StepOne, Inc @StepOneInc
StepOne Contextual Care helps you predict & solve your customers’ needs in digital channels. Personalized Service. Digitally Delivered. [email protected] steponeinc.com Austin, TX Joined September 2011-
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StepOne, Inc retweeted
Nice article by @peter_wagner @Wing_VC. Add @StepOneInc to the list of #datafirstapplications for #CX and #custserv lnkd.in/ebzhqJW
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Customer Service vs Customer Experience: How They Differ and Why They Matter | Infinit Contact - infinitcontact.com/blog/customer-…
StepOne, Inc retweeted
Customers want the RIGHT knowledge to find THEM. That is why Enterprises love @StepOneInc Contextual Care.
Customers want the RIGHT knowledge to find THEM. That is why Enterprises love @StepOneInc Contextual Care.
Why we built ContextualCare: "Search fails because it places the onus on customers to find what they need"- @tonyjcosta #custexp @forrester
Thanks @john_ragsdale for the mention in your post about the latest @CRMevolution Conference! blog.tsia.com/blog/what-i-he…
Agree! We strive for a world where there is only a "step one" when your customer needs help - they simply request it
Agree! We strive for a world where there is only a "step one" when your customer needs help - they simply request it
StepOne, Inc retweeted
Great #cx #custserv article lnkd.in/eQa2E8q This pain is why we started @StepOneInc
With @StepOneInc, use data to improve #cx for with customer service - that will impact both top AND bottom lines!
With @StepOneInc, use data to improve #cx for with customer service - that will impact both top AND bottom lines!
The best #cx will come from those that invest to optimize real-time interactivity for personalization and relevance tinyurl.com/o7rpkj7
StepOne, Inc retweeted
Working with Enterprises to accelerate change, create advantage is what we do here in the #ATX @StepOneInc
Working with Enterprises to accelerate change, create advantage is what we do here in the #ATX @StepOneInc
StepOne, Inc retweeted
Check out how @StepOneInc delivers real value from sophisticated data analytics
Check out how @StepOneInc delivers real value from sophisticated data analytics
Read all about it! @Steidlwave
The future is here. Are you ready? “Letter from a Millennial” by @Steidlwave medium.com/the-new-custom…
StepOne, Inc retweeted
Good infograpic - huge Enterprise oppty to use data to improve #custexp. Check out @StepOneInc Contextual Care.
Good infograpic - huge Enterprise oppty to use data to improve #custexp. Check out @StepOneInc Contextual Care.
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