Firstsource Healthcare @Firstsource_HC

Telehealth is only as good as your infrastructure. Leveraging proven our Telehealth workflow, we ensure there are no gaps in care, leading to improved Stars ratings and HEDIS scores for your organization. Check out our Telehealth capabilities - hubs.ly/H0s2Ltl0

When a leading healthcare payer was having a difficult time getting members accepted into CMS programs, our expert agents armed with leading-edge technology, and intelligent, solutions helped them get a 100% acceptance rate. Here's how we did it - hubs.ly/H0rQbxv0

Dashboards for your mailroom operations help you monitor member claims across the process at any point of time, helping you deliver better member experience and enhanced care. Sympraxis, our proprietary workflow tool puts all the data on your fingertips. hubs.ly/H0rQ8vx0

Enrolling members into CMS programs can be time consuming and overwhelming for members. However, with our highly trained associates in CMS protocols, you can ensure a fast, simple and confusion free enrollment for your members. hubs.ly/H0rPWfg0

The Sympraxis platform at the core of our digital intake solution leverages AI/ML, NLP, OCR, RPA and advanced analytics to process billions of pages for leading health plans with more than 99.6% critical field accuracy. hubs.ly/H0rCBkp0

Open enrollment season is around the corner, are you ready? Firstsource processes over 1.5 million enrollments every year with a 99.5% accuracy. Explore how we can help improve your member experience and increase profitability. hubs.ly/H0rw5P60

From new member enrollments, existing member changes, new member welcome calls to member customer service - our tenured associates with a deep comprehension of your plans and services offer a smooth enrollment experience for your members.

Firstsource provides critical support to over 8m Medicaid members across 18 states! We process close to 15m claims per year, with over 99.5% accuracy. Explore how we deliver member experience with our digital claims operations and improve efficiency. - hubs.ly/H0rd96b0

The modern customer expects support across multiple touchpoints. Our contact center services along with FirstCustomer Intelligence helps generate actionable customer insights. hubs.ly/H0qG4vj0

A rise in demand for telehealth over the last few months has put strains on healthcare payer infrastructures and associates. Firstsource's comprehensive telehealth support services include tech support, remote device support as well as patient coaching. hubs.ly/H0qtxv10

Our speech and text analytics framework allows you to monitor and analyze your member communication channels, enabling a deep analysis of member experience across processes, to provide better assistance to members in their most vulnerable times. hubs.ly/H0pz8WM0

Firstsource Healthcare's industry-leading end-to-end claims processing solution gives you the ability to get members the assistance they need in record time. Check out our capabilities- hubs.ly/H0pz24q0

We continue to work so you can continue to help your members in this time of crisis. Our sincere thanks to all the frontline workers. #healthcarefamily

Leveraging our FirstCustomer Intelligence (FCI) platform, we are able to track the member journey from their very first interaction. Interaction analytics provides actionable insights to improve your member journey. Explore how... hubs.ly/H0njYqk0

Firstsource Healthcare backed by premier contact center expertise manages 200 million customer interactions and analyzes more than 10 million customer interactions per year. Explore our Customer Analytics Solutions- hubs.ly/H0nkg-Z0

Sympraxis®, our proprietary workflow sloution, leverages AI and RPA to eliminate operational inefficiencies and increases productivity through the automation of different processes. Explore Sympraxis®- hubs.ly/H0nkgjL0

Your revenue cycle pain points were our inspiration. Firstsource Healthcare's premium billing and reconciliation solutions streamline revenue collection and prevent loss due to error and inefficiency. Explore our solution… hubs.ly/H0nk69z0

With our Premium Billing & Reconciliation solutions you can expect to: Get Paid Faster. Deliver Premium Customer Care. Improve Profitability. Download the brochure- hubs.ly/H0njWlz0

Make claims administration more time- and cost-efficient with secure cloud technology Explore our BPaaS solutions- hubs.ly/H0nk68m0

As a specialized healthcare payer BPO, Firstsource Healthcare has over 20 years of experience in providing business-process-as-a-service (BPaaS) support to leading US healthcare payers. #BPaaS hubs.ly/H0nk7VG0