Nathan James @NathanJames78

ex dancer.. now PhD Graduate and lecturer. Lover of all things musical theatre etc London Joined June 2011

Tweets

283
Followers

69
Following

195
Likes

52

Nathan James @NathanJames78

a month ago

@kishan_j2 @AppleSupport Same here!!! It’s a joke… this morning I now have a working link but the system still keeps crashing. Apple told me to do a new order 🤯 on a system that doesn’t work!

0 0 4 388 0

View Details

Nathan James @NathanJames78

a month ago

What an utter car crash @Apple with UK resales… currently in a constant loop of a credit agreement with Creation that I can’t access to complete due to their technical issues.

1 0 2 379 0

View Details

Nathan James @NathanJames78

2 months ago

Hey @Starbucks currently at Didcot railway station… in need of daily coffee… times advertised on kiosk but clearly not open… so what are the opening hours?

0 0 0 30 0

View Details

Nathan James @NathanJames78

4 months ago

So does this mean the rest of the trains will be cancelled this evening @AvantiWestCoast

2 0 0 53 1

View Details

Nathan James @NathanJames78

4 months ago

@AvantiWestCoast I’ve just tried to chance my ticket to the 18:40 so I can get a seat reservation but it’s asking me to pay £26

1 0 0 373 0

View Details

Nathan James @NathanJames78

4 months ago

Whilst I appreciate being given advance notice @AvantiWestCoast …. Why is my only option to catch a later train??? There used to be an option to catch the one before?

1 0 3 5K 0

View Details

Nathan James @NathanJames78

4 months ago

@AvantiWestCoast I appreciate the speed of your response and update with that clarification. It’s a shame email comms couldn’t have just said this…

2 0 1 436 0

View Details

Nathan James @NathanJames78

5 months ago

@AvantiWestCoast how is it possible you’ve made a cumbersome online booking process even more heavy handed?? On top of that your Club Avanti still doesn’t offer all it says it does.

1 0 0 27 0

View Details

Thank to @CrossCountryUK for making a new reservation following my booked train being cancelled…. But tell me WHY are your reservations systems not working… unnecessary stress for people just trying to get home

3 0 1 102 0

View Details

Nathan James @NathanJames78

a year ago

@AvantiWestCoast Wow!!! And yet if it I didn’t want the journey to count towards my Club Avanti I could book the whole journey on Trainline without a problem…. So essentially there is an issue with your booking system.

1 0 0 39 0

View Details

Nathan James @NathanJames78

a year ago

@AvantiWestCoast is there is an issue with your booking system??? I’ve tried several Options but can’t proceed with the booking… only book through your app because of club Avanti… don’t have this issue with Trainline

1 0 0 227 0

View Details

Nathan James @NathanJames78

a year ago

@AvantiWestCoast Just tried that and still not working … same error message

1 0 0 84 0

View Details

Nathan James @NathanJames78

a year ago

@AvantiWestCoast @AvantiWestCoast still trying to book this morning and same message!!! It doesn’t matter what configuration of dates I put in

2 0 0 62 0

View Details

Nathan James @NathanJames78

a year ago

@AvantiWestCoast I made several attempts through the website as well…. Same result… seems like an issue that your system won’t allow someone to buy tickets

0 0 0 41 0

View Details

Nathan James @NathanJames78

2 years ago

FFS @AvantiWestCoast I use your app, club Avanti member, yet still I arrive at station to find the 05:53 to EUS is cancelled … now in a cab to BHM that I can’t claim for… at least with Trainline app I would get a notification! 🤯

0 0 0 61 0

View Details

Nathan James @NathanJames78

2 years ago

@AvantiWestCoast Yes I worked that out… but read my post and accompanying email as you don’t address the issue… that’s not what is indicated… cancelled is all it reads… and creates mild panic as you race back across London to work out other options… totally unnecessary

2 0 0 316 0

View Details

Nathan James @NathanJames78

2 years ago

Only 4th Jan and incompetence of @AvantiWestCoast starts… email received less than 1 hour before and says train cancelled… no way of getting earlier train as it’s gone and all later ones also cancelled… thing is it’s not actually cancelled.. it’s just this station .. grr!!!

4 0 0 603 0

View Details

Nathan James @NathanJames78

2 years ago

3/3:And you offer no alternative option for me to get back to the origin station as you’ve cancelled previous and later stops. I would suggest reviewing clarity of communication it makes it easier for everyone.

0 0 0 58 0

View Details

Nathan James @NathanJames78

2 years ago

2/3: information should’ve been clearer… especially when the reason given makes no sense (both from station staff) and the fact that other companies are running through my intended station. Congrats on creating mild panic as I tried to fathom out how I was going to get back

1 0 0 63 0

View Details

Nathan James @NathanJames78

2 years ago

Again @ExpediaUK I’m trying to book hotels and your website is not loading properly. I can’t even contact help as it won’t load. This keeps happening on several browsers .. why? I find it much easier to book online that I do through app.