Messagepoint @MessagepointInc

Full control of your content = full control of your customer experience. Think smarter. Build smarter. Manage smarter. Communicate smarter. messagepoint.com Toronto, Canada Joined November 2009

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Messagepoint @MessagepointInc

3 days ago

Health Payers are mandated to translate their Medicare member materials for any population language group comprising 5% or more of a plan’s service area population. Here’s where AI can change everything. 👉 ow.ly/pRHW50X3g8O @MedicareAdvantage @AITranslation

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Messagepoint @MessagepointInc

5 days ago

Clear communications aren’t optional for credit unions—they’re essential. AI-powered plain language tools help cut jargon & legalese, making messages clear, consistent & actionable. 📖 ow.ly/qETA50X2qo1 #CreditUnions #PlainLanguage #CustomerExperience

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Messagepoint @MessagepointInc

6 days ago

Too many gov notices are written above the avg American’s reading level. Safely applying generative AI helps agencies: ✅ Adopt ISO plain language at scale ✅ Preserve compliance across languages ✅ Maintain security 🔗 ow.ly/iZLu50X1c3H #Government #PlainLanguage

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Messagepoint @MessagepointInc

2 weeks ago

60% of borrowers are ready for digital—but servicing communications are stuck in the past. Mortgage servicers need print & digital in one hub and no-code updates by business users, not IT. 🔗 ow.ly/SzPs50WvzrQ #MortgageServicing #BorrowerExperience

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Messagepoint @MessagepointInc

2 weeks ago

Mortgage servicers—your digital-first competitors are already moving faster. With AI-powered, cloud-based content management, you can cut turnaround from weeks to hours and deliver across channels. 👉 ow.ly/44ec50WWaom #mortgageservicing #modernization #cloud #contenthub

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Messagepoint @MessagepointInc

2 weeks ago

One of the nation’s largest health payers cut 5 weeks from AEP prep, slashed Spanish translation costs by 75%, and reduced 508C/Large Print costs by 60% with Messagepoint’s Healthcare Touchpoint Exchange. See how: ow.ly/A41250WWahy #MedicareAdvantage #MedicareAEP

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Messagepoint @MessagepointInc

3 weeks ago

DOJ urges agencies to use AI for translation. The right AI + human approach delivers quality in less time—at just 5% of human-only costs. ow.ly/zHlt50WTXe5 #AITranslation #government #SaaS

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Messagepoint @MessagepointInc

3 weeks ago

Most gov’t notices are written at a 12th-grade level, while avg Americans reads at 6th grade or below. Agencies are turning to generative AI to help rewrite notices and align with ISO plain language standards. 🔗 ow.ly/FYbO50WSiLZ @govtechnews #government #plainlanguage

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Messagepoint @MessagepointInc

4 weeks ago

QA of Medicare documents is too important to be left to emailed files, printed proofs and excel tracking. Get unprecedented visibility, collaboration, and resource management to get the job done more efficiently than ever before. ow.ly/K95350WRwoc #MedicareAdvantage

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Messagepoint @MessagepointInc

4 weeks ago

CCM is often misunderstood. It’s not just print templates—it’s intelligent content management for complex, personalized, regulated communications across all channels. 👉 ow.ly/SFjo50WQ4hP #CCM #CustomerCommunications #CustomerExperience #Omnichannel #ContentHub

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Messagepoint @MessagepointInc

a month ago

If your customer communications are sleek in email but stuck in the ‘80s in print, you’ve got a consistency problem—and it’s costing you. The fix? Centralize content in one hub. Let business users own updates. ow.ly/6kZX50WLzWq #ContentHub #Modernization

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Messagepoint @MessagepointInc

a month ago

Borrower communications are a core operational function—not just a task. ✅ CCM software puts you in control ⏱️ No more 6-week PSP delays 💡 Business users can author & approve updates directly Modernize how you manage comms: ow.ly/QhHb50WLxy5 #CCM #MortgageServicing

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Messagepoint @MessagepointInc

a month ago

Life insurers: Legacy systems require coding changes in EVERY template—digital included. So if you're waiting months to update something as simple as a phone # in your correspondence, that's why. Modern platforms cut that to MINUTES—no coding needed. 👉 ow.ly/2axo50WGMUV

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Messagepoint @MessagepointInc

a month ago

Too many life insurers still send letters by mail—yet 74% of policyholders prefer digital. Every bill, statement, or policy update is a chance to build trust—or lose it. 🔗 5 pillars to modernize servicing comms: ow.ly/hG9f50WGM9P #LifeInsurance #CustomerCommunications

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Messagepoint @MessagepointInc

a month ago

📉 250 templates → 2 ⏱ 96% faster change cycles 💰 $500K saved in comms costs These are real results with @MessagepointInc—no more IT bottlenecks or legacy CCM systems. Take control, cut costs & deliver compliant, personalized comms faster. 👉 ow.ly/HOO850WGKU7 #Finserv

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Messagepoint @MessagepointInc

2 months ago

50%+ of life insurers’ IT budgets go to maintaining legacy tech—while digital leaders invest in innovation. It’s time to change that. See the 8️⃣ must-have capabilities for a modern correspondence management system: ow.ly/Tt6x50WGJMu #LifeInsurance #modernization #techdebt

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Messagepoint @MessagepointInc

2 months ago

Exciting news! Messagepoint has partnered with KPMG LLP to help #government agencies modernize constituent communications. This alliance makes it easier than ever for agencies to deliver timely, clear, and personalized communications. 👉 ow.ly/9ZYe50WCU7O #modernization

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Messagepoint @MessagepointInc

2 months ago

Clarity in member communications isn’t just good service—it’s a compliance mandate and a cost saver. Learn how AI can simplify plain language optimization across every channel without sacrificing control. 👉 bit.ly/3U8YJZn @CUInsight #CreditUnions #PlainLanguage #CCM

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Messagepoint @MessagepointInc

2 months ago

AI-powered translation with human QA delivers high-quality results in a fraction of the time—at just 5% of the cost of traditional methods. #MedicareAdvantage plans are using it to streamline ANOC, EOC & SB updates. Here’s how: ow.ly/VYeB50WB5Eo #AITranslation

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Messagepoint @MessagepointInc

2 months ago

Carlos De Jesus, SVP at Medical Card System (MCS), reveals how his team overcame major #MedicareAdvantage challenges—from accuracy & scale to translation & QA. Hear how they transformed plan material operations. Watch now 👉 ow.ly/s0ia50WyJ3E #MedicareAEP #SuccessStory