. Thank you!
@rconn0925 @TheCullingGame Hello, We're sorry to hear that you've experienced negative behavior. All player reports must be sent through help.theculling.com who will investigate your report. Thank you for your inquiry.
@AlexRedding7 @TheCullingGame Responses vary per ticket. Thank you for your patience!
@Cyruxxone1 The Culling will be going into Free-to-play later this month. Thank you for your support!
Servers have completed their scheduled maintenance and all regions are back online.
Servers will be down at 9AM ET on Tuesday, October 2nd, for routine scheduled maintenance. This update is intended to optimize server performance and stability. Downtime is expected to last for up to 2 hours.
Servers are operating in all regions. We will continue to monitor servers. Thank you for your reports.
We're investigating a server outage in all regions. We will update you as soon as we know more.
@MattCJsmith Hi Matt, We're sorry to hear about your experience. Are you still experiencing a server outage?
@Chris17Johnson Hi. We'll look into this report. Could you provide more information regarding the outage and tell us which region you're playing on?
@dudethatmowhawt @TheCullingGame Please ensure that both you and your friend are on the same region in the settings menu.
@theCPTFIVE Hi! We're aware of this issue and are working to resolve it for users just like yourself. Thank you for your patience.
Server fix deployed and login is back up. Thank you for your patience!
Server log in will be going down immediately for and estimate of around 5 minutes as we deploy a region-wide fix. Players in active matches should not experience any issues. We will update you as soon as this process ins concluded. We apologize for any inconvenience.
@BijouDemi East coast beast coast
Servers appear to be operating properly again. We will continue, as always, to monitor the situation.
@ziggyowl @TheCullingGame We understand. We give all users the ability to opt out of voice communication our settings mode.
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