Yesware Status @Yesware_Status

Book more meetings and win more deals with @Yesware - the easiest to use sales software. Follow us here to get product support and status updates. status.yesware.com Boston, MA Joined June 2012

Tweets

333
Followers

181
Following

29
Likes

2

Yesware Status @Yesware_Status

6 years ago

All automated emails have been sent and this incident is now considered resolved. We apologize for the inconvenience and ask that you not hesitate to reach out to [email protected] if there are any questions.

1 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

All automated emails from Campaigns and Mail Merge initiated yesterday have been sent, and almost all users should no longer see delays for those sent today. The small percentage of users still seeing delays should expect for these delays to cease by the end of the day.

1 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

Automated emails from Campaigns and Mail Merge are now being sent. Automated emails initiated yesterday will be the first to send, followed by those initiated today. There will be a slight delay as the backlog is processed.

0 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

Automated emails from Campaigns and Mail Merge are slated to start sending shortly, starting with those that were initiated during yesterday's downtime. An update will be provided when these emails begin going out.

0 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

Once again, Yesware apologizes for the inconvenience and asks that you not hesitate to reach out to [email protected] if there are any questions.

0 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

- There will be a delay in sending automated emails from Campaigns and Mail Merges slated to send during today's downtime. These automated emails will be processed starting tomorrow morning (5/10).

0 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

- The issue preventing emails from being synced to Salesforce on emails sent today has been resolved for all users. This fix is retroactive, meaning emails sent today should now be synced in Salesforce.

0 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

A fix has been pushed. Specifically: - The issue preventing opens from being tracked on emails sent today has been resolved for all users. This fix is retroactive, meaning users will now see opens for emails sent and opened today during the downtime.

0 0 0 0 0

Yesware Status @Yesware_Status

6 years ago

This resolution is expected to work retroactively for missed events during the downtime. Yesware will continue to provide updates as they come available. We apologize for the inconvenience and ask that you not hesitate to reach out to [email protected] with any questions.

0 0 1 0 0

Yesware Status @Yesware_Status

6 years ago

Yesware operations has detected an issue preventing the display of open events and the automatic syncing of send and reply events to Salesforce (for emails sent today). Yesware is currently working on a resolution and expects one to be deployed within the next few hours.

0 0 1 0 0

Yesware Status @Yesware_Status

7 years ago

This weekend's Yesware scheduled maintenance is complete.

0 0 1 0 0

Yesware Status @Yesware_Status

7 years ago

Yesware will be conducting routine maintenance and service will be temporarily unavailable from 11p-11:59p ET on Friday, March 15, and from 4p-5p ET on Saturday, March 16.

0 0 0 0 0

Yesware Status @Yesware_Status

7 years ago

Yesterday's (12/18) Activity Feed rendering issue is resolved. Note that tracking information from the period is available (put another way, was not lost). Our apologies for the inconvenience and please don't hesitate to reach out ([email protected]) with any questions.

0 0 0 0 0

Yesware Status @Yesware_Status

7 years ago

A temporary fix has been pushed for today's (12/18) Activity Feed rendering issue, and activity should now be visible (we recommend refreshing your inbox to ensure your Activity Feed is updated). We will continue to work on a permanent fix and apologize for any inconvenience.

0 0 1 0 0

Yesware Status @Yesware_Status

7 years ago

Starting at 1pm ET today (12/18), some users began experiencing poor performance in Yesware's Activity Feed. Specifically, tracking activity is not populating or is taking meaningful time to render. Yesware is currently investigating and will post to this page when resolved.

0 0 0 0 0

Yesware Status @Yesware_Status

7 years ago

The Mail Merge and Campaigns features are working as expected now.

1 0 1 0 0

Yesware Status @Yesware_Status

7 years ago

We're currently investigating reports of delays with Campaign and Mail Merges emails. Our team is looking into this with urgency. Updates to follow.

0 0 1 0 0

Yesware Status @Yesware_Status

7 years ago

Update: The issue is now resolved. Users should be able to move through the "To Do" cards on the Campaigns Sidebar and see reply/opens/etc engagement on the Campaigns Interactions overview.

0 0 0 0 0

Yesware Status @Yesware_Status

7 years ago

Our team has identified an issue with the Campaigns Sidebar and Interactions Overview. Our system is about 30 minutes delayed which is causing "to do" cards to remain in the Campaigns sidebar and the Interactions overview updates (such as Opens, Replies, etc) to be delayed.