sam @sam1kwon

ai research @ upenn Joined May 2025

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GenAI platform to adopt and scale #AI across teams, products & processes | boost productivity, automate workflows, and keep your data secure.🛡️

+300 #LLM🧠

Serenity Star @SerenityStar_AI

464 Followers 1K Following GenAI platform to adopt and scale #AI across teams, products & processes | boost productivity, automate workflows, and keep your data secure.🛡️ +300 #LLM🧠

Assembled builds technology to transform and elevate customer support.

We're hiring! Get in touch at careers@assembled.com.

Assembled @assembledhq

369 Followers 281 Following Assembled builds technology to transform and elevate customer support. We're hiring! Get in touch at [email protected].

Cognigy @cognigy

941 Followers 80 Following We are revolutionizing the customer service industry, creating AI Agents for Your Contact Center

Tidio @tidiocx

1K Followers 307 Following AI-powered customer service management platform. We help businesses boost customer loyalty and grow sales.

Cresta @cresta

2K Followers 76 Following The AI operating system for customer experience. Join us: https://t.co/oqpTzSF8td 👩🏻‍💻👨🏼‍💻👩🏽‍💻👨🏻‍💻🤖

ada @ada_cx

2K Followers 705 Following With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.

Forethought AI Agents... @forethought_ai

2K Followers 132 Following Forethought AI Agents by Zendesk offers the world’s most advanced AI agents for CX

Decagon @DecagonAI

7K Followers 30 Following AI agents for concierge customer experiences

https://t.co/9RGMu8wsWI powers governed, secure enterprise AI - building & orchestrating multi-agent systems across CX and workplace productivity at scale.

Kore.ai @koredotai

6K Followers 98 Following https://t.co/9RGMu8wsWI powers governed, secure enterprise AI - building & orchestrating multi-agent systems across CX and workplace productivity at scale.

Salesforce is the #1 Agentic CRM — bringing humans, agents, and platforms together to drive customer success. Tweet @AskSalesforce for help.

Salesforce @salesforce

582K Followers 219 Following Salesforce is the #1 Agentic CRM — bringing humans, agents, and platforms together to drive customer success. Tweet @AskSalesforce for help.

CPO @fin_ai (formerly @intercom). Busy building + Marketing Fin.

Try it! https://t.co/xDmJItOSzG

Ex Facebook, Google, Dyson. Like building products and teams.

Paul Adams @Padday

27K Followers 348 Following CPO @fin_ai (formerly @intercom). Busy building + Marketing Fin. Try it! https://t.co/xDmJItOSzG Ex Facebook, Google, Dyson. Like building products and teams.

Maven AGI @MavenAGI

463 Followers 69 Following Generative AI for the Enterprise Customer Lifecycle

PolyAI @polyaivoice

9K Followers 187 Following PolyAI helps enterprises show up as the best versions of themselves in every conversation.

Crescendo @crescendoCX

181 Followers 227 Following The one AI-native platform that replaces your entire CX stack.

Managing Partner @CelestaCapital & Co-founder @CrescendoCX + HiO || Earlier Partner @GeneralCatalyst, 80+ angel checks/ 12🦄s. Product @ Meta/Airtel/Five9

Anand C @anandc

28K Followers 6K Following Managing Partner @CelestaCapital & Co-founder @CrescendoCX + HiO || Earlier Partner @GeneralCatalyst, 80+ angel checks/ 12🦄s. Product @ Meta/Airtel/Five9

The new standard in ai-powered customer communication for contact centers. Leverage data & generative AI to perfect your customer interactions.

Regal.ai @regal_ai

101 Followers 21 Following The new standard in ai-powered customer communication for contact centers. Leverage data & generative AI to perfect your customer interactions.

Eoghan McCabe @eoghan

76K Followers 860 Following CEO at @fin_ai (formerly @intercom). Chairman at @soontechnology. "Tell me, what is it you plan to do with your one wild and precious life?"

Des Traynor @destraynor

47K Followers 1K Following Co-founder of @fin_ai (fka @intercom).

Fin @fin_ai

45K Followers 1K Following Fin is the Customer Agent company delivering perfect customer experiences.

Zendesk @Zendesk

102K Followers 2K Following Put AI agents to work across your business with Specialized Agents from Zendesk. | 🔗: https://t.co/mY4lRKYNIt

Founder / CEO @netomi_official. Building AI as the new customer interface. Meditator. Previously created autonomous trading engines.

Puneet Mehta @puneetmehtanyc

4K Followers 852 Following Founder / CEO @netomi_official. Building AI as the new customer interface. Meditator. Previously created autonomous trading engines.

Netomi is the enterprise agentic CX platform built for the world's most complex environments. Backed by WndrCo, Accenture Ventures, and Adobe Ventures.

Netomi @netomi_official

614 Followers 248 Following Netomi is the enterprise agentic CX platform built for the world's most complex environments. Backed by WndrCo, Accenture Ventures, and Adobe Ventures.

Bland @usebland

24K Followers 485 Following Voice AI for high-stakes calls. Get started at https://t.co/h70diJoCoS

Parloa @parloa_ai

762 Followers 44 Following AI agents for the world's most customer centric enterprises 💡

Professor@Princeton, ex @OpenAI, @SierraPlatform, @MIT_CSAIL, @iitmadras.
GPT, ReAct, Tree-of-Thoughts, SWE-Bench/Agent, TAU-bench, GEO

Karthik Narasimhan @karthik_r_n

5K Followers 478 Following Professor@Princeton, ex @OpenAI, @SierraPlatform, @MIT_CSAIL, @iitmadras. GPT, ReAct, Tree-of-Thoughts, SWE-Bench/Agent, TAU-bench, GEO

Clay Bavor @claybavor

31K Followers 559 Following Co-Founder, Sierra

Currently @SierraPlatform. prev: @HarvardHBS @scalevp, @youtube, @google, @dukeU.
foodie, runner, jeopardy fanatic, greek and latin nerd 📖. she/her

Anika Ayyar @neeks234

420 Followers 288 Following Currently @SierraPlatform. prev: @HarvardHBS @scalevp, @youtube, @google, @dukeU. foodie, runner, jeopardy fanatic, greek and latin nerd 📖. she/her