Messagepoint @MessagepointInc

Full control of your content = full control of your customer experience. Think smarter. Build smarter. Manage smarter. Communicate smarter. messagepoint.com Toronto, Canada Joined November 2009

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Messagepoint @MessagepointInc

3 days ago

Most gov’t notices are written at a 12th-grade level, while avg Americans reads at 6th grade or below. Agencies are turning to generative AI to help rewrite notices and align with ISO plain language standards. 🔗 ow.ly/FYbO50WSiLZ @govtechnews #government #plainlanguage

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Messagepoint @MessagepointInc

4 days ago

QA of Medicare documents is too important to be left to emailed files, printed proofs and excel tracking. Get unprecedented visibility, collaboration, and resource management to get the job done more efficiently than ever before. ow.ly/K95350WRwoc #MedicareAdvantage

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Messagepoint @MessagepointInc

6 days ago

CCM is often misunderstood. It’s not just print templates—it’s intelligent content management for complex, personalized, regulated communications across all channels. 👉 ow.ly/SFjo50WQ4hP #CCM #CustomerCommunications #CustomerExperience #Omnichannel #ContentHub

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Messagepoint @MessagepointInc

2 weeks ago

If your customer communications are sleek in email but stuck in the ‘80s in print, you’ve got a consistency problem—and it’s costing you. The fix? Centralize content in one hub. Let business users own updates. ow.ly/6kZX50WLzWq #ContentHub #Modernization

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Messagepoint @MessagepointInc

2 weeks ago

Borrower communications are a core operational function—not just a task. ✅ CCM software puts you in control ⏱️ No more 6-week PSP delays 💡 Business users can author & approve updates directly Modernize how you manage comms: ow.ly/QhHb50WLxy5 #CCM #MortgageServicing

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Messagepoint @MessagepointInc

3 weeks ago

Life insurers: Legacy systems require coding changes in EVERY template—digital included. So if you're waiting months to update something as simple as a phone # in your correspondence, that's why. Modern platforms cut that to MINUTES—no coding needed. 👉 ow.ly/2axo50WGMUV

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Messagepoint @MessagepointInc

3 weeks ago

Too many life insurers still send letters by mail—yet 74% of policyholders prefer digital. Every bill, statement, or policy update is a chance to build trust—or lose it. 🔗 5 pillars to modernize servicing comms: ow.ly/hG9f50WGM9P #LifeInsurance #CustomerCommunications

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Messagepoint @MessagepointInc

3 weeks ago

📉 250 templates → 2 ⏱ 96% faster change cycles 💰 $500K saved in comms costs These are real results with @MessagepointInc—no more IT bottlenecks or legacy CCM systems. Take control, cut costs & deliver compliant, personalized comms faster. 👉 ow.ly/HOO850WGKU7 #Finserv

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Messagepoint @MessagepointInc

4 weeks ago

50%+ of life insurers’ IT budgets go to maintaining legacy tech—while digital leaders invest in innovation. It’s time to change that. See the 8️⃣ must-have capabilities for a modern correspondence management system: ow.ly/Tt6x50WGJMu #LifeInsurance #modernization #techdebt

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Messagepoint @MessagepointInc

4 weeks ago

Exciting news! Messagepoint has partnered with KPMG LLP to help #government agencies modernize constituent communications. This alliance makes it easier than ever for agencies to deliver timely, clear, and personalized communications. 👉 ow.ly/9ZYe50WCU7O #modernization

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Messagepoint @MessagepointInc

a month ago

Clarity in member communications isn’t just good service—it’s a compliance mandate and a cost saver. Learn how AI can simplify plain language optimization across every channel without sacrificing control. 👉 bit.ly/3U8YJZn @CUInsight #CreditUnions #PlainLanguage #CCM

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Messagepoint @MessagepointInc

a month ago

AI-powered translation with human QA delivers high-quality results in a fraction of the time—at just 5% of the cost of traditional methods. #MedicareAdvantage plans are using it to streamline ANOC, EOC & SB updates. Here’s how: ow.ly/VYeB50WB5Eo #AITranslation

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Messagepoint @MessagepointInc

a month ago

Carlos De Jesus, SVP at Medical Card System (MCS), reveals how his team overcame major #MedicareAdvantage challenges—from accuracy & scale to translation & QA. Hear how they transformed plan material operations. Watch now 👉 ow.ly/s0ia50WyJ3E #MedicareAEP #SuccessStory

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Messagepoint @MessagepointInc

a month ago

Customer comms = CX advantage. 🚀 Leading insurers are modernizing with: 🌐 Unified channel control ☁️ Cloud-native tech ✍️ No-code tools 🤖 Built-in AI 📞 Frontline empowerment See how 5 key capabilities drive results: ow.ly/sV6H50WuYWA #Insurance #CCM #Modernization

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Messagepoint @MessagepointInc

a month ago

CMS made major changes for AEP 2026, with 5–10x more model updates. But while most teams are still scrambling, MAOs using Messagepoint are already done. See how they did it: ow.ly/pw3U50WyfG1 #AEP2026 #CMSCompliance #MedicareAdvantage #HealthPlans

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Messagepoint @MessagepointInc

a month ago

🌎 Still translating the bare minimum? Human-led methods are slow, costly & hard to scale. AI can help—if used right. 🚫 Avoid risky bolt-on tools ✅ Choose integrated AI in CCM for scale and compliance Learn how: ow.ly/UxOk50WwffG #AITranslation #CCM #AIAutomation

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Messagepoint @MessagepointInc

a month ago

#DigitalTransformation isn’t the problem—disconnected systems are. Top mortgage servicers are moving fast by: → Unifying print + digital → Using no-code tools → Owning their comms end-to-end The time to modernize is now 👉 ow.ly/AYpo50Wvzz7 #MortgageServicing

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Messagepoint @MessagepointInc

2 months ago

🏆 7 years strong! Messagepoint is a 2025 Leader in the Aspire CCM-CXM Leaderboard. Why? ✨ No-code control 🤖 AI-driven content + translation 🔁 Smart reuse 🌐 Headless APIs Get the report here: ow.ly/cnFZ50WtCYc #CCM #CXM #AI #AspireLeaderboard #ContentIntelligence

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Messagepoint @MessagepointInc

2 months ago

Still relying on PSPs for borrower comms? You’re likely dealing with ⏳ delays, 💸 rising costs & ⚠️ compliance risk. Mortgage servicers using cloud CCM see: ✅ $10Ks saved/month ✅ Faster updates ✅ Full control ow.ly/Ecyi50WtCCB #MortgageServicing #CloudCCM

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Messagepoint @MessagepointInc

2 months ago

🚨 GenAI isn't plug-and-play—especially in regulated CCM. The key? Smart prompts, governance & secure design. In his latest article, Atif Khan shares how to harness AI the right way in CCM. 💡 Read it now: ow.ly/cihX50WtBYH #GenerativeAI #CCM #AIGovernance