Sonal V @SonalV9

Is @united using an app called remitly to compensate customers impacted by this disruption?

All technical glitches resolved for all airlines including @united but @united is determined to not get this flight off the ground. So all of us are stranded here. No explanations provided. (And we know the glitch is resolved because another United flight just flew)

@united @united do you still need help with fixing the technical glitch. Contact your airline competitors. They might throw some crumbs at you knuckleheads

@united do you have an explanation?

@united every airline is back up and operational except YOU. ARE YOU DOING THIS ON PURPOSE

@SupervisorLeah_ Thanks for the quick response. My issue is with @united not American airlines..you guys handled the situation today really well !!!

So today American, Delta and United Airlines got impacted by the Microsoft glitch yet @united is the only airline that has not been able to resume flights on time. @AmericanAir @Delta you need to share some best practices with @united on how to recover after such situations.

@AirlineThomas You guys did a good job !!! This is a slap on the wrist for @united

@united @SouthwestAir I gave up on @united today after they cancelled my flight to NJ which was my last ditch effort to get to Indianapolis for my grad ceremony. In an extreme last min effort I have asked my family to stay back and now and flying with my mom on Southwest tomorrow

So here is what I have lost thanks to your botched up handling of this situation. 1. I cannot fulfill my dream of walking on the stage and take the walk. 2. My family who has flown from India is sad that they cannot see me walk.. 3. I have lost all the Airbnb money @united

#UAL #UnitedAirlines - I had my graduation ceremony in Indiana. My family flew from India to attend. We booked an Airbnb 6 months ago.. Yesterday on our flight to IND after a 12 hour wait you informed us that the flight has been canceled. Then you asked us to rebook.

@SouthwestAir @Delta I learned that you were still able to rebook people and get them to their destinations. Kudos to you on such good management despite the momentary bad weather yesterday. @united should learn from you guys.

@united after all this emotional trauma of flight cancellations and missing my graduation ceremony and being told by @united agents that due to bad weather all flights to Indianapolis have been cancelled. I called the baggage agents and learned that my bags are in Indianapolis.

@united if all the flights to Indianapolis today and yesterday were cancelled how did my bags get to IND? Did they get a special charter flight?

@united has cancelled flights im Houston due to bad weather. I see sunshine and beautiful weather. What weather forecast does @united use? Pray tell

4. Since United asked us to rebook without paying us for overnight accomodations we also booked hotel in EWR but that money is lost too @united so besides the emotional distress there is financial distress. How do you intend to respond

You can track my flight. united.com/en/us/flightst… The weather is beautiful and sunny..the weather in EWR is beautiful and sunny..and this was my last desperate attempt to get to Indianapolis for my graduation. My whole family has flown from India to see me graduate.

@united after 10 hours of waiting at the airport. This final message and then an hour later the flight was cancelled. We were asked to rebook..so we did

@united first message.

@united can you comment on the above? I will attach receipts