Regal.ai @regal_ai

🚀 Rime is now LIVE on @Regal_AI's Agent Platform We're excited to power @Regal_AI's high-performing AI agents with even more lifelike voice options, helping leading brands like Toyota, Google, Kohler, Fidelity, and AAA deliver conversations that convert. Regal’s AI-native platform goes beyond scripting, offering: + A built-in agent builder and RAG for grounded, contextual conversations + Native experimentation tools to test and scale what works + Multichannel orchestration across voice, SMS, and email + Deep personalization with real-time customer data Now with Rime, @Regal_AI agents can be deployed in more voices, tones, and speaking styles tailored to a brand's use case, customer segment, and performance goal. Having more options means more precise testing, faster iteration, and better results. Read the full blog below:

What’s the worst customer service experience you’ve ever had? We all deserve better.

Your WiFi might cut out, but the customer service issues never seem to. Guess who? #CustomerService #CustomerServiceFail

Visit Regal.ai to see how your company can turn frustrating customer moments like this into seamless experiences with AI Agents.

I NO LONGER WANT TO SUBSCRIBE. CANCEL. REPRESENTATIVE. 😩 Been there? Guess who this is about.

The #1 customer complaint isn’t price. (It’s waiting forever for support that doesn’t fix anything.) We've all been there: ➟ “Your call is very important to us…” ➟ 43 minutes later, you're still listening to hold music ➟ Only to be transferred or worse, hung up on Support calls aren’t bad because agents don’t care. They’re bad because the system is designed to waste time. ❌ Long hold times ❌ Repeating the same issue to 3 agents ❌ Generic scripts that solve nothing ❌ “We’ll call you back.” Spoiler alert: They never call back. These complaints are so common that they’ve become memes. That’s where Regal comes in. It’s a voice AI platform that replaces frustrating support queues with autonomous, human-sounding agents ready to solve real problems 24/7. Here’s what it does: → Handle full support calls from start to finish → Understand context using past chats + CRM data → Speak naturally with real-time intelligence → Solve issues without hold music, tickets, or transfers → Escalates only when needed, improving CSAT and efficiency No tickets. No queues. No transfers. And to spotlight just how bad legacy support still is… Regal just launched a new campaign: ► “Celebrities Read Customer Service Fails.” • Real support horror stories (with brand names bleeped) • Read by familiar celebrity voices • Hilarious, ridiculous, painfully relatable It’s the “Mean Tweets” of customer service. And a reminder that support still sucks unless you’ve upgraded it. Companies using Regal see 90%+ customer satisfaction. Because their customers get real help. Without the wait. Regal is built for: ✓ Brands losing users to bad experiences ✓ Customer support teams handling 100+ calls/day ✓ Companies looking to scale service without hiring 📌 Watch celebs read customer complaints: bit.ly/45PvAHz P.S. Book a personalized demo to see Regal in action. 🔁 Repost to help companies upgrade their customer support. #AI #CustomerSupport #CustomerExperience #VoiceAI #RegalPartnership #SponsoredByRegal

We’ve all been there. Nights ruined by terrible customer service… Can you guess who this is about? 👀 #cx #CustomerService #AIrlines #AIagents #AI #regalai

NEW #B2CSalesPodcast! Alex Levin interviews Satya Patel, Co-Founder of Homebrew, discussing investment philosophy, evolution of #AI in business & the future of venture capital Tune in 👉 regal.io/podcast/b2c-sa… #ContactCenters #Entrepreneurship #BusinessPhilosophy #FutureTech

Why are so many contact centers stuck being cost centers? Why do they keep looking for cost reductions instead of revenue increases? #Baddata and #technology decisions are at the core of this issue. How to turn your #ContactCenter into a Revenue Center: regal.io/blog/beyond-cc…

🚀 Elevate your outbound strategy with Regal! Personalization is no longer optional – it's a must for driving engagement and boosting revenue, with 62% of consumers expecting personalized interactions 👉 regal.io/blog/ebook-how… #OutboundSales #Personalization #Regalio 📈💬

Tune in to our webinar: How to Elevate Your #CustomerExperience with #ProactiveOutbound to learn: 🚀 Critical steps to craft exceptional customer experiences ⚡️ 3 actionable success stories from leading brands 🤩 Detailed showcase of Regal regal.io/resources/how-… #ccaas

We 🫶 our customers! Check out some of our customer stories: HealthBird 👉 regal.io/case-study/hea… Spark 👉 regal.io/case-study/spa… Gaudio Insurance Group - an Allstate agency - 👉 regal.io/case-study/gau… #regalio #HappyValentinesDay2024 #outboundsales #customerappreciation

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Happy Holidays from team Regal! In an increasingly digital world, may your celebrations be filled with genuine connections that warm your heart and bring you closer to those who matter most. 💜 #happyholidays

Exciting October Updates from Regal! 🚀📈 Explore our latest features designed to boost your business here 👉 regal.io/blog/october-2… #RegalUpdates #CX #AgentPerformance #Innovation #ProductUpdates #OctoberRelease #B2CStrategy

Attention @insuretechnow Attendees! Make sure to stop by the Regal.io booth 2627 for some minty fresh conversations on taking your B2C strategy to the next level! #regalio #itcvegas #itc #insurancebrands #b2cstrategy

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Regal is headed to #ICMI23 #ContactCenter Expo on October 16-19 in Orlando, FL! Stop by Booth 412 to learn how Regal.io helps #B2C #salesteams at high-growth companies increase revenue by 25% and increase answer rates by up to 200%. calendly.com/rglvc/regal-io…

🎙 New #Podcast Alert: Text #MarketingTactics to Boost your Law Firm’s Success. In this episode with @SpotlightLawyer, our CEO Alex Levin discusses tips on how to navigate complexities of #SMSmarketing and build trust with your clients. Tune in here: shorturl.at/alADF

Thank you @dafrankel @fcollective @satyap @homebrew @jakesaper @emergencecap for believing in us from the very beginning. All credit goes to our fantastic team.

David Frankel @dafrankel

4 years ago

No startup in my portfolio accelerated faster in 2022 than @regal_io. What surprised me most is how much their success reminds me of startups I was lucky enough to fund in 2012 and even 2002. Here’s how your startup might benefit from their model: /🧶

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@Regal_Voice is hiring two Account Executives (Sales) in New York City / Remote angel.co/l/2vfwZZ

Amazing opportunity to learn from @RebeccaAGreen @Regal_Voice angel.co/company/regal-…