PRD HelpMaster @HelpMaster
Helpdesk, Service Desk & Enterprise Service Management Software. Automate, orchestrate and improve your business workflow for great customer support & service helpmasterpro.com Canberra, Australia Joined March 2009-
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New release of HelpMaster now available! Build ITIL based processes for incident, problem and change, service requests, facilities maintenance, asset loans, regulation and compliance tasks, sales & CRM and other business operations. helpmasterpro.com #helpdesk #ITSM
HelpMaster supports Email conversion, Automation, Triggers (event-based, time-based, data-based), Workflow and Process and more. That's a lot of ITSM goodness right there. What will you build? #ITSM #helpdesk #process #ITIL #servicemanagement docs.helpmasterpro.com/guides/workflo
Helpdesk software with transparent, no fuss pricing, starting from AU$25. helpmasterpro.com/pricing/ #helpdesk #itsm #servicemanagement #itil #helpdesksoftware
Blogged! Service Management prioritization using an Impact vs Urgency matrix. helpmasterpro.com/blog/impact-ur… #itil #itsm #helpdesksoftware #servicemanagement #matrix
HelpMaster v25.0.0 now available. New features for parent/child tickets, incident/problem records, or any other multi-staged process that works across teams and boundaries. #helpdesk #itsm helpmasterpro.com
New release of HelpMaster #helpdesksoftware. Release notes: docs.helpmasterpro.com/docs/release-h… helpmasterpro.com #itsm #helpdesksoftware #itil
HelpMaster has a comprehensive set of helpdesk software features. helpmasterpro.com/helpdesksoftwa… #helpdesk #itsm #servicedesk #customerservice
New version of HelpMaster released! Version 24.7 is now available for download. Highlights here: docs.helpmasterpro.com/.../whats-new-… See the new HelpMaster website for download details here helpmasterpro.com/download/ #itsm #helpdesksoftware #servicemanagement #ITIL
27 Years of HelpMaster #helpdesksoftware. Blogged helpmasterpro.com/blog/helpmaste… #itsm #helpdesk #servicemanagement @AustralianMade @ITSMFA @HDAA1
A Practical Approach for Experience Management, XLAs and SLAs barclayrae.com/a-practical-ap…
Meet Dr Ben Hamer, an accredited futurist. Ben is one of the keynote speakers at this year's Resolve 24 Conference and will be speaking about "The future of ITSM Work". This is the IT Service Industry conference you do NOT want to miss! For tickets: hdaa.com.au/resolve24/
Peter Coroneos will be addressing the critical topic of “Mental Health Wellbeing and Resilience at the Coalface" at this year's Resolve 24 Conference. Don't miss this, and other internationally renowned speakers, in Sydney this July. Hurry! Last tickets: hdaa.com.au/resolve24/
Helpdesk software features. #helpdesksoftware #itsm #servicemanagement #helpdesk helpmasterpro.com/helpdesksoftwa…
French Open final this weekend has inspired a helpdesk tennis blog! Discusses how the back 'n forth nature of client support is like tennis, and how you can use status codes and other helpdesk software configuration to manage your support queue. helpmasterpro.com/blog/helpdeskt…
Website update for HelpMaster. Check it out at helpmasterpro.com #helpdesksoftware #itsm #servicedesk #workflow
Love this guy running. @FinalBuilder runs everyday to build @HelpMaster #ITSM #ServiceDesk #ServiceManagement #helpdesk #code
New version! HelpMaster v24 now available. Lots of great workflow and ITSM goodness in this release! Release notes here docs.helpmasterpro.com/docs/release-h… #itsm #helpdesk #servicemanagement @AustralianMade helpmasterpro.com
New client day! Great to be able to work with a new client in the education sector & implement some #ITSM and #servicedesk goodness. Lots of good workflow & process both IT services, as well as general ticketing and student/staff services. Will make for a great #servicecatalog
New version of HelpMaster coming soon... #ITSM #ITIL #servicemanagement #helpdesk
Great to have another legal firm on-board with @HelpMaster helpdesk software to manage their IT support and customer/staff requests. If you're looking for on-premise, Aussie-made #ITSM #helpdesksoftware, check out HelpMaster. Great price, awesome support. :-) @AustralianMade
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