The coronavirus crisis has had a huge impact on many people’s financial security, putting vulnerable consumers at increased risk of debt and exclusion from key banking services.
The coronavirus crisis has had a huge impact on many people’s financial security, putting vulnerable consumers at increased risk of debt and exclusion from key banking services.
Banks need to be providing the right support to customers at this challenging time and doing more to understand the factors behind vulnerability to ensure that they offer suitable products and appropriate customer services.