Tim Steadman @Tim_Steadman

Marketing Associate at @IMGArtistsUK - Freelance Web Designer at @Inline_Creative - Guitarist at @amymatthewsmusic inlinecreative.co.uk London, England Joined February 2009

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Tim Steadman @Tim_Steadman

4 months ago

No response @British_Airways?

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Thanks @British_Airways for cancelling our early morning flight the evening before! With options to accept a rebooked flight 1.5 days later (and lose a day holiday) or to refund our entire round trip. Now out of pocket £100s due to new flights from a different airport.

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Tim Steadman @Tim_Steadman

4 months ago

Also, apparently it's cancelled due to "adverse weather conditions" - I'm no expert but the weather seems perfect! Sounds like an excuse to shift blame beyond BA's control.

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Tim Steadman @Tim_Steadman

3 years ago

@FitbitUK Hi, it's 50499358

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Tim Steadman @Tim_Steadman

3 years ago

@FitbitUK Awful experience with Fitbit. My Sense strap broke after four weeks so I claimed a replacement strap under warranty. Fitbit ghosted me so I chased after two weeks and they're now only offering an alternative, ugly strap due to 'stock issues'. It's in stock! Terrible.

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Tim Steadman @Tim_Steadman

5 years ago

@Capsicana the mould 🤢 not sure you've got the best before date right here...

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Tim Steadman @Tim_Steadman

6 years ago

@octopus_energy Thanks, sent!

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Tim Steadman @Tim_Steadman

6 years ago

@octopus_energy reaching out because my emails are seemingly being ignored. Rang support last week and was told I'd be emailed and that my account would be credited due to an overpayment - but heard nothing since. Can someone give an update through here? Thanks!

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Tim Steadman @Tim_Steadman

7 years ago

@easyJet Countless people are asking how to request a refund and you still insist on copying and pasting the same thing about vouchers and a broken web form. It's a joke. When you can, please respond to my DM.

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Tim Steadman @Tim_Steadman

7 years ago

@easyJet also your web forms don't work 🤦‍♂️

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Tim Steadman @Tim_Steadman

7 years ago

@easyJet Why don't you allow people to process refunds for cancelled flights online when your call centres are jammed? How else can we refund our flights?

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Tim Steadman @Tim_Steadman

7 years ago

@virginmedia Excellent customer service as always, been charged £135 for unreturned Hub even though I have a receipt for proof of transaction, since been on hold with Virgin for 50 minutes trying to resolve.

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Tim Steadman @Tim_Steadman

8 years ago

Nothing worse than ordering from @Deliveroo expecting a 20-30 min delivery, then receiving a call over an hour later saying "another rider has picked up your food and now the restaurant is closed so we can't deliver your order." 👎

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Tim Steadman @Tim_Steadman

8 years ago

Mourinho to re-sign Januzaj for £80m #ENGBEL

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Tim Steadman @Tim_Steadman

9 years ago

@TSB my debit card stopped working suddenly last night. Tried calling for assistance, kept on hold for 30 mins before I gave up. TSB have been a shambles recently, think it’s time to switch. #tsbfail #TSBMeltdown

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Tim Steadman @Tim_Steadman

9 years ago

@CebuPacificAir Hi - DM’d a couple of days ago but no reply yet...!

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Tim Steadman @Tim_Steadman

9 years ago

@CebuPacificAir Hi! We’ve had our flight from Manila to Boracay cancelled due to the island closing. Can we also get a refund for our connecting flight from Singapore to Manila? Are not even going to the Philippines anymore because of the Boracay closure!