Modern Operator @RunModernOp
Built for whoever actually has to make it run. Southern California Joined September 2014-
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If a meeting agenda item has no owner, take it off the agenda. Nobody is going to carry it out of the room.
Every Modern Operator issue has a First Move you can run with a legal pad. The tool automates it. The legal pad is free.
Process debt works like credit card debt. Every workaround nobody wrote down is still accruing interest. You pay it in rework, in onboarding that takes three months, and in an owner who can't take a vacation.
Good documentation answers one question: what does the new hire do Tuesday at 10am? If yours answers "ask Mike," then Mike is your documentation. Hope Mike likes his job.
Sixty-second Monday audit: What's the one number that tells you last week went well? Who owns it? When did they last report it? If you hesitated on any of those, Modern Operator was built for you. New issue every Monday.
The $27 founding rate for Modern Operator Pro closes at 50 subscribers. After that it's $47/month. Same issues. Same tools. Same prompts. Just more expensive. Your call. modernoperator.news
Every task you keep because it's faster to do it yourself is a process nobody has written down yet. Write down one this week.
Hiring won't fix a broken process. It gives the broken process more people to confuse. Write the process down first. Then hire someone to run it.
Count the software your team pays for. Now count what anyone opened last week. The difference is your software graveyard. It bills monthly.
New Modern Operator in inboxes this morning. If you're not subscribed, you're still getting this advice. Just the expensive way, one fire at a time. modernoperator.news
Modern Operator is for the person who owns the outcome. Owner-operators. COOs. Division heads. Whoever gets the call when it breaks at 9pm. If that's you, it's free to start and lands every Monday. modernoperator.news
A weekly meeting with no agenda, no owner per item, and no decision log is a support group with a slide deck. Fixing it takes about 20 minutes. Keeping it fixed takes a spine.
Everyone wants AI in the business. Almost nobody has a process worth automating. Point AI at a mess and you get the same mess, faster, with a subscription fee. Structure first. Then the tools. That's the order Modern Operator teaches.
Margin check you can do before lunch: pull your last 20 invoices and compare what you quoted to what you billed. If the gap only runs one direction, you have a leak. You also have a salesperson who hates conflict.
Issue 5 of Modern Operator is out: the Margin Leak Tracker. First paid issue. Free readers get the full diagnosis. Pro gets the tool, the field application, and the prompt pack. Founding rate is $27/month for the first 50. modernoperator.news
Nobody lost your margin in one bad month. It went out in rush fees, write-offs nobody flagged, and a vendor increase that auto-renewed in March. Monday's Modern Operator ships the Margin Leak Tracker. Go find where it went.
Starting Monday, Modern Operator goes half free, half paid. The narrative stays free. The field application, the AI prompt pack, and the tools go to Pro. First 50 paid subscribers lock in $27/month for as long as they stay. After that, $47. modernoperator.news
Things I hear in week one of almost every engagement: "We've always done it that way." "She just knows." "It's in a spreadsheet somewhere." "We tried a system once." Four sentences. I can usually put a dollar figure on each one.
The bus test, short version: list everything only you know how to do. The passwords. The vendor who gives you net 60. Why the Tuesday report exists. Every line on that list is a risk you carry for free. Full exercise in this week's Modern Operator.
New Modern Operator today: If You Got Hit by a Bus Tomorrow. Grim title. Useful exercise. Most companies I walk into couldn't survive the owner taking two weeks off. This one finds what walks out the door with you. modernoperator.news
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