.@cityofhamilton City IT is presenting their 2022 achievements to Council. Two of the big items: - Online fire burn permits - online payment for film permits You can't make this up. #yhmcc
@JoeyColeman @cityofhamilton LOL. 3rd big item: didn't get held hostage by ransomware. If the City IT team is just 10 people, it's an OK achievement + keep the lights on. With 7 IT folks already in the sunshine list, disappointment is an understatement.
@JoeyColeman @cityofhamilton A report on when they'll fix the new website would be helpful. #HamOnt
@JoeyColeman @cityofhamilton WooHoo!!! Time for a new IT director.
@JoeyColeman @cityofhamilton Do I need a permit for this online fire? 🤪
@JoeyColeman @cityofhamilton You need visionary leaders in line departments prepared to assess their tech, put in metrics on what matters to customers, & manage through the change to tech that works for their service. Measuring our IT success by the above says a lot about a culture with no IT vision.
@JoeyColeman @cityofhamilton No way they could, I guess Council is trying to put a little humor in their day.
@JoeyColeman @cityofhamilton They’re out here bragging about that with a stone-age website that’s confusing af to navigate… I wish this was fake