Leslie Fountain @LjkFountain
Chief Executive Director, Global Practice Lead at Foolproof, a Zensar Company. Designing better human outcomes for business, employees & society. Toronto, Canada Joined November 2011-
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Take the time to understand the #businessproblem you are solving - IT #Transformation or #Value transformation. How you execute will differ - saving you headache, $ & risk. Wise words Glyn Darkin bit.ly/3FUwwPf
Hiring with a design mindset - use personas & thank you note. Excellent insights from Jessa Parette #DesignLeadership #TalentExperience #Purpose lnkd.in/geR7i5dK
I could not have said it better, thank you Archana Thiagarajan! #design #leadership #ops #teams #designleadership lnkd.in/gYK2zMqJ
To my friends & peers looking to launch digital products & services in South East Asia, some useful insights: bit.ly/3SZqOQ0 lnkd.in/gh65-4Wf
"To realise value, product managers must know the customer, the business, and what value really means to each" - wise words David Rogerson & Hannah Hollis. This brings back Tom Wood & @Ballyfool' Win/Win of Foolproof. A must read. lnkd.in/d3ggDEFn
Doing my utmost to go green. Unfortunately @steer_ev don’t consider edge cases in their digital service. Can someone recommend a #customercentric #EV leasing company in Ontario?
FoolproofUK, if you miss a piece of Foolproof Singapore, check out Old Chang Key in Covent Garden and Fitzrovia! lnkd.in/e-ieXB9E
On behalf of Foolproof, I would like to #thank our #vendors who help keep our Singapore office safe and clean. Gong Xi Fa Cai! #grateful #cny2022 lnkd.in/gcAQfKta
We would love #you to join our team and work with a great group of #humans!! Help us live our Vision to improve the world within which we live. #challengeus #bringnewperspectives #bringnewideas lnkd.in/gxstZDfc
For any of my contacts in Indonesia, and Henry Dowlen is also a good human to work with! lnkd.in/edFaNrqt
Are you interested in creating better #humanoutcomes through #design? Foolproof #Singapore are looking for #inquisitive, #entrepreunial & #collaborative humans to join our team: bit.ly/3yopNIa Mahjong skills optional :) lnkd.in/gE4W2Vk5
Thank you Foolproof for nurturing #growthmindset, #humanconnection through our investment in L&D. #FPSingapore kicked it off, followed by #FPIndia… what will #FPUK & #FPSA do? lnkd.in/eFdscWNn
What an honour & privilege to be DesignSingapore Council @schoolofx.sg panel for #lovableneighbourhood challenge. Each team used #designthinking, #empathy & #creativity to make a difference. Worth watching: bit.ly/3168pv2
DesignSingapore Council School of X launched their challenge to make #Singapore neighborhoods more loveable through #research, #ideas, #experimentation. Please show your support and vote: lnkd.in/gTNAjPUA
Thank you @MarkusGraf0 for sharing. These are important conversations to have, something we practice in Foolproof Singapore team. A good reminder; I'll be using these to improve how I show up at work. #FPconversations #beinghuman #connecting lnkd.in/gP2bFMPn
Congratulations Albert Lim Song Lian and NYP! The work you and your team are doing to create accessible, compelling and professional design education is fabulous. We Foolproof are pleased to support the School of Design & Media. #experiencedesign #servic…lnkd.in/gPzBaCxu
"Fairness is not giving everyone the same thing. Fairness is giving each person what they need to succeed." I love this quote. I believe we have a role as #designers to design products, services, & businesses, to help #humans take…lnkd.in/gnKRAWiA lnkd.in/gztnYnkd
Thank you to all the #BIMA10 entrants. I never thought I'd enjoy reading 40 case studies so much. #inspiring #humanimpact #innovative lnkd.in/g3ztV7r
What makes Foolproof a great place to work? The #people. Whilst we are do our best to attract & retain talented, inquisitive & passionate people, we always have more to learn. Thank you @NaumovaDaria for making us better!
