@Hertz this will be the last time I ever even think about booking with you. Make a reservation, spend money on an uber to get to the location just to find out there are no cars there and it is not their problem. Your customer service phone line was even less concerned.
@Hertz car rental King Shaka airport I have not received the portion of my fuel deposit you did not use in a hire from last week. Instead you have charged me R351. NOT ONE OF YOUR PEOPLE knows the system or how to use it to explain this
I never use my credit card, but I rented a car using @priceline Monday morning. I then provided the same card to the @Hertz counter agent at time of rental pick up.
24 hours later the same card is being used to make unauthorized purchases on @BestBuy .com for $700+ & $900+ #warn
@Hertz why did your representative make me get insurance to rent when I’m covered by my own policy? Pressuring into spending more so the company benefits isn’t cool. Can we fix this?
@Hertz hey guys—second day in a row you’ve texted me at 5am, waking me up telling me my car wasn’t returned. It took me all of two minutes to call the local office where it was returned to find out they had received it. They’ve turned the paperwork into you twice. QUIT TEXTING ME
@Hertz Update: they did absolutely nothing to help or rectify the situation at all. 0. Nothing. @Hertz sucks. I’ll post the full situation on my other accounts where I get more ready so everyone sees it and knows to never use your shitty company again
Pssst....@Hertz tell someone in your product team your emails are wrong. This was quite a "oh sh*t, I booked the wrong day, my trip is in 2 days"
8 - 6 = 2
@Hertz customer service is utterly incompetent. I'm trying to make a reservation and they can't take it: app, web, chat, phone. Nothing. Totally incompetent.
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