Proud to be part of an esteemed group of judges, BIMA 10 Awards #innovation #impact #inspiration bit.ly/3cJiq4d
Ben Holliday @BenHolliday
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39K Followers 1K Following Executive design leadership coach. History: Capital One, Adaptive Path, The Elements of User Experience, Ajax. The history of the future begins now. He/him.Miss @LjkFountain and @ErasGous at this year's @UXSouthafrica? 🇿🇦 Their talk on the importance of diversity within the design process, and in terms of driving effective collaboration while working remotely is now live here: youtube.com/watch?v=IcYAjY… #ux #events #design
#UXSA21 @Foolproof_UX @LjkFountain Leslie Fountain and @ErasGous : Working together from everywhere youtu.be/IcYAjYv67OI Few of our previous speakers. #UX #UXDesign
Earlier today, Eras Gous and @LjkFountain gave a talk on working together while separated and how #collaboration has changed radically, and for the better, over the past year at @UXSouthafrica. Thanks to all involved in pulling off a fantastic conference ❤️ #ux #events #design
2nd talk for today: Working together from everywhere by @LjkFountain & @ErasGous from @Foolproof_UX at #UXSAOnline2021 #UXSA
Just as beauty is in the eye of the beholder, what constitutes ’good’ #design can vary enormously, depending on user context. A new @Foolproof_UX report on #superapp UIs is attracting some serious attention – you can download it here👇 foolproof.co.uk/journal/design… #Finserv #CX
Last week, @robert_sterry29 joined @StanfordSwinton, Jaime Scott, Linzi Hindle, and Richard Murray to discuss the future of #customerexperience #strategy at the @cxconf, touching on self-serve + harnessing new #digital touchpoints. Thanks to all for such an engaging session 👏🏻
#UXSAOnline2021 - Day 2 Starting at 9am SAST. Thank you again to our sponsor. Without your generous support, these events would not be possible. @DVTSoftware @Foolproof_UX @balsamiq
New blog : The potential of artificial intelligence to bring equity in health care - Nearly 1,400 joined the AI for Health Care Equity Conference that explored new AI technologies as a platform for change. - news.mit.edu/2021/potential…
💡 In the spotlight with... 💡 @ishoream #consultant AND #gardener 🌻 Amy joined us as an intern way over five years ago and has since worked her way through the ranks to Principal Consultant, taking the lead on large-scale research projects for many exciting household names.
Many businesses falter when it comes to #designThinking, given there’s a degree of #experimentation and risk involved. This is easily mitigated with the right attitude and a desire to embrace its softer side. Here’s why c/o @LjkFountain: foolproof.co.uk/journal/the-so… #ux #design
New blog : “Liquid” machine-learning system adapts to changing conditions - The new type of neural network could aid decision making in autonomous driving and medical diagnosis. - news.mit.edu/2021/machine-l…
Did I mention we were hiring? If you can't see your role but you think you have something to offer in experience services please get in touch. #foolproof #hiring #growth lnkd.in/dmqqyVE
"You haven't mastered a tool until you understand when it should not be used." – Kelsey Hightower
As you honor my father today, please honor my mother, as well. She was the architect of the King Legacy and founder of @TheKingCenter, which she founded less than three months after Daddy died. Without #CorettaScottKing, there would be no #MLKDay. #MLK #BelovedCommunity
New blog : An intro to the fast-paced world of artificial intelligence - In two years, the MIT Quest for Intelligence has allowed hundreds of students to explore AI in its many applications. - news.mit.edu/2021/intro-fas…
From its beginnings to current use cases, @LjkFountain explores design thinking and the value it offers organisations on journeys of transformation and change in this talk, first shared at @uxindiaconf last year: youtube.com/watch?v=5BMz-8… #ux #digital #design #designthinking
New blog : The Covid-19 Vaccine Rollout Faces a Two-Shot Problem - Millions of follow-up doses have been languishing in freezers, causing a massive logjam—and not everyone likes the ideas for a fix. - wired.com/story/the-covi…
@micheleidesmith Me too, Sarah is I think a few days behind me as definitely had it worse, but also starting to feel better today.
@jcoronado1 All thanks to @LjkFountain for her critical cornerstone
We are proud to introduce @LjkFountain, executive director and global head of Foolproof's XD practice based in Singapore. She takes pride in combining her passion for human-centred design with helping some of the world's biggest brands to solve complex de…lnkd.in/d_45ZqT